Tool comparison · Head to headUpdated 9/4/2026

    1CRM vs Koncert

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    1CRM

    1CRM is an all-in-one CRM for small businesses that combines sales, marketing, project management, customer service, order management and a WordPress customer portal, available as 1CRM Cloud or on-premise. Editions are priced per user per month billed annually with month-to-month rates also published.

    Starting at$15/month
    Tool B

    Koncert

    Multi-channel sales engagement platform built around five sales dialers plus Koncert Cadence, a sequencer that runs phone, email, video, text and social touchpoints with bi-directional CRM sync.

    Starting atCustom
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    Feature1CRMKoncert
    Sales, marketing, project management and customer service in one CRM
    Order management
    WordPress customer portal
    Marketing automation (Lead Guerrilla)
    iPhone and Android apps
    Cloud or on-premise deployment
    Host country choice
    Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
    AI Parallel Dialer running 1 to 5 lines
    AI Flow Dialer single-line power dialer
    Remote Coach for live and recorded call listening
    Whisper Mode for live coaching during a call
    Fully managed Caller ID reputation with a heat map
    Automated local presence caller IDs
    Voicemail sequencing and voicemail drop
    AI objection detection with AI summary notes and transcriptions
    DataGenie waterfall data enrichment
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    1CRM

    8x8Authorize.NetChargebeeDropboxDrupalExcelGoToMeetingHubSpotJoomlaLiveChatMagentoMake

    Koncert

    SalesforceHubSpotOutreachSalesLoftSlackGongApollo.io
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.