Tool comparison · Head to headUpdated 9/4/2026

    1CRM vs Ricochet360

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    1CRM

    1CRM is an all-in-one CRM for small businesses that combines sales, marketing, project management, customer service, order management and a WordPress customer portal, available as 1CRM Cloud or on-premise. Editions are priced per user per month billed annually with month-to-month rates also published.

    Starting at$15/month
    Tool B

    Ricochet360

    All-in-one cloud phone system and CRM dialer with lead management, SMS, email, marketing automation and reporting, sold as per-user plans (Shuttle, Cruiser, Booster, Explorer, Galaxy) that add channels and included calling minutes at each step.

    Starting at$20/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    Feature1CRMRicochet360
    Sales, marketing, project management and customer service in one CRM
    Order management
    WordPress customer portal
    Marketing automation (Lead Guerrilla)
    iPhone and Android apps
    Cloud or on-premise deployment
    Host country choice
    Telephony
    CRM/LMS
    Reporting
    SMS (Texting)
    Emailing
    Automation
    Spam Guru
    Caller ID Masking
    Lead Performance Reporting
    Custom Call Routing
    Workflow Automation
    Custom Reporting
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    1CRM

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    Ricochet360

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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.