Tool comparison · Head to headUpdated 9/4/2026
1CRM vs Vanillasoft
A factual comparison of features, pricing, and capabilities.
01The contenders
1CRM
1CRM is an all-in-one CRM for small businesses that combines sales, marketing, project management, customer service, order management and a WordPress customer portal, available as 1CRM Cloud or on-premise. Editions are priced per user per month billed annually with month-to-month rates also published.
Starting at$15/month
02Line by line
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
03Capabilities
Feature comparison.
| Feature | 1CRM | Vanillasoft |
|---|---|---|
| Sales, marketing, project management and customer service in one CRM | ||
| Order management | ||
| WordPress customer portal | ||
| Marketing automation (Lead Guerrilla) | ||
| iPhone and Android apps | ||
| Cloud or on-premise deployment | ||
| Host country choice | ||
| Queue-based routing that serves the next-best record to each rep | ||
| Progressive dialer with automatic dialing of the next contact | ||
| Enterprise grade VoIP with preview or progressive dialing | ||
| Sales automation for email, SMS, call recording and transcription | ||
| Speed to lead and personal lead management | ||
| SmartCaller Trust and SmartCaller ID | ||
| Online appointment scheduler | ||
| Reporting and dashboards | ||
| API access and custom tables | ||
| Single sign-on and IP restrictions |
Available
Partial/Limited
Not Available
04Ecosystem
Native integrations.
1CRM
8x8Authorize.NetChargebeeDropboxDrupalExcelGoToMeetingHubSpotJoomlaLiveChatMagentoMake
Vanillasoft
SalesforceDocuSignVidyardGongChorusGoogle Meet
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Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.