Tool comparison · Head to headUpdated 9/1/2026
Bitrix24 vs Zoho CRM
A factual comparison of features, pricing, and capabilities.
01The contenders
Bitrix24
Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
Starting atCustom0
02Line by line
Pricing comparison.
Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.
03Capabilities
Feature comparison.
| Feature | Bitrix24 | Zoho CRM |
|---|---|---|
| Basic CRM (deals, contacts) | ||
| Sales pipelines | ||
| Sales automation | ||
| Tasks (Kanban, Gantt) | ||
| Chat & video calls | ||
| Email marketing | ||
| Telephony integration | ||
| Analytics & reporting tools | ||
| Lead, contact, and deal management | ||
| Sales automation and workflow rules | ||
| Zia AI assistant with predictions and suggestions | ||
| Multichannel communication (email, phone, social, live chat) | ||
| Advanced analytics and custom dashboards | ||
| Territory and inventory management | ||
| Blueprint process management | ||
| Canvas design studio for custom views |
Available
Partial/Limited
Not Available
04Ecosystem
Native integrations.
Bitrix24
GmailGoogle CalendarGoogle DriveOffice 365MS OutlookMS ExchangeMS OneDriveDropboxXeroMailchimp
Zoho CRM
Zoho Suite integrationGoogle WorkspaceMicrosoft 365SlackZapierMailchimpShopifyQuickBooks
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Information gathered from official sources and may change. Pricing and features last verified 9/1/2026. Please visit the official websites for the most current information.