Tool comparison · Head to headUpdated 9/4/2026

    Commence CRM vs EngageBay

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    Commence CRM

    Commence CRM is customer relationship management software for small and mid-size businesses with account and contact management, lead tracking, sales automation, quoting, project management and ticketing. Editions are priced per user per month, billed annually, with a three-user minimum.

    Starting at$12/month
    Tool B

    EngageBay

    EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.

    Starting atCustom0
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureCommence CRMEngageBay
    Account, contact and lead management
    Custom dashboard
    Customer segmentation
    Activity management with tasks and reminders
    Lead tracking and web forms for lead capture
    Reporting and custom report generator
    Workflow automation
    Quoting and pricebook
    MS Outlook and Gmail synchronization
    Email Marketing
    Landing Page Builder
    Lead Scoring
    Marketing Automation
    Service Automation
    Live Chat
    Helpdesk
    Custom Reporting
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    Commence CRM

    OutlookGmail

    EngageBay

    ZapierShopifyXeroSendGridMandrillStripeSlackTwilioWooCommerceGoogle Meet
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.