Tool comparison · Head to headUpdated 9/4/2026

    Creatio vs Microsoft Dynamics 365 Sales

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    Creatio

    Creatio is an AI-native no-code CRM and workflow platform with Sales, Marketing and Service products on top of a Business and AI Studio platform plan, and a marketplace of partner apps and connectors. Pricing is per user per month with a platform plan plus product add-ons.

    Starting atCustom
    Tool B

    Microsoft Dynamics 365 Sales

    Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.

    Starting at$65/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureCreatioMicrosoft Dynamics 365 Sales
    No-code platform (AI Studio, Business Studio)
    Agentic sales platform for the end-to-end sales cycle
    Marketing and service products
    AI credits packages
    Marketplace of apps and connectors
    Mobile app
    Sales force automation
    Microsoft 365 interoperation
    Reporting and dashboards
    Customization and automation
    Conversation intelligence
    Sales engagement
    Copilot capabilities in Dynamics 365 Sales
    Access to Sales Qualification, Opportunity, Research and Close agents
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    Creatio

    CyclrMapslyWriterXDev CPQ AgentSolutions MetrixVelvetechConfero Technologies

    Microsoft Dynamics 365 Sales

    Microsoft 365OutlookMicrosoft TeamsLinkedIn Sales NavigatorMicrosoft Copilot StudioAzure
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.