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    Tool comparison · Head to headUpdated 9/4/2026

    Creatio vs SugarCRM

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    Creatio

    Creatio is an AI-native no-code CRM and workflow platform with Sales, Marketing and Service products on top of a Business and AI Studio platform plan, and a marketplace of partner apps and connectors. Pricing is per user per month with a platform plan plus product add-ons.

    Starting atCustom
    Tool B

    SugarCRM

    SugarCRM is a sales CRM for B2B growth that manages accounts, leads, opportunities and quotes with automated follow-ups and built-in insights. Its Sugar Sell product is sold alongside Sugar Market for marketing automation and Sugar Serve for customer service.

    Starting at$59/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureCreatioSugarCRM
    No-code platform (AI Studio, Business Studio)
    Agentic sales platform for the end-to-end sales cycle
    Marketing and service products
    AI credits packages
    Marketplace of apps and connectors
    Mobile app
    Accounts & contact management
    Lead & opportunity management
    Quote management
    Activity management
    Pipeline management
    Business process management
    Reporting & analytics
    Mail & calendar integration
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    Creatio

    CyclrMapslyWriterXDev CPQ AgentSolutions MetrixVelvetechConfero Technologies

    SugarCRM

    NetSuiteEpicorSageSYSPRODocuSignDropboxSharePointZoomInfoLinkedIn Sales Navigator
    05Keep exploring

    Explore more.

    Best Creatio alternativesBest SugarCRM alternatives
    Creatio vs SalesforceCreatio vs HubSpot CRMCreatio vs PipedriveSalesforce vs SugarCRMHubSpot CRM vs SugarCRMPipedrive vs SugarCRM
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.