Tool comparison · Head to headUpdated 9/4/2026

    eWay-CRM vs Microsoft Dynamics 365 Sales

    A factual comparison of features, pricing, and capabilities.

    01The contenders
    Tool A

    eWay-CRM

    eWay-CRM is a CRM embedded in Microsoft Outlook with contacts and companies, deals, projects and marketing, Outlook calendar and contact synchronization, workflows and AI features. A free edition covers unlimited users; paid editions are per user with monthly, yearly and three-year terms.

    Starting atCustom0
    Tool B

    Microsoft Dynamics 365 Sales

    Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.

    Starting at$65/month
    02Line by line

    Pricing comparison.

    Monthly rates shown. Annual billing may offer discounts. Visit official sites for current pricing.

    03Capabilities

    Feature comparison.

    FeatureeWay-CRMMicrosoft Dynamics 365 Sales
    Contacts and companies inside Outlook
    Manual and automatic email saving
    Synchronization with Outlook calendar and contacts
    Workflows
    Custom fields and forms
    Task reminders and recurrent tasks
    Caller identification on iOS and Android
    AI task suggestions, email tone detection and email summaries
    Duplicity checker
    Sales force automation
    Microsoft 365 interoperation
    Reporting and dashboards
    Customization and automation
    Conversation intelligence
    Sales engagement
    Copilot capabilities in Dynamics 365 Sales
    Access to Sales Qualification, Opportunity, Research and Close agents
    Available
    Partial/Limited
    Not Available
    04Ecosystem

    Native integrations.

    eWay-CRM

    Microsoft OutlookMicrosoft TeamsMicrosoft Power BISharePointQuickBooksMailchimpConstant ContactWordPressMicrosoft Power AutomateZapierMake3CXAdobe Sign

    Microsoft Dynamics 365 Sales

    Microsoft 365OutlookMicrosoft TeamsLinkedIn Sales NavigatorMicrosoft Copilot StudioAzure
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    Information gathered from official sources and may change. Pricing and features last verified 9/4/2026. Please visit the official websites for the most current information.