Act! vs Kixie: CRM Platform vs Sales Engagement Platform Comparison
Compare Act! (CRM platform) and Kixie (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Act! is a CRM platform for organizing contacts, tracking deals, and forecasting revenue, starting at $30/mo. Kixie is a sales engagement platform for multi-channel outreach with outbound call and text cadences and bi-directional CRM integration, priced through custom quotes. They serve different jobs, so many teams run both together rather than choosing one over the other.
Key takeaways
- Act! publishes an entry price of $30/mo for its Advantage Standard plan, which includes basic email marketing with 2,500 sends per month.
- Kixie uses custom, contact-based pricing across all three of its plans: Professional, Single-Line PowerDialer, and Multi-Line PowerDialer.
- Act! offers 5 pricing tiers compared to Kixie's 3, giving more granularity for scaling.
- Act! integrates with tools like Outlook, Slack, Shopify, QuickBooks Online, and Xero, while Kixie integrates with HubSpot, Salesforce, Zoho, Pipedrive, and Zapier.
- Kixie lists features such as Live Call Coaching, IVR Auto-Attendant, Call Recording, and Conversation Intelligence that Act! does not list.
Reviewed and updated September 4, 2026
Act! vs Kixie: CRM Platform vs Sales Engagement Platform Comparison
Act! (CRM platform) and Kixie (sales engagement platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Act! is a CRM platform for customer relationship management and sales pipeline tracking; Kixie is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Act! lists full-featured crm and mobile app and email marketing, and Kixie lists outbound call & text cadences and bi-directional crm integration.
Act! publishes an entry price of $30/mo; Kixie uses custom pricing, so the two cannot be compared on list price.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Act! is the one built for it; for coordinating outreach across email, phone, and social channels, that is Kixie. Many teams run one of each.
Understanding the Core Difference
Act! is Act! is a CRM and marketing automation platform for small and midsize businesses that unites sales, marketing and customer management in one platform. It is sold as Act! Advantage cloud plans and an Act! Premium Desktop on-premises edition.
Kixie is AI-powered sales communications platform combining a multi-line power dialer, business SMS and a contact center with bi-directional CRM integration. Runs automated outbound calling and texting cadences and adds conversation intelligence for call analysis and coaching.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Act! Advantage Standard
Professional Plan
Act! Pricing (as of September 2026)
| Plan | Price | Emails |
|---|---|---|
| Act! Advantage Standard | $30/mo | Basic Email Marketing (includes 2,500 sends/mo) |
| Act! Advantage Professional | $45/mo | Email Marketing Plus (includes 25,000 sends/mo) |
| Act! Advantage Ultimate | $60/mo | Marketing Automation (includes 50,000 sends/mo) |
| Act! Premium Desktop | $40/mo | - |
| Enterprise Engagement | Contact Sales | - |
Source: Act! Pricing
Kixie Pricing (as of September 2026)
| Plan | Price | Emails |
|---|---|---|
| Professional Plan | Contact Sales | Unlimited Minutes for US/Canada calls |
| Single-Line PowerDialer | Contact Sales | Unlimited Minutes for US/Canada calls; 1-line PowerDialer |
| Multi-Line PowerDialer | Contact Sales | Unlimited Minutes for US/Canada calls; PowerDial up to 4 lines |
Source: Kixie Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Act! offers 5 pricing tiers compared to Kixie's 3, giving you more granularity as you scale.
Features Breakdown
- Full-featured CRM and mobile app
- Email marketing
- Interactive quotes and payments
- Online appointment scheduling
- Forms, surveys, website chat and event management
- Reports and interactive dashboards
- and 4 more listed below
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- and 6 more listed below
Act! Key Features
- Full-featured CRM and mobile app
- Email marketing
- Interactive quotes and payments
- Online appointment scheduling
- Forms, surveys, website chat and event management
- Reports and interactive dashboards
- Marketing automation
- Lead scoring
- Project management
- Accounting integration
Kixie Key Features
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- Live Call Coaching
- IVR Auto-Attendant
- Call Recording
- ConnectionBoost
- Conversation Intelligence
- Developer API
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Act!
- Full-featured CRM and mobile app
- Email marketing
- Interactive quotes and payments
- Online appointment scheduling
- Forms, surveys, website chat and event management
- Reports and interactive dashboards
- Marketing automation
- Lead scoring
- Project management
- Accounting integration
Listed only by Kixie
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- Live Call Coaching
- IVR Auto-Attendant
- Call Recording
- ConnectionBoost
- Conversation Intelligence
- Developer API
Integration Ecosystem
Act! Integrations
Act! connects with: Outlook, Google Contacts, Slack, Eventbrite, SurveyMonkey, Wufoo, BigCommerce, Ecwid, Shopify, Volusion, Facebook, Freshdesk, Zendesk, FreshBooks, QuickBooks Online, Xero.
Kixie Integrations
Kixie connects with: HubSpot, Salesforce, Zoho, Pipedrive, Zapier.
Integrations listed only by Act!: Outlook, Google Contacts, Slack, Eventbrite, SurveyMonkey, Wufoo, BigCommerce, Ecwid, Shopify, Volusion, Facebook, Freshdesk, Zendesk, FreshBooks, QuickBooks Online, Xero.
Integrations listed only by Kixie: HubSpot, Salesforce, Zoho, Pipedrive, Zapier.
Use Case Recommendations
Best Fit for Act!
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (16 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Kixie
- Teams that need a wide feature set (12 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Feature Comparison Summary
| Feature | Act! | Kixie |
|---|---|---|
| Starting Price | $30/mo | Contact Sales |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 10 | 12 |
| Integrations | 16 | 5 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Act! serves the customer relationship management and sales pipeline tracking side of an outbound stack and Kixie the multi-channel sales outreach and engagement tracking side. Act! publishes an entry price of $30/mo, while Kixie uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Act! and Kixie for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Act! and Kixie?
- Act! is a CRM platform built for organizing contacts, tracking sales pipelines, and forecasting revenue, while Kixie is a sales engagement platform built for coordinating outreach across email, phone, and social channels. They address different core challenges, so they are often used together rather than as substitutes.
- How much does Act! cost compared to Kixie?
- Act! publishes a starting price of $30/mo for its Advantage Standard plan, with higher tiers at $45/mo and $60/mo and Premium Desktop at $40/mo. Kixie does not publish list prices and instead uses custom, contact-based pricing across its Professional, Single-Line PowerDialer, and Multi-Line PowerDialer plans.
- Which integrations does Kixie support?
- Kixie integrates with HubSpot, Salesforce, Zoho, Pipedrive, and Zapier. This is a shorter integration list than Act!, which connects with tools like Outlook, Google Contacts, Slack, Shopify, and QuickBooks Online.
- Can Act! and Kixie be used together?
- Yes, the article notes that many teams run one of each since Act! and Kixie are not substitutes for every job. Act! handles CRM and pipeline tracking while Kixie handles multi-channel outreach, so they can complement each other in a sales stack.
- Which features does Act! offer that Kixie does not list?
- Act! lists features including full-featured CRM and mobile app, email marketing, interactive quotes and payments, online appointment scheduling, marketing automation, lead scoring, project management, and accounting integration, none of which appear on Kixie's own feature list.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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