Act! vs Kylas: CRM Platform Comparison
Compare Act! and Kylas side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Act! and Kylas are both CRM platforms, but they differ on price and feature scope. Act! starts at $30/mo with a full-featured CRM, email marketing, and 16 integrations across 5 pricing tiers. Kylas starts free with lead and pipeline management, unlimited users, and 8 integrations across 3 pricing tiers. The better fit depends on budget and required feature depth.
Key takeaways
- Act! Advantage Standard starts at $30/mo, while Kylas offers a free Embark plan with 10,000 non-expandable records and unlimited users.
- Act! has 5 pricing tiers ranging from $30/mo to Contact Sales, compared to Kylas's 3 tiers ranging from Free to Contact Sales.
- Kylas prices per organization with a flat fee for unlimited users rather than charging per seat.
- Act! lists 10 features including email marketing and marketing automation, while Kylas lists 8 features including lead management and quotations.
- Act! connects with 16 integrations such as QuickBooks Online and Shopify, while Kylas connects with 8 integrations such as Aircall and Apollo.io.
Reviewed and updated September 4, 2026
Act! vs Kylas: CRM Platform Comparison
Sales teams evaluating customer relationship management and sales pipeline tracking tools often narrow their shortlist to Act! and Kylas. Both target the same job, but they cater to different workflows and budgets. This comparison covers pricing, features, and integrations so you can pick the right fit.
The Quick Answer
By each vendor's own wording, Act! lists full-featured crm and mobile app and email marketing, while Kylas lists lead management with customizable lead pipelines and contact management. A capability both offer can appear under different names, so read both feature lists below.
Kylas offers a lower entry point at $0/mo compared to Act! at $30/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Act! is Act! is a CRM and marketing automation platform for small and midsize businesses that unites sales, marketing and customer management in one platform. It is sold as Act! Advantage cloud plans and an Act! Premium Desktop on-premises edition.
Kylas is Kylas Sales CRM helps growing businesses streamline sales efforts with lead, contact, company and deal management, customizable pipelines and quotations. Paid pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Act! Advantage Standard
Embark
Act! Pricing (as of September 2026)
| Plan | Price | Emails |
|---|---|---|
| Act! Advantage Standard | $30/mo | Basic Email Marketing (includes 2,500 sends/mo) |
| Act! Advantage Professional | $45/mo | Email Marketing Plus (includes 25,000 sends/mo) |
| Act! Advantage Ultimate | $60/mo | Marketing Automation (includes 50,000 sends/mo) |
| Act! Premium Desktop | $40/mo | - |
| Enterprise Engagement | Contact Sales | - |
Source: Act! Pricing
Kylas Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Embark | Free | 10,000 Records (Non-expandable); Unlimited Users |
| Elevate | $175/mo | 100,000 Records (Expandable); Unlimited Users |
| Exceed | Contact Sales | Unlimited Users |
Source: Kylas Pricing
Pricing Analysis
Kylas offers the lower entry point ($0/mo vs $30/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Act! offers 5 pricing tiers compared to Kylas's 3, giving you more granularity as you scale.
Kylas includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Full-featured CRM and mobile app
- Email marketing
- Interactive quotes and payments
- Online appointment scheduling
- Forms, surveys, website chat and event management
- Reports and interactive dashboards
- and 4 more listed below
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- and 2 more listed below
Act! Key Features
- Full-featured CRM and mobile app
- Email marketing
- Interactive quotes and payments
- Online appointment scheduling
- Forms, surveys, website chat and event management
- Reports and interactive dashboards
- Marketing automation
- Lead scoring
- Project management
- Accounting integration
Kylas Key Features
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Act!
- Full-featured CRM and mobile app
- Email marketing
- Interactive quotes and payments
- Online appointment scheduling
- Forms, surveys, website chat and event management
- Reports and interactive dashboards
- Marketing automation
- Lead scoring
- Project management
- Accounting integration
Listed only by Kylas
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
Integration Ecosystem
Act! Integrations
Act! connects with: Outlook, Google Contacts, Slack, Eventbrite, SurveyMonkey, Wufoo, BigCommerce, Ecwid, Shopify, Volusion, Facebook, Freshdesk, Zendesk, FreshBooks, QuickBooks Online, Xero.
Kylas Integrations
Kylas connects with: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Integrations listed only by Act!: Outlook, Google Contacts, Slack, Eventbrite, SurveyMonkey, Wufoo, BigCommerce, Ecwid, Shopify, Volusion, Facebook, Freshdesk, Zendesk, FreshBooks, QuickBooks Online, Xero.
Integrations listed only by Kylas: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Use Case Recommendations
Best Fit for Act!
- Budget-conscious teams looking for an affordable CRM platform
- Teams that need a wide feature set (10 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (16 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Kylas
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Act! | Kylas |
|---|---|---|
| Starting Price | $30/mo | Free |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 10 | 8 |
| Integrations | 16 | 8 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Act! and Kylas both serve the customer relationship management and sales pipeline tracking market. Kylas offers a more accessible entry point, while Act! starts at $30/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Act! and Kylas for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Act! and Kylas?
- Act! is a CRM and marketing automation platform for small and midsize businesses that combines sales, marketing, and customer management, sold as cloud plans or an on-premises desktop edition. Kylas is a sales CRM focused on lead, contact, company, and deal management with customizable pipelines, priced as a flat organization-wide fee rather than per seat.
- Which is cheaper, Act! or Kylas?
- Kylas has the lower entry price at $0/mo with its Embark plan, compared to Act!'s entry price of $30/mo for the Advantage Standard plan. Kylas's paid Elevate plan costs $175/mo, while Act! offers additional tiers at $40/mo, $45/mo, and $60/mo.
- Does Kylas charge per user?
- No, Kylas prices as a flat fee for the whole organization with unlimited users rather than a per-seat rate. This applies across its Embark, Elevate, and Exceed plans.
- What integrations does Act! offer compared to Kylas?
- Act! lists 16 integrations including Outlook, Google Contacts, Slack, Shopify, QuickBooks Online, and Xero. Kylas lists 8 integrations including Aircall, Apollo.io, Call Hippo, and CallerDesk, giving Act! a broader integration ecosystem.
- Which CRM has more features, Act! or Kylas?
- Act! lists 10 features including full-featured CRM and mobile app, email marketing, marketing automation, and lead scoring. Kylas lists 8 features including lead management with customizable pipelines, contact management, and quotations, so Act! lists a wider feature set by its own count.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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