Tool Comparisons

    Act! vs Pipedrive: CRM Platform Comparison

    Compare Act! and Pipedrive side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.

    September 4, 20265 min read
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    The short answer

    Compare Act! and Pipedrive side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.

    Reviewed and updated September 4, 2026

    Act! vs Pipedrive: CRM Platform Comparison

    Sales teams evaluating customer relationship management and sales pipeline tracking tools often narrow their shortlist to Act! and Pipedrive. Both target the same job, but they cater to different workflows and budgets. This comparison covers pricing, features, and integrations so you can pick the right fit.

    The Quick Answer

    By each vendor's own wording, Act! lists full-featured crm and mobile app and email marketing, while Pipedrive lists visual deal pipeline management and activity-based selling methodology. A capability both offer can appear under different names, so read both feature lists below.

    Pipedrive offers a lower entry point at $14/mo compared to Act! at $30/mo.

    If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.

    Understanding the Core Difference

    Act! is Act! is a CRM and marketing automation platform for small and midsize businesses that unites sales, marketing and customer management in one platform. It is sold as Act! Advantage cloud plans and an Act! Premium Desktop on-premises edition.

    Pipedrive is A sales-focused CRM designed by salespeople for salespeople, built around a visual deal pipeline. Pipedrive emphasizes simplicity and ease of use with powerful automation features, AI-powered sales assistance, and activity-based selling methodology.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    $30/moAct! entry plan

    Act! Advantage Standard

    $14/moPipedrive entry plan

    Lite

    Entry pricing for Act! and Pipedrive, as published on each vendor's own pricing page.

    Act! Pricing (as of September 2026)

    PlanPriceEmails
    Act! Advantage Standard$30/moBasic Email Marketing (includes 2,500 sends/mo)
    Act! Advantage Professional$45/moEmail Marketing Plus (includes 25,000 sends/mo)
    Act! Advantage Ultimate$60/moMarketing Automation (includes 50,000 sends/mo)
    Act! Premium Desktop$40/mo-
    Enterprise EngagementContact Sales-

    Source: Act! Pricing

    Pipedrive Pricing (as of September 2026)

    PlanPrice
    Lite$14/mo
    Growth$39/mo
    Premium$59/mo
    Ultimate$79/mo

    Source: Pipedrive Pricing

    Pricing Analysis

    Pipedrive offers the lower entry point ($14/mo vs $30/mo). Teams watching their budget will appreciate the savings, especially when starting out.

    Act! offers 5 pricing tiers compared to Pipedrive's 4, giving you more granularity as you scale.

    Features Breakdown

    Act! lists
    • Full-featured CRM and mobile app
    • Email marketing
    • Interactive quotes and payments
    • Online appointment scheduling
    • Forms, surveys, website chat and event management
    • Reports and interactive dashboards
    • and 4 more listed below
    Pipedrive lists
    • Visual deal pipeline management
    • Activity-based selling methodology
    • Email sync with templates and tracking
    • Workflow automation builder
    • AI-powered sales assistant
    • Revenue forecasting and reporting
    • and 2 more listed below
    What Act! and Pipedrive each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Act! Key Features

    • Full-featured CRM and mobile app
    • Email marketing
    • Interactive quotes and payments
    • Online appointment scheduling
    • Forms, surveys, website chat and event management
    • Reports and interactive dashboards
    • Marketing automation
    • Lead scoring
    • Project management
    • Accounting integration

    Pipedrive Key Features

    • Visual deal pipeline management
    • Activity-based selling methodology
    • Email sync with templates and tracking
    • Workflow automation builder
    • AI-powered sales assistant
    • Revenue forecasting and reporting
    • Customizable web forms and chatbot
    • Mobile app with caller ID and call logging

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Act!

    • Full-featured CRM and mobile app
    • Email marketing
    • Interactive quotes and payments
    • Online appointment scheduling
    • Forms, surveys, website chat and event management
    • Reports and interactive dashboards
    • Marketing automation
    • Lead scoring
    • Project management
    • Accounting integration

    Listed only by Pipedrive

    • Visual deal pipeline management
    • Activity-based selling methodology
    • Email sync with templates and tracking
    • Workflow automation builder
    • AI-powered sales assistant
    • Revenue forecasting and reporting
    • Customizable web forms and chatbot
    • Mobile app with caller ID and call logging

    Integration Ecosystem

    Act! Integrations

    Act! connects with: Outlook, Google Contacts, Slack, Eventbrite, SurveyMonkey, Wufoo, BigCommerce, Ecwid, Shopify, Volusion, Facebook, Freshdesk, Zendesk, FreshBooks, QuickBooks Online, Xero.

    Pipedrive Integrations

    Pipedrive connects with: Google Workspace, Microsoft Outlook, Slack, Zoom, Zapier, Mailchimp, Trello, Asana.

    Shared Integrations

    Both tools integrate with: Slack.

    Integrations listed only by Act!: Outlook, Google Contacts, Eventbrite, SurveyMonkey, Wufoo, BigCommerce, Ecwid, Shopify, Volusion, Facebook, Freshdesk, Zendesk, FreshBooks, QuickBooks Online, Xero.

    Integrations listed only by Pipedrive: Google Workspace, Microsoft Outlook, Zoom, Zapier, Mailchimp, Trello, Asana.

    Use Case Recommendations

    Best Fit for Act!

    • Budget-conscious teams looking for an affordable CRM platform
    • Teams that need a wide feature set (10 capabilities listed)
    • Organizations with complex tech stacks needing broad integration support (16 integrations)
    • Enterprise buyers who prefer custom pricing and dedicated support

    Best Fit for Pipedrive

    • Budget-conscious teams looking for an affordable CRM platform
    • Sales teams tracking deals from first touch to close
    • Managers who need pipeline visibility and forecasting
    • Growing teams that need scalable contact management

    Feature Comparison Summary

    FeatureAct!Pipedrive
    Starting Price$30/mo$14/mo
    Top Tier PriceContact Sales$79/mo
    Total Features Listed108
    Integrations168
    FoundedN/A2010

    Getting Started Checklist

    1. Define your customer relationship management and sales pipeline tracking requirements and monthly budget
    2. Estimate your expected contacts and deals to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Act! and Pipedrive both serve the customer relationship management and sales pipeline tracking market. Pipedrive offers a more accessible entry point at $14/mo, while Act! starts at $30/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Act! and Pipedrive for current information.

    Act!PipedriveCRM PlatformComparisoncrm
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

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