Agile CRM vs Bitrix24: CRM Platform Comparison
Compare Agile CRM and Bitrix24 side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Agile CRM and Bitrix24 both start at $0/mo, but they differ in structure and focus. Agile CRM bundles contact management, deals, marketing automation, and a helpdesk on per-tier pricing up to $79.99/mo. Bitrix24 combines CRM with tasks, chat, video calls, and telephony on flat per-organization pricing covering a fixed number of users, with paid tiers requiring contacting sales.
Key takeaways
- Agile CRM's paid plans are $14.99/mo for 10,000 contacts, $49.99/mo for 50,000 contacts, and $79.99/mo for unlimited contacts.
- Bitrix24's free plan includes 5 GB storage and is free for 1 to 2 users, while paid tiers require contacting sales and include user counts ranging from 5 users on Basic to 100 users on Professional.
- Bitrix24 offers 5 pricing tiers compared to Agile CRM's 4 tiers.
- Both platforms list 8 key features and 10 integrations each on their respective pages.
- Agile CRM integrates with tools like Zapier, Twilio, Stripe, and Shopify, while Bitrix24 integrates with Gmail, Google Drive, Office 365, and Xero.
Reviewed and updated September 5, 2026
Agile CRM vs Bitrix24: CRM Platform Comparison
Finding the right CRM platform can directly impact your revenue pipeline. Agile CRM and Bitrix24 both aim to solve the same core problem (organizing contacts, tracking deals, and forecasting revenue), yet they approach it differently. Let's break down the specifics.
The Quick Answer
By each vendor's own wording, Agile CRM lists contact management and deals, while Bitrix24 lists basic crm (deals, contacts) and sales pipelines. A capability both offer can appear under different names, so read both feature lists below.
Both start at the same price point ($0/mo), so the decision comes down to features and workflow fit.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Agile CRM is Agile CRM is customer relationship management software with sales and marketing automation for small businesses. It bundles contact management, deals and appointment scheduling with email campaigns, landing pages, telephony and a helpdesk.
Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Agile CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 1,000 Contacts |
| Starter | $14.99/mo | 10,000 Contacts |
| Regular | $49.99/mo | 50,000 Contacts |
| Enterprise | $79.99/mo | Unlimited Contacts |
Source: Agile CRM Pricing
Bitrix24 Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 5 GB storage; free for 1-2 users |
| Basic | Contact Sales | includes 5 users; 24 GB storage |
| Standard | Contact Sales | includes 50 users; 100 GB storage |
| Professional | Contact Sales | includes 100 users; 1 TB storage |
| Enterprise | Contact Sales | User-count ladder above the Professional plan |
Source: Bitrix24 Pricing
Pricing Analysis
Both platforms start at the same $0/mo price point. The decision comes down to which feature set and tier structure works better for your expected usage.
Bitrix24 offers 5 pricing tiers compared to Agile CRM's 4, giving you more granularity as you scale.
Both platforms offer free tiers, so you can test each one before spending anything.
Features Breakdown
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- and 2 more listed below
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- and 2 more listed below
Agile CRM Key Features
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
Bitrix24 Key Features
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Agile CRM
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
Listed only by Bitrix24
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Integration Ecosystem
Agile CRM Integrations
Agile CRM connects with: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
Bitrix24 Integrations
Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Integrations listed only by Agile CRM: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
Integrations listed only by Bitrix24: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Use Case Recommendations
Best Fit for Agile CRM
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for Bitrix24
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Agile CRM | Bitrix24 |
|---|---|---|
| Starting Price | Free | Free |
| Top Tier Price | $79.99/mo | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 10 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Agile CRM and Bitrix24 both serve the customer relationship management and sales pipeline tracking market. Agile CRM offers a more accessible entry point, while Bitrix24 starts at $0/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Agile CRM and Bitrix24 for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Agile CRM or Bitrix24?
- Both platforms start at $0/mo, so neither is cheaper at the entry level. Agile CRM publishes fixed paid tier prices up to $79.99/mo for unlimited contacts, while Bitrix24's paid plans require contacting sales for pricing, making a direct cost comparison beyond the free tier difficult without a quote.
- What features does Agile CRM offer that Bitrix24 doesn't list?
- Agile CRM lists contact management, deals, lead scoring, appointment scheduling, marketing automation, email campaigns, a landing page builder, and a helpdesk. These are the exact terms Agile CRM uses on its own feature list, while Bitrix24 describes its overlapping capabilities under different wording.
- What features does Bitrix24 offer that Agile CRM doesn't list?
- Bitrix24 lists basic CRM (deals, contacts), sales pipelines, sales automation, tasks with Kanban and Gantt views, chat and video calls, email marketing, telephony integration, and analytics and reporting tools. These are Bitrix24's own listed terms, separate from Agile CRM's wording for similar capabilities.
- Which tool is better for a small budget-conscious team?
- Both Agile CRM and Bitrix24 are recommended for budget-conscious teams that want to start free and scale up as needs grow, according to their use case fits. The right choice depends on whether your team needs Agile CRM's marketing automation and helpdesk tools or Bitrix24's task management and chat features.
- What integrations do Agile CRM and Bitrix24 support?
- Agile CRM connects with Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, and WordPress. Bitrix24 connects with Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, and Mailchimp. Each platform lists 10 integrations.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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