Agile CRM vs EngageBay: CRM Platform Comparison
Compare Agile CRM and EngageBay side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Agile CRM and EngageBay both start free and target small business CRM needs, but they diverge on pricing tiers and contact limits. Agile CRM tops out at $79.99/mo for unlimited contacts, while EngageBay tops out at $119.99/mo for 50,000 contacts. Agile CRM emphasizes contact management and deals, while EngageBay emphasizes email marketing and service automation.
Key takeaways
- Agile CRM's Enterprise plan costs $79.99/mo and includes unlimited contacts, compared to EngageBay's Pro plan at $119.99/mo for 50,000 contacts.
- Both Agile CRM and EngageBay offer free tiers, with Agile CRM's free plan covering 1,000 contacts and EngageBay's free plan covering 250 contacts.
- Agile CRM and EngageBay share lead scoring, marketing automation, landing page builder, and helpdesk as common capabilities.
- Agile CRM lists 10 integrations including Google Apps, Microsoft Exchange, and QuickBooks, while EngageBay lists 10 integrations including Xero, SendGrid, and Slack.
- Both platforms integrate with Zapier, Twilio, Stripe, Shopify, and WooCommerce.
Reviewed and updated September 5, 2026
Agile CRM vs EngageBay: CRM Platform Comparison
If you are comparing customer relationship management and sales pipeline tracking tools, Agile CRM and EngageBay will likely both appear on your radar. They share some surface-level similarities, but the details reveal important differences in pricing, capability, and target audience.
The Quick Answer
By each vendor's own wording, Agile CRM lists contact management and deals, while EngageBay lists email marketing and service automation. A capability both offer can appear under different names, so read both feature lists below.
Both start at the same price point ($0/mo), so the decision comes down to features and workflow fit.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Agile CRM is Agile CRM is customer relationship management software with sales and marketing automation for small businesses. It bundles contact management, deals and appointment scheduling with email campaigns, landing pages, telephony and a helpdesk.
EngageBay is EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.
Both platforms offer lead scoring, marketing automation, landing page builder. Where they diverge is in their approach to pricing tiers and advanced capabilities.
Pricing Comparison
Agile CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 1,000 Contacts |
| Starter | $14.99/mo | 10,000 Contacts |
| Regular | $49.99/mo | 50,000 Contacts |
| Enterprise | $79.99/mo | Unlimited Contacts |
Source: Agile CRM Pricing
EngageBay Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts |
| Basic | $14.99/mo | 500 Contacts |
| Growth | $64.99/mo | 5000 Contacts |
| Pro | $119.99/mo | 50,000 Contacts |
Source: EngageBay Pricing
Pricing Analysis
Both platforms start at the same $0/mo price point. The decision comes down to which feature set and tier structure works better for your expected usage.
Both platforms offer free tiers, so you can test each one before spending anything.
Features Breakdown
- Contact Management
- Deals
- Appointment Scheduling
- Email Campaigns
- Lead Scoring
- Marketing Automation
- Landing Page Builder
- Helpdesk
- Email Marketing
- Service Automation
- Live Chat
- Custom Reporting
Agile CRM Key Features
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
EngageBay Key Features
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Shared Capabilities
Both Agile CRM and EngageBay include:
- Lead Scoring
- Marketing Automation
- Landing Page Builder
- Helpdesk
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Agile CRM
- Contact Management
- Deals
- Appointment Scheduling
- Email Campaigns
Listed only by EngageBay
- Email Marketing
- Service Automation
- Live Chat
- Custom Reporting
Integration Ecosystem
Agile CRM Integrations
Agile CRM connects with: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
EngageBay Integrations
EngageBay connects with: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Shared Integrations
Both tools integrate with: Zapier, Twilio, Stripe, Shopify, WooCommerce.
Integrations listed only by Agile CRM: Google Apps, Microsoft Exchange, RingCentral, QuickBooks, WordPress.
Integrations listed only by EngageBay: Xero, SendGrid, Mandrill, Slack, Google Meet.
Use Case Recommendations
Best Fit for Agile CRM
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for EngageBay
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Agile CRM | EngageBay |
|---|---|---|
| Starting Price | Free | Free |
| Top Tier Price | $79.99/mo | $119.99/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 10 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Agile CRM and EngageBay both serve the customer relationship management and sales pipeline tracking market. Agile CRM offers a more accessible entry point, while EngageBay starts at $0/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Agile CRM and EngageBay for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Agile CRM or EngageBay?
- Both start at $0/mo, but at the top tier Agile CRM costs $79.99/mo for unlimited contacts while EngageBay costs $119.99/mo for 50,000 contacts. Agile CRM's Starter plan is $14.99/mo for 10,000 contacts, while EngageBay's Basic plan is also $14.99/mo but only covers 500 contacts.
- What features does Agile CRM have that EngageBay doesn't?
- Based on each vendor's own listed features, Agile CRM lists contact management, deals, appointment scheduling, and email campaigns that EngageBay does not list. This is a comparison of exact wording from each vendor's feature list, so some capabilities may overlap under different naming.
- What features does EngageBay have that Agile CRM doesn't?
- EngageBay lists email marketing, service automation, live chat, and custom reporting that do not appear on Agile CRM's own feature list. Both tools do share lead scoring, marketing automation, landing page builder, and helpdesk capabilities.
- Do Agile CRM and EngageBay integrate with the same tools?
- They share five integrations: Zapier, Twilio, Stripe, Shopify, and WooCommerce. Beyond that, Agile CRM also connects with Google Apps, Microsoft Exchange, RingCentral, QuickBooks, and WordPress, while EngageBay also connects with Xero, SendGrid, Mandrill, Slack, and Google Meet.
- How many contacts do the free plans of Agile CRM and EngageBay support?
- Agile CRM's free plan supports up to 1,000 contacts, while EngageBay's free plan supports up to 250 contacts. EngageBay's free tier is also noted as supporting teams of up to 15 members.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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