Agile CRM vs Kommo: CRM Platform Comparison

Agile CRM vs Kommo: CRM Platform Comparison

Agile CRM and Kommo compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.

The Quick Answer

By each vendor's own wording, Agile CRM lists contact management and deals, while Kommo lists sales pipelines and unified inbox. A capability both offer can appear under different names, so read both feature lists below.

Agile CRM offers a lower entry point at $0/mo compared to Kommo at $25/mo.

If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.

Understanding the Core Difference

Agile CRM is Agile CRM is customer relationship management software with sales and marketing automation for small businesses. It bundles contact management, deals and appointment scheduling with email campaigns, landing pages, telephony and a helpdesk.

Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.

The two platforms take different approaches to solving the same core challenge.

Pricing Comparison

FreeAgile CRM entry plan

Free

$25/moKommo entry plan

Base

Agile CRM Pricing (as of September 2026)

Source: Agile CRM Pricing

Kommo Pricing (as of September 2026)

Source: Kommo Pricing

Pricing Analysis

Agile CRM is more affordable at the entry level ($0/mo vs $25/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.

Agile CRM includes a free tier, letting you test the platform before committing financially.

Features Breakdown

Agile CRM lists

• Contact Management
• Deals
• Lead Scoring
• Appointment Scheduling
• Marketing Automation
• Email Campaigns
• and 2 more listed below

Kommo lists

• Sales pipelines
• Unified inbox
• Dashboard
• Calendar
• AI reply suggestions
• AI task suggestions
• and 5 more listed below

Agile CRM Key Features

• Contact Management
• Deals
• Lead Scoring
• Appointment Scheduling
• Marketing Automation
• Email Campaigns
• Landing Page Builder
• Helpdesk

Kommo Key Features

• Sales pipelines
• Unified inbox
• Dashboard
• Calendar
• AI reply suggestions
• AI task suggestions
• AI summaries
• AI writing assistance
• Booking page and scheduling link
• Dynamic segments and audience sync to ad platforms
• Sales and marketing analytics

The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

Listed only by Agile CRM

• Contact Management
• Deals
• Lead Scoring
• Appointment Scheduling
• Marketing Automation
• Email Campaigns
• Landing Page Builder
• Helpdesk

Listed only by Kommo

• Sales pipelines
• Unified inbox
• Dashboard
• Calendar
• AI reply suggestions
• AI task suggestions
• AI summaries
• AI writing assistance
• Booking page and scheduling link
• Dynamic segments and audience sync to ad platforms
• Sales and marketing analytics

Integration Ecosystem

Agile CRM Integrations

Agile CRM connects with: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.

Kommo Integrations

Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.

Shared Integrations

Both tools integrate with: Zapier, Twilio, RingCentral, Shopify.

Integrations listed only by Agile CRM: Google Apps, Microsoft Exchange, Stripe, QuickBooks, WooCommerce, WordPress.

Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.

Use Case Recommendations

Best Fit for Agile CRM

• Budget-conscious teams looking for an affordable CRM platform
• Teams that want to start free and scale up as needs grow
• Sales teams tracking deals from first touch to close
• Managers who need pipeline visibility and forecasting

Best Fit for Kommo

• Budget-conscious teams looking for an affordable CRM platform
• Teams that need a wide feature set (11 capabilities listed)
• Organizations with complex tech stacks needing broad integration support (26 integrations)
• Enterprise buyers who prefer custom pricing and dedicated support

Feature Comparison Summary

Getting Started Checklist

1. Define your customer relationship management and sales pipeline tracking requirements and monthly budget
2. Estimate your expected contacts and deals to find the right tier
3. List the integrations your team currently relies on
4. Sign up for free trials or demos of both platforms
5. Run a small test with each tool before making a commitment
6. Evaluate the onboarding experience and support quality

Final Thoughts

Agile CRM and Kommo both serve the customer relationship management and sales pipeline tracking market. Agile CRM offers a more accessible entry point, while Kommo starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

Pricing and features verified as of September 2026. Visit Agile CRM and Kommo for current information.