Agile CRM vs Microsoft Dynamics 365 Sales: CRM Platform Comparison
Compare Agile CRM and Microsoft Dynamics 365 Sales side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Agile CRM starts free and tops out at $79.99/mo, while Microsoft Dynamics 365 Sales starts at $65/mo and rises to $150/mo. Agile CRM bundles contact management, deals, and marketing automation with a helpdesk, while Dynamics 365 Sales focuses on sales force automation, Copilot AI, and Microsoft 365 interoperation. The right pick depends on budget, team size, and needed capabilities.
Key takeaways
- Agile CRM's Free plan supports 1,000 contacts, while its Enterprise plan at $79.99/mo offers unlimited contacts.
- Microsoft Dynamics 365 Sales Professional starts at $65/mo, and the Premium tier at $150/mo includes 1,000 Copilot credits per user per month.
- Microsoft Relationship Sales requires a 10-seat minimum and is priced through Contact Sales rather than a published rate.
- Agile CRM lists 10 integrations including Google Apps, Zapier, Twilio, Stripe, and Shopify, while Dynamics 365 Sales lists integrations with Microsoft 365, Outlook, Teams, LinkedIn Sales Navigator, Copilot Studio, and Azure.
- Dynamics 365 Sales includes Copilot capabilities and access to Sales Qualification, Opportunity, Research, and Close agents, which Agile CRM does not list.
Reviewed and updated September 4, 2026
Agile CRM vs Microsoft Dynamics 365 Sales: CRM Platform Comparison
Finding the right CRM platform can directly impact your revenue pipeline. Agile CRM and Microsoft Dynamics 365 Sales both aim to solve the same core problem (organizing contacts, tracking deals, and forecasting revenue), yet they approach it differently. Let's break down the specifics.
The Quick Answer
By each vendor's own wording, Agile CRM lists contact management and deals, while Microsoft Dynamics 365 Sales lists sales force automation and microsoft 365 interoperation. A capability both offer can appear under different names, so read both feature lists below.
Agile CRM offers a lower entry point at $0/mo compared to Microsoft Dynamics 365 Sales at $65/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Agile CRM is Agile CRM is customer relationship management software with sales and marketing automation for small businesses. It bundles contact management, deals and appointment scheduling with email campaigns, landing pages, telephony and a helpdesk.
Microsoft Dynamics 365 Sales is Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Dynamics 365 Sales Professional
Agile CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 1,000 Contacts |
| Starter | $14.99/mo | 10,000 Contacts |
| Regular | $49.99/mo | 50,000 Contacts |
| Enterprise | $79.99/mo | Unlimited Contacts |
Source: Agile CRM Pricing
Microsoft Dynamics 365 Sales Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Dynamics 365 Sales Professional | $65/mo | - |
| Dynamics 365 Sales Enterprise Edition | $105/mo | - |
| Dynamics 365 Sales Premium | $150/mo | 1,000 Copilot Credits per user/month |
| Microsoft Relationship Sales | Contact Sales | Requires a 10-seat minimum |
Source: Microsoft Dynamics 365 Sales Pricing
Pricing Analysis
Agile CRM is more affordable at the entry level ($0/mo vs $65/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Agile CRM includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- and 2 more listed below
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- and 2 more listed below
Agile CRM Key Features
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
Microsoft Dynamics 365 Sales Key Features
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Agile CRM
- Contact Management
- Deals
- Lead Scoring
- Appointment Scheduling
- Marketing Automation
- Email Campaigns
- Landing Page Builder
- Helpdesk
Listed only by Microsoft Dynamics 365 Sales
- Sales force automation
- Microsoft 365 interoperation
- Reporting and dashboards
- Customization and automation
- Conversation intelligence
- Sales engagement
- Copilot capabilities in Dynamics 365 Sales
- Access to Sales Qualification, Opportunity, Research and Close agents
Integration Ecosystem
Agile CRM Integrations
Agile CRM connects with: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
Microsoft Dynamics 365 Sales Integrations
Microsoft Dynamics 365 Sales connects with: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Integrations listed only by Agile CRM: Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, WordPress.
Integrations listed only by Microsoft Dynamics 365 Sales: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.
Use Case Recommendations
Best Fit for Agile CRM
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
Best Fit for Microsoft Dynamics 365 Sales
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | Agile CRM | Microsoft Dynamics 365 Sales |
|---|---|---|
| Starting Price | Free | $65/mo |
| Top Tier Price | $79.99/mo | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 6 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Agile CRM and Microsoft Dynamics 365 Sales both serve the customer relationship management and sales pipeline tracking market. Agile CRM offers a more accessible entry point, while Microsoft Dynamics 365 Sales starts at $65/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Agile CRM and Microsoft Dynamics 365 Sales for current information.
Frequently asked questions.
Frequently asked questions- What is the price difference between Agile CRM and Microsoft Dynamics 365 Sales?
- Agile CRM offers a free entry plan at $0/mo, while Microsoft Dynamics 365 Sales starts at $65/mo for its Professional tier. Agile CRM's paid plans range from $14.99/mo to $79.99/mo, while Dynamics 365 Sales rises to $105/mo for Enterprise Edition and $150/mo for Premium.
- Which CRM has a free plan, Agile CRM or Dynamics 365 Sales?
- Agile CRM has a free plan supporting 1,000 contacts, letting teams test the platform before paying. Microsoft Dynamics 365 Sales does not list a free tier, with its entry-level Professional plan starting at $65/mo.
- What integrations does Agile CRM support compared to Dynamics 365 Sales?
- Agile CRM connects with Google Apps, Microsoft Exchange, Zapier, Twilio, RingCentral, Stripe, QuickBooks, Shopify, WooCommerce, and WordPress, totaling 10 integrations. Microsoft Dynamics 365 Sales connects with Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, and Azure.
- Does Microsoft Dynamics 365 Sales include AI features?
- Yes, Microsoft Dynamics 365 Sales lists Copilot capabilities and access to Sales Qualification, Opportunity, Research, and Close agents. The Premium plan at $150/mo also includes 1,000 Copilot credits per user per month, features not listed by Agile CRM.
- Who is Agile CRM best suited for?
- Agile CRM is best suited for budget-conscious teams looking for an affordable CRM platform, organizations with complex tech stacks needing broad integration support across its 10 listed integrations, and teams that want to start free and scale up as their needs grow.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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