Amplemarket vs Freshsales: Sales Engagement Platform vs CRM Platform Comparison
Compare Amplemarket (sales engagement platform) and Freshsales (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Amplemarket is a sales engagement platform built for multichannel outreach across email, phone, and social, priced from $600/mo. Freshsales is a CRM platform for contact, deal, and pipeline management, priced from $9/mo. Teams choose Amplemarket for outbound engagement, Freshsales for pipeline tracking, and many run both together.
Key takeaways
- Amplemarket's entry plan is $600/mo for the Startup tier with 27,000 contacts, while Freshsales' entry plan is $9/mo for the Growth tier.
- Amplemarket's Growth and Elite plans require contacting sales and cover 140,000 and 400,000 contacts respectively.
- Freshsales' Pro plan is $39/mo and its Enterprise plan is $59/mo.
- Amplemarket lists features such as Duo Copilot AI sales agent, Duo Voice, and a Domain Health Center for deliverability, none of which appear on Freshsales' list.
- Freshsales lists features such as Freddy AI lead scoring, visual sales pipeline management, and territory management, none of which appear on Amplemarket's list.
- Both platforms integrate with Gmail and Zapier, while Amplemarket alone lists Salesforce, HubSpot, and Pipedrive, and Freshsales alone lists Freshworks Suite, Slack, Zoom, Segment, and Shopify.
Reviewed and updated September 2, 2026
Amplemarket vs Freshsales: Sales Engagement Platform vs CRM Platform Comparison
Amplemarket is a sales engagement platform; Freshsales is a CRM platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: multi-channel sales outreach and engagement tracking on one side, customer relationship management and sales pipeline tracking on the other. This guide lays out what each vendor publishes.
The Quick Answer
Amplemarket is a sales engagement platform for multi-channel sales outreach and engagement tracking; Freshsales is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Amplemarket lists multichannel sequences and duo copilot ai sales agent, and Freshsales lists contact, account, and deal management and built-in email and phone with call recording.
Freshsales offers a lower entry point at $9/mo compared to Amplemarket at $600/mo.
If your priority is coordinating outreach across email, phone, and social channels, Amplemarket is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Freshsales. Many teams run one of each.
Understanding the Core Difference
Amplemarket is AI sales copilot and multichannel engagement platform that combines a B2B contact and company database, intent signals, sequences across email, phone and social, and mailbox deliverability tooling for outbound sales teams.
Freshsales is An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Startup
Growth
Amplemarket Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Startup | $600/mo | 27,000 contacts |
| Growth | Contact Sales | 140,000 contacts |
| Elite | Contact Sales | 400,000 contacts |
Source: Amplemarket Pricing
Freshsales Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Growth | $9/mo |
| Pro | $39/mo |
| Enterprise | $59/mo |
Source: Freshsales Pricing
Pricing Analysis
Freshsales offers the lower entry point ($9/mo vs $600/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Features Breakdown
- Multichannel Sequences
- Duo Copilot AI sales agent
- Duo Copywriter for personalized first-touch emails
- Duo Voice for AI voice messages at scale
- Duo Inbox with automatic draft replies
- Contact and company search over a B2B database
- and 4 more listed below
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- and 2 more listed below
Amplemarket Key Features
- Multichannel Sequences
- Duo Copilot AI sales agent
- Duo Copywriter for personalized first-touch emails
- Duo Voice for AI voice messages at scale
- Duo Inbox with automatic draft replies
- Contact and company search over a B2B database
- AI Intent Signals
- Job change alerts on tracked contacts
- Outbound Dialer for verified phone numbers
- Domain Health Center with deliverability booster and spam checker
Freshsales Key Features
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Amplemarket
- Multichannel Sequences
- Duo Copilot AI sales agent
- Duo Copywriter for personalized first-touch emails
- Duo Voice for AI voice messages at scale
- Duo Inbox with automatic draft replies
- Contact and company search over a B2B database
- AI Intent Signals
- Job change alerts on tracked contacts
- Outbound Dialer for verified phone numbers
- Domain Health Center with deliverability booster and spam checker
Listed only by Freshsales
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
Integration Ecosystem
Amplemarket Integrations
Amplemarket connects with: Salesforce, HubSpot, Pipedrive, Gmail, Microsoft 365, Zapier, Clay, Okta, CloudTalk, Orum, Nooks, SendSpark.
Freshsales Integrations
Freshsales connects with: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.
Shared Integrations
Both tools integrate with: Gmail, Zapier.
Integrations listed only by Amplemarket: Salesforce, HubSpot, Pipedrive, Microsoft 365, Clay, Okta, CloudTalk, Orum, Nooks, SendSpark.
Integrations listed only by Freshsales: Freshworks Suite, Microsoft Outlook, Slack, Zoom, Segment, Shopify.
Use Case Recommendations
Best Fit for Amplemarket
- Mid-market to enterprise teams with established multi-channel sales outreach and engagement tracking budgets
- Teams that need a wide feature set (10 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (12 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Freshsales
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | Amplemarket | Freshsales |
|---|---|---|
| Starting Price | $600/mo | $9/mo |
| Top Tier Price | Contact Sales | $59/mo |
| Total Features Listed | 10 | 8 |
| Integrations | 12 | 8 |
| Founded | N/A | 2010 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Amplemarket serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Freshsales the customer relationship management and sales pipeline tracking side. Freshsales offers a more accessible entry point at $9/mo, while Amplemarket starts at $600/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Amplemarket and Freshsales for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Amplemarket and Freshsales?
- Amplemarket is a sales engagement platform focused on multichannel outreach and engagement tracking across email, phone, and social. Freshsales is a CRM platform focused on customer relationship management and sales pipeline tracking. They serve different parts of the sales workflow, and many teams use one of each.
- Which is cheaper, Amplemarket or Freshsales?
- Freshsales is cheaper at the entry level, starting at $9/mo for its Growth plan compared to Amplemarket's Startup plan at $600/mo. Freshsales also offers Pro at $39/mo and Enterprise at $59/mo, while Amplemarket's Growth and Elite plans require contacting sales directly.
- Does Amplemarket have CRM features like Freshsales?
- Based on each vendor's own published feature list, Amplemarket does not list contact, account, and deal management, pipeline management, or territory management the way Freshsales does. Amplemarket instead lists sales engagement features like Multichannel Sequences, Duo Copilot AI sales agent, and an Outbound Dialer.
- What integrations do Amplemarket and Freshsales share?
- Amplemarket and Freshsales both integrate with Gmail and Zapier according to their published integration lists. Beyond those two, Amplemarket separately lists Salesforce, HubSpot, Pipedrive, Microsoft 365, Clay, Okta, CloudTalk, Orum, Nooks, and SendSpark, while Freshsales separately lists Freshworks Suite, Microsoft Outlook, Slack, Zoom, Segment, and Shopify.
- Should I use Amplemarket, Freshsales, or both?
- It depends on which part of the sales workflow you need to cover. If the priority is coordinating outreach across email, phone, and social channels, Amplemarket is built for that. If the priority is organizing contacts, tracking deals, and forecasting revenue, Freshsales fits that need, and many teams run both platforms together.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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