Bigin by Zoho CRM vs Monday CRM: CRM Platform Comparison

Bigin by Zoho CRM vs Monday CRM: CRM Platform Comparison

Bigin by Zoho CRM and Monday CRM compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.

The Quick Answer

By each vendor's own wording, Bigin by Zoho CRM lists team pipelines and contact management, while Monday CRM lists customizable deal pipeline boards and lead and contact management. A capability both offer can appear under different names, so read both feature lists below.

Bigin by Zoho CRM offers a lower entry point at $0/mo compared to Monday CRM at $12/mo.

If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.

Understanding the Core Difference

Bigin by Zoho CRM is Bigin is Zoho's simple, AI-powered CRM for small businesses with team pipelines, contact management, email and WhatsApp communication, and AI credits on the higher editions. Priced per user per month with a free single-user edition.

Monday CRM is A flexible CRM built on the monday.com Work OS platform, offering highly customizable pipelines, automations, and dashboards. Ideal for teams that want a CRM tightly integrated with project management and collaboration workflows, with a visual and intuitive interface.

The two platforms take different approaches to solving the same core challenge.

Pricing Comparison

FreeBigin by Zoho CRM entry plan

Free

$12/moMonday CRM entry plan

Basic

Bigin by Zoho CRM Pricing (as of September 2026)

Source: Bigin by Zoho CRM Pricing

Monday CRM Pricing (as of September 2026)

Source: Monday CRM Pricing

Pricing Analysis

Bigin by Zoho CRM is more affordable at the entry level ($0/mo vs $12/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.

Bigin by Zoho CRM includes a free tier, letting you test the platform before committing financially.

Features Breakdown

Bigin by Zoho CRM lists

• Team pipelines
• Contact management
• AI credits for AI features
• Online booking page for meetings
• Churn risk signals
• Payments collection
• and 2 more listed below

Monday CRM lists

• Customizable deal pipeline boards
• Lead and contact management
• Sales automations and workflows
• Email tracking and templates
• Activity management and logging
• Customizable dashboards and reporting
• and 2 more listed below

Bigin by Zoho CRM Key Features

• Team pipelines
• Contact management
• AI credits for AI features
• Online booking page for meetings
• Churn risk signals
• Payments collection
• MCP support
• Free onboarding session

Monday CRM Key Features

• Customizable deal pipeline boards
• Lead and contact management
• Sales automations and workflows
• Email tracking and templates
• Activity management and logging
• Customizable dashboards and reporting
• Document management
• Integrated project management capabilities

The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

Listed only by Bigin by Zoho CRM

• Team pipelines
• Contact management
• AI credits for AI features
• Online booking page for meetings
• Churn risk signals
• Payments collection
• MCP support
• Free onboarding session

Listed only by Monday CRM

• Customizable deal pipeline boards
• Lead and contact management
• Sales automations and workflows
• Email tracking and templates
• Activity management and logging
• Customizable dashboards and reporting
• Document management
• Integrated project management capabilities

Integration Ecosystem

Bigin by Zoho CRM Integrations

Bigin by Zoho CRM connects with: WhatsApp, Mailchimp, QuickBooks, Zoho Books, Outlook, Gmail, Zoho Desk, Zoho Campaigns, Zapier, Zoho Forms, Google Workspace, Zoom.

Monday CRM Integrations

Monday CRM connects with: Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, Microsoft Teams, DocuSign.

Shared Integrations

Both tools integrate with: Gmail, Zapier, Google Workspace, Zoom.

Integrations listed only by Bigin by Zoho CRM: WhatsApp, Mailchimp, QuickBooks, Zoho Books, Outlook, Zoho Desk, Zoho Campaigns, Zoho Forms.

Integrations listed only by Monday CRM: Microsoft Outlook, Slack, Microsoft Teams, DocuSign.

Use Case Recommendations

Best Fit for Bigin by Zoho CRM

• Budget-conscious teams looking for an affordable CRM platform
• Organizations with complex tech stacks needing broad integration support (12 integrations)
• Teams that want to start free and scale up as needs grow

Best Fit for Monday CRM

• Budget-conscious teams looking for an affordable CRM platform
• Enterprise buyers who prefer custom pricing and dedicated support
• Sales teams tracking deals from first touch to close
• Managers who need pipeline visibility and forecasting

Feature Comparison Summary

Getting Started Checklist

1. Define your customer relationship management and sales pipeline tracking requirements and monthly budget
2. Estimate your expected contacts and deals to find the right tier
3. List the integrations your team currently relies on
4. Sign up for free trials or demos of both platforms
5. Run a small test with each tool before making a commitment
6. Evaluate the onboarding experience and support quality

Final Thoughts

Bigin by Zoho CRM and Monday CRM both serve the customer relationship management and sales pipeline tracking market. Bigin by Zoho CRM offers a more accessible entry point, while Monday CRM starts at $12/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

Pricing and features verified as of September 2026. Visit Bigin by Zoho CRM and Monday CRM for current information.