Tool Comparisons

    Bigin by Zoho CRM vs Regie.ai: CRM Platform vs Sales Engagement Platform Comparison

    Compare Bigin by Zoho CRM (CRM platform) and Regie.ai (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    September 4, 20266 min read
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    The short answer

    Compare Bigin by Zoho CRM (CRM platform) and Regie.ai (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    Reviewed and updated September 4, 2026

    Bigin by Zoho CRM vs Regie.ai: CRM Platform vs Sales Engagement Platform Comparison

    Bigin by Zoho CRM is a CRM platform; Regie.ai is a sales engagement platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, multi-channel sales outreach and engagement tracking on the other. This guide lays out what each vendor publishes.

    The Quick Answer

    Bigin by Zoho CRM is a CRM platform for customer relationship management and sales pipeline tracking; Regie.ai is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Bigin by Zoho CRM lists team pipelines and contact management, and Regie.ai lists ai agents for sourcing, ranking, call prep and follow-ups and relevant messaging trained on your voice and company pitch.

    Both start at the same price point ($0/mo), so the decision comes down to features and workflow fit.

    If your priority is organizing contacts, tracking deals, and forecasting revenue, Bigin by Zoho CRM is the one built for it; for coordinating outreach across email, phone, and social channels, that is Regie.ai. Many teams run one of each.

    Understanding the Core Difference

    Bigin by Zoho CRM is Bigin is Zoho's simple, AI-powered CRM for small businesses with team pipelines, contact management, email and WhatsApp communication, and AI credits on the higher editions. Priced per user per month with a free single-user edition.

    Regie.ai is Agentic sales workspace (RegieGO) with built-in enrichment, emailing, dialing and workflows, plus multi-channel outreach plays across email, phone and social run from a single chat interface.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    Bigin by Zoho CRM Pricing (as of September 2026)

    PlanPrice
    FreeFree
    Express$9/mo
    Premier$15/mo
    Bigin 360$21/mo

    Source: Bigin by Zoho CRM Pricing

    Regie.ai Pricing (as of September 2026)

    PlanPriceContacts
    FreeFree250 credits to get started (one-time)
    Pro$49/mo5,000 credits every month
    EnterpriseContact SalesVolume credits, priced to your team

    Source: Regie.ai Pricing

    Pricing Analysis

    Both platforms start at the same $0/mo price point. The decision comes down to which feature set and tier structure works better for your expected usage.

    Bigin by Zoho CRM offers 4 pricing tiers compared to Regie.ai's 3, giving you more granularity as you scale.

    Both platforms offer free tiers, so you can test each one before spending anything.

    Features Breakdown

    Bigin by Zoho CRM lists
    • Team pipelines
    • Contact management
    • AI credits for AI features
    • Online booking page for meetings
    • Churn risk signals
    • Payments collection
    • and 2 more listed below
    Regie.ai lists
    • AI Agents for sourcing, ranking, call prep and follow-ups
    • Relevant Messaging trained on your voice and company pitch
    • Channel Orchestration across phone, email and social
    • Multi-channel outreach plays with an execution timeline
    • Built-in enrichment, emailing, dialing and workflows
    • Always-On Pipeline with why-now signal tracking
    • and 4 more listed below
    What Bigin by Zoho CRM and Regie.ai each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Bigin by Zoho CRM Key Features

    • Team pipelines
    • Contact management
    • AI credits for AI features
    • Online booking page for meetings
    • Churn risk signals
    • Payments collection
    • MCP support
    • Free onboarding session

    Regie.ai Key Features

    • AI Agents for sourcing, ranking, call prep and follow-ups
    • Relevant Messaging trained on your voice and company pitch
    • Channel Orchestration across phone, email and social
    • Multi-channel outreach plays with an execution timeline
    • Built-in enrichment, emailing, dialing and workflows
    • Always-On Pipeline with why-now signal tracking
    • Website visitor identification
    • Lead enrichment with a multi-provider waterfall
    • Pre-built plays ready to run
    • Sales-Ready AI with pre-baked prompts and automations

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Bigin by Zoho CRM

    • Team pipelines
    • Contact management
    • AI credits for AI features
    • Online booking page for meetings
    • Churn risk signals
    • Payments collection
    • MCP support
    • Free onboarding session

    Listed only by Regie.ai

    • AI Agents for sourcing, ranking, call prep and follow-ups
    • Relevant Messaging trained on your voice and company pitch
    • Channel Orchestration across phone, email and social
    • Multi-channel outreach plays with an execution timeline
    • Built-in enrichment, emailing, dialing and workflows
    • Always-On Pipeline with why-now signal tracking
    • Website visitor identification
    • Lead enrichment with a multi-provider waterfall
    • Pre-built plays ready to run
    • Sales-Ready AI with pre-baked prompts and automations

    Integration Ecosystem

    Bigin by Zoho CRM Integrations

    Bigin by Zoho CRM connects with: WhatsApp, Mailchimp, QuickBooks, Zoho Books, Outlook, Gmail, Zoho Desk, Zoho Campaigns, Zapier, Zoho Forms, Google Workspace, Zoom.

    Regie.ai Integrations

    Regie.ai connects with: Gmail, Microsoft Outlook, HubSpot, LinkedIn.

    Shared Integrations

    Both tools integrate with: Gmail.

    Integrations listed only by Bigin by Zoho CRM: WhatsApp, Mailchimp, QuickBooks, Zoho Books, Outlook, Zoho Desk, Zoho Campaigns, Zapier, Zoho Forms, Google Workspace, Zoom.

    Integrations listed only by Regie.ai: Microsoft Outlook, HubSpot, LinkedIn.

    Use Case Recommendations

    Best Fit for Bigin by Zoho CRM

    • Budget-conscious teams looking for an affordable CRM platform
    • Organizations with complex tech stacks needing broad integration support (12 integrations)
    • Teams that want to start free and scale up as needs grow

    Best Fit for Regie.ai

    • Budget-conscious teams looking for an affordable sales engagement platform
    • Teams that need a wide feature set (10 capabilities listed)
    • Teams that want to start free and scale up as needs grow
    • Enterprise buyers who prefer custom pricing and dedicated support

    Feature Comparison Summary

    FeatureBigin by Zoho CRMRegie.ai
    Starting PriceFreeFree
    Top Tier Price$21/moContact Sales
    Total Features Listed810
    Integrations124

    Getting Started Checklist

    1. Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
    2. Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Bigin by Zoho CRM serves the customer relationship management and sales pipeline tracking side of an outbound stack and Regie.ai the multi-channel sales outreach and engagement tracking side. Bigin by Zoho CRM offers a more accessible entry point, while Regie.ai starts at $0/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Bigin by Zoho CRM and Regie.ai for current information.

    Bigin by Zoho CRMRegie.aiCRM PlatformSales Engagement PlatformComparisoncrmsales-engagement
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

    Connect on LinkedIn →
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