Bitrix24 vs Copper: CRM Platform Comparison
Compare Bitrix24 and Copper side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Bitrix24 and Copper are both CRM platforms for organizing contacts, tracking deals, and forecasting revenue, but they differ in pricing and focus. Bitrix24 starts free and bundles CRM with tasks, chat, and telephony, while Copper starts at $29/mo and is built specifically for deep Google Workspace integration.
Key takeaways
- Bitrix24 has a free entry plan while Copper's Basic plan starts at $29 per month.
- Bitrix24 lists 5 pricing tiers compared to Copper's 3 tiers.
- Copper's Business plan is priced at $134 per month.
- Bitrix24 integrates with 10 tools including Office 365, MS Outlook, and Dropbox, while Copper integrates with tools including Slack, Zapier, and Zendesk.
- Both Bitrix24 and Copper share integrations with Gmail, Google Calendar, Google Drive, and Mailchimp.
Reviewed and updated September 4, 2026
Bitrix24 vs Copper: CRM Platform Comparison
If you are comparing customer relationship management and sales pipeline tracking tools, Bitrix24 and Copper will likely both appear on your radar. They share some surface-level similarities, but the details reveal important differences in pricing, capability, and target audience.
The Quick Answer
By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, while Copper lists native google workspace integration and automatic contact and activity capture from gmail. A capability both offer can appear under different names, so read both feature lists below.
Bitrix24 offers a lower entry point at $0/mo compared to Copper at $29/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
Copper is A CRM built specifically for Google Workspace users, offering deep integration with Gmail, Google Calendar, and Google Drive. Copper automatically captures and organizes contacts and activities from Google apps, minimizing manual data entry and providing a familiar interface.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Basic
Bitrix24 Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 5 GB storage; free for 1-2 users |
| Basic | Contact Sales | includes 5 users; 24 GB storage |
| Standard | Contact Sales | includes 50 users; 100 GB storage |
| Professional | Contact Sales | includes 100 users; 1 TB storage |
| Enterprise | Contact Sales | User-count ladder above the Professional plan |
Source: Bitrix24 Pricing
Copper Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Basic | $29/mo |
| Professional | $69/mo |
| Business | $134/mo |
Source: Copper Pricing
Pricing Analysis
Bitrix24 is more affordable at the entry level ($0/mo vs $29/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Bitrix24 offers 5 pricing tiers compared to Copper's 3, giving you more granularity as you scale.
Bitrix24 includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- and 2 more listed below
- Native Google Workspace integration
- Automatic contact and activity capture from Gmail
- Visual pipeline management
- Task automation and workflow builder
- Contact enrichment
- Bulk email and email templates
- and 2 more listed below
Bitrix24 Key Features
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Copper Key Features
- Native Google Workspace integration
- Automatic contact and activity capture from Gmail
- Visual pipeline management
- Task automation and workflow builder
- Contact enrichment
- Bulk email and email templates
- Custom reporting and dashboards
- Project management and collaboration
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Bitrix24
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Listed only by Copper
- Native Google Workspace integration
- Automatic contact and activity capture from Gmail
- Visual pipeline management
- Task automation and workflow builder
- Contact enrichment
- Bulk email and email templates
- Custom reporting and dashboards
- Project management and collaboration
Integration Ecosystem
Bitrix24 Integrations
Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Copper Integrations
Copper connects with: Google Workspace, Gmail, Google Calendar, Google Drive, Slack, Zapier, Mailchimp, Zendesk.
Shared Integrations
Both tools integrate with: Gmail, Google Calendar, Google Drive, Mailchimp.
Integrations listed only by Bitrix24: Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero.
Integrations listed only by Copper: Google Workspace, Slack, Zapier, Zendesk.
Use Case Recommendations
Best Fit for Bitrix24
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Copper
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | Bitrix24 | Copper |
|---|---|---|
| Starting Price | Free | $29/mo |
| Top Tier Price | Contact Sales | $134/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 8 |
| Founded | N/A | 2013 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Bitrix24 and Copper both serve the customer relationship management and sales pipeline tracking market. Bitrix24 offers a more accessible entry point, while Copper starts at $29/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Bitrix24 and Copper for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Bitrix24 or Copper?
- Bitrix24 is cheaper at the entry level since it offers a free plan, while Copper's cheapest plan, Basic, costs $29 per month. Bitrix24 also offers more pricing tiers overall, five compared to Copper's three, giving teams more granularity as they scale.
- What is the main difference between Bitrix24 and Copper?
- Bitrix24 is an all-in-one platform combining CRM with tasks, projects, chat, video calls, a website builder, and telephony, billed at a flat rate per organization. Copper is a CRM built specifically for Google Workspace users, offering deep integration with Gmail, Google Calendar, and Google Drive to automatically capture contacts and activities.
- Does Copper integrate with Google Workspace better than Bitrix24?
- Copper lists native Google Workspace integration and automatic contact and activity capture from Gmail as core features, which Bitrix24 does not list. Both tools do integrate with Gmail, Google Calendar, and Google Drive, but Copper's design centers specifically around the Google Workspace ecosystem.
- Is Bitrix24 good for teams with complex tech stacks?
- Yes, Bitrix24 is recommended for organizations with complex tech stacks needing broad integration support, listing 10 integrations including Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, and Xero. This makes it a strong fit for teams needing broader software compatibility beyond Google tools.
- Can I try Bitrix24 or Copper for free before paying?
- Bitrix24 offers a free tier that lets you test the platform before committing financially, and it is free for 1 to 2 users with 5 GB of storage. Copper does not offer a free plan, with its cheapest option, Basic, starting at $29 per month.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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