Bitrix24 vs GetSales.io: CRM Platform vs Sales Engagement Platform Comparison
Compare Bitrix24 (CRM platform) and GetSales.io (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Bitrix24 is a CRM platform for managing contacts, deals, and sales pipelines, starting free at $0/mo. GetSales.io is a sales engagement platform for multichannel outreach across email, LinkedIn, and phone, starting at $39/mo. Choose Bitrix24 for pipeline tracking and forecasting, GetSales.io for coordinating outbound sequences, or run both together.
Key takeaways
- Bitrix24's entry plan is free at $0/mo, while GetSales.io's entry plan, called Send, costs $39/mo.
- Bitrix24 offers 5 pricing tiers (Free, Basic, Standard, Professional, Enterprise) compared to GetSales.io's 3 tiers (Send, Enrich, Scale).
- Bitrix24 bills paid plans as a flat rate per organization with a fixed number of included users, rather than per seat.
- GetSales.io's Scale plan at $69/mo includes 2,000 LLM credits and 20 email inboxes per seat for high-volume multichannel outreach.
- Bitrix24 lists integrations such as Gmail, Google Calendar, Office 365, and Mailchimp, while GetSales.io lists HubSpot, Salesforce, Pipedrive, and LinkedIn.
Reviewed and updated September 4, 2026
Bitrix24 vs GetSales.io: CRM Platform vs Sales Engagement Platform Comparison
Bitrix24 (CRM platform) and GetSales.io (sales engagement platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Bitrix24 is a CRM platform for customer relationship management and sales pipeline tracking; GetSales.io is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, and GetSales.io lists multichannel sequences and cold email sequence.
Bitrix24 offers a lower entry point at $0/mo compared to GetSales.io at $39/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Bitrix24 is the one built for it; for coordinating outreach across email, phone, and social channels, that is GetSales.io. Many teams run one of each.
Understanding the Core Difference
Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
GetSales.io is Multichannel outreach and GTM automation platform that combines cold email with LinkedIn in one automated sequence. It adds waterfall email finding and validation, AI enrichment, a shared team unibox and a built-in CRM, with automation exposed through its own API.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Send
Bitrix24 Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 5 GB storage; free for 1-2 users |
| Basic | Contact Sales | includes 5 users; 24 GB storage |
| Standard | Contact Sales | includes 50 users; 100 GB storage |
| Professional | Contact Sales | includes 100 users; 1 TB storage |
| Enterprise | Contact Sales | User-count ladder above the Professional plan |
Source: Bitrix24 Pricing
GetSales.io Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Send | $39/mo | per seat; 10 GetSales Enrich, 10 Email Finder, 10 Email Validate, 10 LLM credits per seat/month | No email inboxes included on this tier |
| Enrich | $49/mo | per seat; AI enrichment plus multichannel outreach | Multichannel Unibox & Sequencer, including 3 email inboxes per seat |
| Scale | $69/mo | per seat; 2,000 LLM credits, 1,000 GetSales Enrich, 500 Email Finder, 500 Email Validate per seat/month | Premium Email Sequencer, including 20 email inboxes per seat for high-volume multichannel outreach |
Source: GetSales.io Pricing
Pricing Analysis
Bitrix24 is more affordable at the entry level ($0/mo vs $39/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking, this price difference matters.
Bitrix24 offers 5 pricing tiers compared to GetSales.io's 3, giving you more granularity as you scale.
Bitrix24 includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- and 2 more listed below
- Multichannel sequences
- Cold email sequence
- Multichannel Unibox & Sequencer
- Premium Email Sequencer
- Team Unibox
- Email Finder
- and 3 more listed below
Bitrix24 Key Features
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
GetSales.io Key Features
- Multichannel sequences
- Cold email sequence
- Multichannel Unibox & Sequencer
- Premium Email Sequencer
- Team Unibox
- Email Finder
- Email Validate
- GetSales Enrich
- GetSales Co-Pilot
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Bitrix24
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Listed only by GetSales.io
- Multichannel sequences
- Cold email sequence
- Multichannel Unibox & Sequencer
- Premium Email Sequencer
- Team Unibox
- Email Finder
- Email Validate
- GetSales Enrich
- GetSales Co-Pilot
Integration Ecosystem
Bitrix24 Integrations
Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
GetSales.io Integrations
GetSales.io connects with: HubSpot, Salesforce, Pipedrive, LinkedIn, Webhooks, API & MCP.
Integrations listed only by Bitrix24: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Integrations listed only by GetSales.io: HubSpot, Salesforce, Pipedrive, LinkedIn, Webhooks, API & MCP.
Use Case Recommendations
Best Fit for Bitrix24
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for GetSales.io
- Budget-conscious teams looking for an affordable sales engagement platform
- Teams that need a wide feature set (9 capabilities listed)
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Feature Comparison Summary
| Feature | Bitrix24 | GetSales.io |
|---|---|---|
| Starting Price | Free | $39/mo |
| Top Tier Price | Contact Sales | $69/mo |
| Total Features Listed | 8 | 9 |
| Integrations | 10 | 6 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Bitrix24 serves the customer relationship management and sales pipeline tracking side of an outbound stack and GetSales.io the multi-channel sales outreach and engagement tracking side. Bitrix24 offers a more accessible entry point, while GetSales.io starts at $39/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Bitrix24 and GetSales.io for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Bitrix24 and GetSales.io?
- Bitrix24 is a CRM platform built for customer relationship management and sales pipeline tracking, listing features like basic CRM, deals, and sales pipelines. GetSales.io is a sales engagement platform built for multi-channel outreach, listing features like multichannel sequences and cold email sequencing. Many teams use both together rather than choosing one over the other.
- Which is cheaper, Bitrix24 or GetSales.io?
- Bitrix24 is cheaper at the entry level, offering a free plan at $0/mo, while GetSales.io's cheapest plan, Send, costs $39/mo per seat. Bitrix24 also offers 5 pricing tiers versus GetSales.io's 3, giving more granularity for teams scaling their budget over time.
- Can I use Bitrix24 and GetSales.io together?
- Yes, the article notes that many teams run one of each because the two platforms solve different core challenges. Bitrix24 handles CRM tasks like organizing contacts and tracking deals, while GetSales.io coordinates outreach across email, phone, and social channels, so they can complement rather than replace each other.
- What integrations does GetSales.io support?
- GetSales.io connects with HubSpot, Salesforce, Pipedrive, LinkedIn, Webhooks, and API & MCP. This differs from Bitrix24's integration list, which includes Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, and Mailchimp.
- Does Bitrix24 charge per user like GetSales.io does?
- No, Bitrix24 bills its paid plans as a flat rate per organization that includes a fixed number of users, rather than charging per seat. GetSales.io, by contrast, prices its Send, Enrich, and Scale plans per seat, with features like email inboxes and credits allocated per seat per month.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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