Bitrix24 vs Kixie: CRM Platform vs Sales Engagement Platform Comparison
Compare Bitrix24 (CRM platform) and Kixie (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Bitrix24 is a CRM platform for managing contacts, deals, and sales pipelines, offering a free entry plan and paid tiers billed per organization rather than per seat. Kixie is a sales engagement platform for multi-channel outreach, using custom pricing across three tiers. Teams needing pipeline tracking choose Bitrix24, teams needing outbound calling and texting choose Kixie, and many run both.
Key takeaways
- Bitrix24 publishes an entry price of $0/mo, while Kixie uses custom, contact-sales pricing across all of its plans.
- Bitrix24 offers 5 pricing tiers compared to Kixie's 3 pricing tiers.
- Bitrix24 lists 8 key features including basic CRM, sales pipelines, and email marketing, while Kixie lists 12 including outbound call and text cadences and conversation intelligence.
- Bitrix24 integrates with 10 listed tools such as Gmail, Google Drive, and Mailchimp, while Kixie integrates with 5 listed tools including HubSpot, Salesforce, and Zapier.
- Bitrix24's paid plans are billed as a flat rate per organization that includes a fixed number of users, rather than per seat.
Reviewed and updated September 4, 2026
Bitrix24 vs Kixie: CRM Platform vs Sales Engagement Platform Comparison
Bitrix24 (CRM platform) and Kixie (sales engagement platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Bitrix24 is a CRM platform for customer relationship management and sales pipeline tracking; Kixie is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, and Kixie lists outbound call & text cadences and bi-directional crm integration.
Bitrix24 publishes an entry price of $0/mo; Kixie uses custom pricing, so the two cannot be compared on list price.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Bitrix24 is the one built for it; for coordinating outreach across email, phone, and social channels, that is Kixie. Many teams run one of each.
Understanding the Core Difference
Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
Kixie is AI-powered sales communications platform combining a multi-line power dialer, business SMS and a contact center with bi-directional CRM integration. Runs automated outbound calling and texting cadences and adds conversation intelligence for call analysis and coaching.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Professional Plan
Bitrix24 Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 5 GB storage; free for 1-2 users |
| Basic | Contact Sales | includes 5 users; 24 GB storage |
| Standard | Contact Sales | includes 50 users; 100 GB storage |
| Professional | Contact Sales | includes 100 users; 1 TB storage |
| Enterprise | Contact Sales | User-count ladder above the Professional plan |
Source: Bitrix24 Pricing
Kixie Pricing (as of September 2026)
| Plan | Price | Emails |
|---|---|---|
| Professional Plan | Contact Sales | Unlimited Minutes for US/Canada calls |
| Single-Line PowerDialer | Contact Sales | Unlimited Minutes for US/Canada calls; 1-line PowerDialer |
| Multi-Line PowerDialer | Contact Sales | Unlimited Minutes for US/Canada calls; PowerDial up to 4 lines |
Source: Kixie Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Bitrix24 offers 5 pricing tiers compared to Kixie's 3, giving you more granularity as you scale.
Bitrix24 includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- and 2 more listed below
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- and 6 more listed below
Bitrix24 Key Features
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Kixie Key Features
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- Live Call Coaching
- IVR Auto-Attendant
- Call Recording
- ConnectionBoost
- Conversation Intelligence
- Developer API
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Bitrix24
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Listed only by Kixie
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- Live Call Coaching
- IVR Auto-Attendant
- Call Recording
- ConnectionBoost
- Conversation Intelligence
- Developer API
Integration Ecosystem
Bitrix24 Integrations
Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Kixie Integrations
Kixie connects with: HubSpot, Salesforce, Zoho, Pipedrive, Zapier.
Integrations listed only by Bitrix24: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Integrations listed only by Kixie: HubSpot, Salesforce, Zoho, Pipedrive, Zapier.
Use Case Recommendations
Best Fit for Bitrix24
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Kixie
- Teams that need a wide feature set (12 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Feature Comparison Summary
| Feature | Bitrix24 | Kixie |
|---|---|---|
| Starting Price | Free | Contact Sales |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 12 |
| Integrations | 10 | 5 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Bitrix24 serves the customer relationship management and sales pipeline tracking side of an outbound stack and Kixie the multi-channel sales outreach and engagement tracking side. Bitrix24 publishes an entry price (a free tier), while Kixie uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Bitrix24 and Kixie for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Bitrix24 and Kixie?
- Bitrix24 is a CRM platform for organizing contacts, tracking deals, and forecasting revenue, while Kixie is a sales engagement platform for coordinating outreach across phone, text, and other channels. Bitrix24 lists basic CRM and sales pipelines as core features, while Kixie lists outbound call and text cadences and bi-directional CRM integration.
- How does Bitrix24 pricing compare to Kixie pricing?
- Bitrix24 publishes a free entry plan and offers 5 pricing tiers, with paid plans billed as a flat rate per organization that includes a fixed number of users. Kixie uses custom, contact-sales pricing across its 3 plans, so the two cannot be compared on list price directly.
- Which integrations does each platform support?
- Bitrix24 connects with 10 listed tools including Gmail, Google Calendar, Google Drive, Office 365, Dropbox, Xero, and Mailchimp. Kixie connects with 5 listed tools including HubSpot, Salesforce, Zoho, Pipedrive, and Zapier, reflecting its focus on CRM-integrated calling rather than productivity apps.
- Should a company use both Bitrix24 and Kixie together?
- Many teams do run both, since Bitrix24 handles CRM and pipeline tracking while Kixie handles multi-channel outbound engagement. Bitrix24 suits budget-conscious teams wanting a free CRM to scale up from, while Kixie suits teams needing dedicated calling, texting, and coaching features layered on top of a CRM.
- Does Bitrix24 have a free plan?
- Yes, Bitrix24 offers a free plan that includes 5 GB of storage and is free for 1 to 2 users. This lets teams test the platform before committing financially, whereas Kixie does not publish a free tier and instead requires contacting sales for all of its plans.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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