Bitrix24 vs Kylas: CRM Platform Comparison
Compare Bitrix24 and Kylas side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Bitrix24 and Kylas both offer free CRM plans starting at $0 per month, but they differ in structure: Bitrix24 bills a flat rate per organization with a fixed user count per tier and connects to 10 listed integrations, while Kylas charges a flat fee for unlimited users, starting at $175 per month for its Elevate tier, and lists 8 integrations.
Key takeaways
- Bitrix24 offers 5 pricing tiers (Free, Basic, Standard, Professional, Enterprise) while Kylas offers 3 tiers (Embark, Elevate, Exceed).
- Kylas's Elevate plan costs $175 per month and includes 100,000 expandable records with unlimited users.
- Bitrix24's free plan includes 5 GB of storage and is free for 1-2 users, while Kylas's free Embark plan includes 10,000 non-expandable records with unlimited users.
- Bitrix24 lists 10 integrations including Gmail, Google Drive, and Xero, while Kylas lists 8 integrations including Aircall and Apollo.io.
- Both platforms list 8 total features each, with Bitrix24 emphasizing tasks and telephony while Kylas emphasizes lead and quotation management.
Reviewed and updated September 5, 2026
Bitrix24 vs Kylas: CRM Platform Comparison
Bitrix24 and Kylas compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.
The Quick Answer
By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, while Kylas lists lead management with customizable lead pipelines and contact management. A capability both offer can appear under different names, so read both feature lists below.
Both start at the same price point ($0/mo), so the decision comes down to features and workflow fit.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
Kylas is Kylas Sales CRM helps growing businesses streamline sales efforts with lead, contact, company and deal management, customizable pipelines and quotations. Paid pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Bitrix24 Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 5 GB storage; free for 1-2 users |
| Basic | Contact Sales | includes 5 users; 24 GB storage |
| Standard | Contact Sales | includes 50 users; 100 GB storage |
| Professional | Contact Sales | includes 100 users; 1 TB storage |
| Enterprise | Contact Sales | User-count ladder above the Professional plan |
Source: Bitrix24 Pricing
Kylas Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Embark | Free | 10,000 Records (Non-expandable); Unlimited Users |
| Elevate | $175/mo | 100,000 Records (Expandable); Unlimited Users |
| Exceed | Contact Sales | Unlimited Users |
Source: Kylas Pricing
Pricing Analysis
Both platforms start at the same $0/mo price point. The decision comes down to which feature set and tier structure works better for your expected usage.
Bitrix24 offers 5 pricing tiers compared to Kylas's 3, giving you more granularity as you scale.
Both platforms offer free tiers, so you can test each one before spending anything.
Features Breakdown
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- and 2 more listed below
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- and 2 more listed below
Bitrix24 Key Features
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Kylas Key Features
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Bitrix24
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Listed only by Kylas
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
Integration Ecosystem
Bitrix24 Integrations
Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Kylas Integrations
Kylas connects with: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Integrations listed only by Bitrix24: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Integrations listed only by Kylas: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Use Case Recommendations
Best Fit for Bitrix24
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Kylas
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Bitrix24 | Kylas |
|---|---|---|
| Starting Price | Free | Free |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 8 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Bitrix24 and Kylas both serve the customer relationship management and sales pipeline tracking market. Bitrix24 offers a more accessible entry point, while Kylas starts at $0/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Bitrix24 and Kylas for current information.
Frequently asked questions.
Frequently asked questions- What's the main pricing difference between Bitrix24 and Kylas?
- Both start free at $0 per month. Bitrix24 has 5 tiers (Free, Basic, Standard, Professional, Enterprise), with paid tiers requiring contacting sales and billed per organization with a fixed user count. Kylas has 3 tiers (Embark, Elevate, Exceed), with Elevate priced at $175 per month for unlimited users and 100,000 expandable records.
- Which CRM has more integrations, Bitrix24 or Kylas?
- Bitrix24 lists 10 integrations, including Gmail, Google Calendar, Google Drive, Office 365, and Xero. Kylas lists 8 integrations, including Aircall, Apollo.io, and Call Hippo. Bitrix24's integration ecosystem is broader, making it a better fit for teams with complex tech stacks.
- Is Bitrix24 or Kylas better for a budget-conscious team?
- Both are suitable for budget-conscious teams since each offers a free plan and flat-rate organizational pricing rather than per-seat charges. Bitrix24's free plan includes 5 GB of storage for 1-2 users, while Kylas's free Embark plan includes 10,000 non-expandable records with unlimited users.
- How do Bitrix24 and Kylas differ in their core approach?
- Bitrix24 is an all-in-one platform combining CRM with tasks, projects, chat, video calls, a website builder, and telephony. Kylas focuses specifically on sales CRM functionality: lead, contact, company, and deal management with customizable pipelines and quotations. Both use flat organizational pricing rather than per-seat fees.
- How many features does each CRM list?
- Both Bitrix24 and Kylas list 8 features each on their respective feature pages. Bitrix24's list includes basic CRM, sales pipelines, sales automation, tasks, chat and video calls, email marketing, telephony integration, and analytics. Kylas's list includes lead, contact, company, and deal management, pipeline management, quotations, a product catalog, and a mobile app.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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