Bitrix24 vs Onpipeline: CRM Platform Comparison

Bitrix24 vs Onpipeline: CRM Platform Comparison

Bitrix24 and Onpipeline are both CRM platforms. Choosing between them depends on your team size, budget, and specific customer relationship management and sales pipeline tracking requirements. Here is what each vendor publishes about pricing, features, and integrations.

The Quick Answer

By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, while Onpipeline lists sales process and pipeline management and quote management and e-signature. A capability both offer can appear under different names, so read both feature lists below.

Bitrix24 offers a lower entry point at $0/mo compared to Onpipeline at $25/mo.

If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.

Understanding the Core Difference

Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.

Onpipeline is Onpipeline is a sales CRM for managing the pipeline, leads and deals, creating quotes, collecting e-signatures, managing recurring revenue and issuing invoices. Every plan includes unlimited teams, contacts, storage, deals and pipelines and the API.

The two platforms take different approaches to solving the same core challenge.

Pricing Comparison

FreeBitrix24 entry plan

Free

$25/moOnpipeline entry plan

Pipeline

Bitrix24 Pricing (as of September 2026)

Source: Bitrix24 Pricing

Onpipeline Pricing (as of September 2026)

Source: Onpipeline Pricing

Pricing Analysis

Bitrix24 is more affordable at the entry level ($0/mo vs $25/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.

Bitrix24 offers 5 pricing tiers compared to Onpipeline's 4, giving you more granularity as you scale.

Bitrix24 includes a free tier, letting you test the platform before committing financially.

Features Breakdown

Bitrix24 lists

• Basic CRM (deals, contacts)
• Sales pipelines
• Sales automation
• Tasks (Kanban, Gantt)
• Chat & video calls
• Email marketing
• and 2 more listed below

Onpipeline lists

• Sales process and pipeline management
• Quote management and e-signature
• Lead management
• Invoices and credit notes
• Subscriptions and recurring revenue
• Customer portal
• and 4 more listed below

Bitrix24 Key Features

• Basic CRM (deals, contacts)
• Sales pipelines
• Sales automation
• Tasks (Kanban, Gantt)
• Chat & video calls
• Email marketing
• Telephony integration
• Analytics & reporting tools

Onpipeline Key Features

• Sales process and pipeline management
• Quote management and e-signature
• Lead management
• Invoices and credit notes
• Subscriptions and recurring revenue
• Customer portal
• Appointment booking
• Web forms
• CRM automation
• Reports and insights

The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

Listed only by Bitrix24

• Basic CRM (deals, contacts)
• Sales pipelines
• Sales automation
• Tasks (Kanban, Gantt)
• Chat & video calls
• Email marketing
• Telephony integration
• Analytics & reporting tools

Listed only by Onpipeline

• Sales process and pipeline management
• Quote management and e-signature
• Lead management
• Invoices and credit notes
• Subscriptions and recurring revenue
• Customer portal
• Appointment booking
• Web forms
• CRM automation
• Reports and insights

Integration Ecosystem

Bitrix24 Integrations

Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.

Onpipeline Integrations

Onpipeline connects with: Google, Microsoft, Mailchimp, Zapier, Aircall, JustCall, CloudTalk, QuickBooks, Calendly, Facebook Lead Ads, Google Ads, WPForms, Ninja Forms, Typeform.

Shared Integrations

Both tools integrate with: Mailchimp.

Integrations listed only by Bitrix24: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero.

Integrations listed only by Onpipeline: Google, Microsoft, Zapier, Aircall, JustCall, CloudTalk, QuickBooks, Calendly, Facebook Lead Ads, Google Ads, WPForms, Ninja Forms, Typeform.

Use Case Recommendations

Best Fit for Bitrix24

• Budget-conscious teams looking for an affordable CRM platform
• Teams that want to start free and scale up as needs grow
• Enterprise buyers who prefer custom pricing and dedicated support

Best Fit for Onpipeline

• Budget-conscious teams looking for an affordable CRM platform
• Teams that need a wide feature set (10 capabilities listed)
• Organizations with complex tech stacks needing broad integration support (14 integrations)
• Enterprise buyers who prefer custom pricing and dedicated support

Feature Comparison Summary

Getting Started Checklist

1. Define your customer relationship management and sales pipeline tracking requirements and monthly budget
2. Estimate your expected contacts and deals to find the right tier
3. List the integrations your team currently relies on
4. Sign up for free trials or demos of both platforms
5. Run a small test with each tool before making a commitment
6. Evaluate the onboarding experience and support quality

Final Thoughts

Bitrix24 and Onpipeline both serve the customer relationship management and sales pipeline tracking market. Bitrix24 offers a more accessible entry point, while Onpipeline starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

Pricing and features verified as of September 2026. Visit Bitrix24 and Onpipeline for current information.