Bitrix24 vs Vtiger: CRM Platform Comparison
Compare Bitrix24 and Vtiger side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Bitrix24 and Vtiger are both all-in-one CRM platforms for sales pipeline tracking, but they differ on pricing structure and feature naming. Bitrix24 starts free and bills a flat rate per organization with a fixed user count, while Vtiger starts at $15/mo with per-seat Standard User and Single App User licence tiers. Choice depends on budget and team size.
Key takeaways
- Bitrix24's entry plan is free, while Vtiger's entry plan, One Growth, costs $15/mo.
- Bitrix24 bills paid plans as a flat rate per organization with a fixed number of users included, rather than per seat.
- Vtiger offers a Standard User tier with full access to every app and a cheaper Single App User tier with write access to one app.
- Bitrix24's Basic plan includes 5 users and 24 GB storage, its Standard plan includes 50 users and 100 GB storage, and its Professional plan includes 100 users and 1 TB storage.
- Both platforms share integrations with Gmail, Office 365, Xero, and Mailchimp, but Vtiger alone integrates with Microsoft Teams, WhatsApp, Zapier, and QuickBooks.
Reviewed and updated September 4, 2026
Bitrix24 vs Vtiger: CRM Platform Comparison
Bitrix24 and Vtiger compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.
The Quick Answer
By each vendor's own wording, Bitrix24 lists basic crm (deals, contacts) and sales pipelines, while Vtiger lists contact, account & lead management and marketing campaigns. A capability both offer can appear under different names, so read both feature lists below.
Bitrix24 offers a lower entry point at $0/mo compared to Vtiger at $15/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Bitrix24 is Bitrix24 is an all-in-one platform to manage a team and run sales, combining CRM, tasks and projects, chat and video calls, a website builder and telephony. Paid plans are billed as a flat rate per organization that includes a fixed number of users rather than per seat.
Vtiger is Vtiger is an all-in-one AI CRM covering sales, marketing, help desk, projects and inventory in one platform. Licences come in a Standard User tier with full access to every app and a cheaper Single App User tier with write access to one app and read-only access to the rest.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
One Growth
Bitrix24 Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 5 GB storage; free for 1-2 users |
| Basic | Contact Sales | includes 5 users; 24 GB storage |
| Standard | Contact Sales | includes 50 users; 100 GB storage |
| Professional | Contact Sales | includes 100 users; 1 TB storage |
| Enterprise | Contact Sales | User-count ladder above the Professional plan |
Source: Bitrix24 Pricing
Vtiger Pricing (as of September 2026)
| Plan | Price |
|---|---|
| One Growth | $15/mo |
| One Professional | $42/mo |
| One Enterprise | $58/mo |
| One AI | $66/mo |
| One Pilot | Free |
Source: Vtiger Pricing
Pricing Analysis
Bitrix24 is more affordable at the entry level ($0/mo vs $15/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Both platforms offer free tiers, so you can test each one before spending anything.
Features Breakdown
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- and 2 more listed below
- Contact, Account & Lead Management
- Marketing Campaigns
- Help Desk & Customer Portal
- Inventory & Invoicing
- Reports & Dashboards
- Advanced Sales Automation
- and 2 more listed below
Bitrix24 Key Features
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Vtiger Key Features
- Contact, Account & Lead Management
- Marketing Campaigns
- Help Desk & Customer Portal
- Inventory & Invoicing
- Reports & Dashboards
- Advanced Sales Automation
- Process Designer
- Multi-Currency Support
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Bitrix24
- Basic CRM (deals, contacts)
- Sales pipelines
- Sales automation
- Tasks (Kanban, Gantt)
- Chat & video calls
- Email marketing
- Telephony integration
- Analytics & reporting tools
Listed only by Vtiger
- Contact, Account & Lead Management
- Marketing Campaigns
- Help Desk & Customer Portal
- Inventory & Invoicing
- Reports & Dashboards
- Advanced Sales Automation
- Process Designer
- Multi-Currency Support
Integration Ecosystem
Bitrix24 Integrations
Bitrix24 connects with: Gmail, Google Calendar, Google Drive, Office 365, MS Outlook, MS Exchange, MS OneDrive, Dropbox, Xero, Mailchimp.
Vtiger Integrations
Vtiger connects with: Gmail, Google Workspace, Microsoft Outlook, Office 365, Microsoft Teams, WhatsApp, Zapier, Mailchimp, QuickBooks, Xero.
Shared Integrations
Both tools integrate with: Gmail, Office 365, Xero, Mailchimp.
Integrations listed only by Bitrix24: Google Calendar, Google Drive, MS Outlook, MS Exchange, MS OneDrive, Dropbox.
Integrations listed only by Vtiger: Google Workspace, Microsoft Outlook, Microsoft Teams, WhatsApp, Zapier, QuickBooks.
Use Case Recommendations
Best Fit for Bitrix24
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Vtiger
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Bitrix24 | Vtiger |
|---|---|---|
| Starting Price | Free | $15/mo |
| Top Tier Price | Contact Sales | Free |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 10 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Bitrix24 and Vtiger both serve the customer relationship management and sales pipeline tracking market. Bitrix24 offers a more accessible entry point, while Vtiger starts at $15/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Bitrix24 and Vtiger for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Bitrix24 or Vtiger?
- Bitrix24 is cheaper at the entry level, offering a free plan compared to Vtiger's One Growth plan at $15/mo. Both platforms do offer free tiers, so teams can test either one before committing to a paid plan.
- How does Bitrix24 pricing work compared to Vtiger?
- Bitrix24 bills paid plans as a flat rate per organization that includes a fixed number of users, rather than charging per seat. Vtiger instead uses per-user licencing, with a Standard User tier for full access and a cheaper Single App User tier that only gives write access to one app.
- What features does Vtiger offer that Bitrix24 doesn't list?
- Vtiger lists Help Desk & Customer Portal, Inventory & Invoicing, Process Designer, and Multi-Currency Support among its features, none of which appear on Bitrix24's own feature list. Bitrix24 in turn lists items like Chat & video calls and Telephony integration that Vtiger does not list.
- Do Bitrix24 and Vtiger integrate with the same tools?
- They share some integrations but not all. Both connect with Gmail, Office 365, Xero, and Mailchimp, while Bitrix24 alone connects with Google Calendar, Google Drive, MS Outlook, MS Exchange, MS OneDrive, and Dropbox, and Vtiger alone connects with Google Workspace, Microsoft Teams, WhatsApp, Zapier, and QuickBooks.
- Which CRM is better for enterprise buyers, Bitrix24 or Vtiger?
- Bitrix24 is positioned as a good fit for enterprise buyers who prefer custom pricing and dedicated support, since its Basic, Standard, Professional, and Enterprise plans are all set through Contact Sales. Vtiger's higher tiers, One Enterprise at $58/mo and One AI at $66/mo, have listed prices instead.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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