Buzz.ai vs EngageBay: Sales Engagement Platform vs CRM Platform Comparison
Compare Buzz.ai (sales engagement platform) and EngageBay (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Buzz.ai is a sales engagement platform built for multi-channel outreach (email, LinkedIn, calls, voicemail drops) starting at $79/mo, while EngageBay is a CRM platform for contact management and pipeline tracking with a free tier and paid plans up to $119.99/mo. Teams needing outreach coordination lean Buzz.ai; teams needing pipeline and contact management lean EngageBay. Many teams run both.
Key takeaways
- Buzz.ai's entry plan, Core, costs $79/mo and includes 500 credits per month with 1 seat.
- EngageBay offers a free tier with 250 contacts and paid plans of $14.99/mo, $64.99/mo, and $119.99/mo.
- EngageBay has 4 pricing tiers compared to Buzz.ai's 3 tiers.
- Buzz.ai and EngageBay share only one listed integration, Zapier, while each has multiple integrations unique to it.
- Buzz.ai lists 10 features on its own page while EngageBay lists 8 features on its own page.
Reviewed and updated September 4, 2026
Buzz.ai vs EngageBay: Sales Engagement Platform vs CRM Platform Comparison
Buzz.ai is a sales engagement platform; EngageBay is a CRM platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: multi-channel sales outreach and engagement tracking on one side, customer relationship management and sales pipeline tracking on the other. This guide lays out what each vendor publishes.
The Quick Answer
Buzz.ai is a sales engagement platform for multi-channel sales outreach and engagement tracking; EngageBay is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Buzz.ai lists multichannel outreach across email, linkedin, calls and voicemail drops and smart campaigns with ai message drafting, and EngageBay lists email marketing and landing page builder.
EngageBay offers a lower entry point at $0/mo compared to Buzz.ai at $79/mo.
If your priority is coordinating outreach across email, phone, and social channels, Buzz.ai is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is EngageBay. Many teams run one of each.
Understanding the Core Difference
Buzz.ai is AI SDR platform that runs multichannel outreach across email, LinkedIn, calls and voicemail drops, sequencing touches by prospect engagement, with built-in data search, enrichment and CRM sync.
EngageBay is EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Core
Free
Buzz.ai Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Core | $79/mo | 500 credits/mo, 1 seat |
| AI Employee | $695/mo | 5,000 credits/mo, 1 seat |
| Enterprise | Contact Sales | 25,000 credits/mo, 5 seats included |
Source: Buzz.ai Pricing
EngageBay Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts |
| Basic | $14.99/mo | 500 Contacts |
| Growth | $64.99/mo | 5000 Contacts |
| Pro | $119.99/mo | 50,000 Contacts |
Source: EngageBay Pricing
Pricing Analysis
EngageBay offers the lower entry point ($0/mo vs $79/mo). Teams watching their budget will appreciate the savings, especially when starting out.
EngageBay offers 4 pricing tiers compared to Buzz.ai's 3, giving you more granularity as you scale.
EngageBay includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Multichannel outreach across email, LinkedIn, calls and voicemail drops
- Smart campaigns with AI message drafting
- Campaign creation from a single prompt
- Phone calling and voicemail drops
- Connection booster and InMail booster
- AI targeting
- and 4 more listed below
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- and 2 more listed below
Buzz.ai Key Features
- Multichannel outreach across email, LinkedIn, calls and voicemail drops
- Smart campaigns with AI message drafting
- Campaign creation from a single prompt
- Phone calling and voicemail drops
- Connection booster and InMail booster
- AI targeting
- Unlimited data enrichment
- Email automation with an AI email service
- Social search across profiles, posts, events and groups
- Residential proxy and link tracking
EngageBay Key Features
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Buzz.ai
- Multichannel outreach across email, LinkedIn, calls and voicemail drops
- Smart campaigns with AI message drafting
- Campaign creation from a single prompt
- Phone calling and voicemail drops
- Connection booster and InMail booster
- AI targeting
- Unlimited data enrichment
- Email automation with an AI email service
- Social search across profiles, posts, events and groups
- Residential proxy and link tracking
Listed only by EngageBay
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Integration Ecosystem
Buzz.ai Integrations
Buzz.ai connects with: Salesforce, HubSpot, Pipedrive, Calendly, Zapier, Webhooks.
EngageBay Integrations
EngageBay connects with: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Shared Integrations
Both tools integrate with: Zapier.
Integrations listed only by Buzz.ai: Salesforce, HubSpot, Pipedrive, Calendly, Webhooks.
Integrations listed only by EngageBay: Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Use Case Recommendations
Best Fit for Buzz.ai
- Teams that need a wide feature set (10 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for EngageBay
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
Feature Comparison Summary
| Feature | Buzz.ai | EngageBay |
|---|---|---|
| Starting Price | $79/mo | Free |
| Top Tier Price | Contact Sales | $119.99/mo |
| Total Features Listed | 10 | 8 |
| Integrations | 6 | 10 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Buzz.ai serves the multi-channel sales outreach and engagement tracking side of an outbound stack and EngageBay the customer relationship management and sales pipeline tracking side. EngageBay offers a more accessible entry point, while Buzz.ai starts at $79/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Buzz.ai and EngageBay for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Buzz.ai and EngageBay?
- Buzz.ai is a sales engagement platform focused on multi-channel outreach across email, LinkedIn, calls, and voicemail drops, while EngageBay is a CRM platform focused on customer relationship management and sales pipeline tracking. They serve different parts of the sales and marketing workflow, and many teams use both together.
- Which platform is cheaper, Buzz.ai or EngageBay?
- EngageBay is cheaper at the entry level, offering a free tier at $0/mo compared to Buzz.ai's Core plan at $79/mo. EngageBay also offers more pricing tiers overall, four compared to Buzz.ai's three, giving more granularity as a team scales.
- Does Buzz.ai integrate with Salesforce or HubSpot?
- Yes, Buzz.ai lists integrations with Salesforce, HubSpot, Pipedrive, Calendly, Zapier, and Webhooks. These integrations are listed only by Buzz.ai and not by EngageBay, based on each vendor's published integration list.
- Does EngageBay have a free plan?
- Yes, EngageBay offers a free tier that includes 250 contacts, which is helpful for evaluating the platform before committing to a paid plan. Its paid plans then scale from $14.99/mo up to $119.99/mo for the Pro tier with 50,000 contacts.
- Should I use Buzz.ai and EngageBay together?
- Many teams do run one of each, since Buzz.ai handles multi-channel sales outreach while EngageBay handles customer relationship management and pipeline tracking. Whether both are needed depends on which part of the workflow, outreach or pipeline management, is the priority for your team.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
Connect on LinkedIn →Explore more.
Ready to scale your outreach?
We build GTM engines that book real meetings. See the receipts.
Related articles.
Kommo vs Luru: CRM Platform vs Sales Engagement Platform Comparison
Compare Kommo (CRM platform) and Luru (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Dripify vs Membrain: Sales Engagement Platform vs CRM Platform Comparison
Compare Dripify (sales engagement platform) and Membrain (CRM platform). See pricing, features, and integrations to decide which one, or both, your stack needs.
AroundDeal vs Leadspicker: Data Enrichment Tool vs Sales Engagement Platform Comparison
Compare AroundDeal (data enrichment tool) and Leadspicker (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
AroundDeal vs Salesflare: Data Enrichment Tool vs CRM Platform Comparison
Compare AroundDeal (data enrichment tool) and Salesflare (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
GetSales.io vs Yet Another Mail Merge: Sales Engagement Platform vs Cold Email Platform Comparison
Compare GetSales.io (sales engagement platform) and Yet Another Mail Merge (cold email platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Gong vs NeverBounce: Sales Engagement Platform vs Data Enrichment Tool Comparison
Gong vs NeverBounce: what Gong's own pages say about enrichment, what NeverBounce's API returns about an address, and how each vendor prices.