Capsule CRM vs Copper: CRM Platform Comparison
Compare Capsule CRM and Copper side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Capsule CRM and Copper are both CRM platforms for managing contacts and sales pipelines, but they differ in focus and pricing. Capsule CRM starts free and emphasizes contact management, multiple sales pipelines, and project boards, while Copper starts at $29 per month and centers on native Google Workspace integration with automatic Gmail contact capture.
Key takeaways
- Capsule CRM's free plan supports 250 contacts and a maximum of 2 users, while its paid tiers require contacting sales.
- Copper's pricing has three tiers: Basic at $29/mo, Professional at $69/mo, and Business at $134/mo.
- Capsule CRM lists 5 pricing tiers compared to Copper's 3 tiers.
- Capsule CRM and Copper share only three listed integrations: Gmail, Mailchimp, and Zapier.
- Copper lists native Google Workspace integration and automatic contact and activity capture from Gmail as core features, features Capsule CRM does not list.
Reviewed and updated September 2, 2026
Capsule CRM vs Copper: CRM Platform Comparison
Capsule CRM and Copper are both CRM platforms. Choosing between them depends on your team size, budget, and specific customer relationship management and sales pipeline tracking requirements. Here is what each vendor publishes about pricing, features, and integrations.
The Quick Answer
By each vendor's own wording, Capsule CRM lists contact management with custom fields and multiple sales pipelines, while Copper lists native google workspace integration and automatic contact and activity capture from gmail. A capability both offer can appear under different names, so read both feature lists below.
Capsule CRM offers a lower entry point at $0/mo compared to Copper at $29/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Capsule CRM is Capsule is a CRM for managing contacts, sales pipelines and client delivery in one place. It pairs contact and opportunity management with kanban-style project boards, workflow automations and AI features for pipeline building and meeting prep.
Copper is A CRM built specifically for Google Workspace users, offering deep integration with Gmail, Google Calendar, and Google Drive. Copper automatically captures and organizes contacts and activities from Google apps, minimizing manual data entry and providing a familiar interface.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Basic
Capsule CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts; maximum 2 users |
| Starter | Contact Sales | 30,000 Contacts |
| Growth | Contact Sales | 60,000 Contacts |
| Advanced | Contact Sales | 120,000 Contacts |
| Ultimate | Contact Sales | - |
Source: Capsule CRM Pricing
Copper Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Basic | $29/mo |
| Professional | $69/mo |
| Business | $134/mo |
Source: Copper Pricing
Pricing Analysis
Capsule CRM is more affordable at the entry level ($0/mo vs $29/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Capsule CRM offers 5 pricing tiers compared to Copper's 3, giving you more granularity as you scale.
Capsule CRM includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- and 2 more listed below
- Native Google Workspace integration
- Automatic contact and activity capture from Gmail
- Visual pipeline management
- Task automation and workflow builder
- Contact enrichment
- Bulk email and email templates
- and 2 more listed below
Capsule CRM Key Features
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
Copper Key Features
- Native Google Workspace integration
- Automatic contact and activity capture from Gmail
- Visual pipeline management
- Task automation and workflow builder
- Contact enrichment
- Bulk email and email templates
- Custom reporting and dashboards
- Project management and collaboration
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Capsule CRM
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
Listed only by Copper
- Native Google Workspace integration
- Automatic contact and activity capture from Gmail
- Visual pipeline management
- Task automation and workflow builder
- Contact enrichment
- Bulk email and email templates
- Custom reporting and dashboards
- Project management and collaboration
Integration Ecosystem
Capsule CRM Integrations
Capsule CRM connects with: Gmail, Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Zapier, Make, Transpond.
Copper Integrations
Copper connects with: Google Workspace, Gmail, Google Calendar, Google Drive, Slack, Zapier, Mailchimp, Zendesk.
Shared Integrations
Both tools integrate with: Gmail, Mailchimp, Zapier.
Integrations listed only by Capsule CRM: Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Make, Transpond.
Integrations listed only by Copper: Google Workspace, Google Calendar, Google Drive, Slack, Zendesk.
Use Case Recommendations
Best Fit for Capsule CRM
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Copper
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | Capsule CRM | Copper |
|---|---|---|
| Starting Price | Free | $29/mo |
| Top Tier Price | Contact Sales | $134/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 8 |
| Founded | N/A | 2013 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Capsule CRM and Copper both serve the customer relationship management and sales pipeline tracking market. Capsule CRM offers a more accessible entry point, while Copper starts at $29/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Capsule CRM and Copper for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Capsule CRM or Copper?
- Capsule CRM is cheaper at the entry level, offering a free plan compared to Copper's $29/mo Basic plan. Capsule CRM's free tier supports 250 contacts and up to 2 users, letting teams test the platform before paying, while Copper requires payment starting at its Basic plan.
- What integrations does Copper offer that Capsule CRM doesn't?
- Copper lists integrations with Google Workspace, Google Calendar, Google Drive, Slack, and Zendesk that are not listed by Capsule CRM. Capsule CRM instead lists integrations such as Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Make, and Transpond that Copper does not list.
- Does Capsule CRM have a free plan?
- Yes, Capsule CRM offers a free plan that supports 250 contacts and a maximum of 2 users. This lets budget-conscious teams or those just starting out test the platform before committing financially, unlike Copper, which starts at $29/mo for its Basic plan.
- What features does Copper focus on compared to Capsule CRM?
- Copper focuses on native Google Workspace integration and automatic contact and activity capture from Gmail, minimizing manual data entry for Google-based teams. Capsule CRM instead focuses on contact management with custom fields, multiple sales pipelines, and project management with kanban-style boards.
- How many pricing tiers do Capsule CRM and Copper each offer?
- Capsule CRM offers 5 pricing tiers: Free, Starter, Growth, Advanced, and Ultimate, with all paid tiers requiring contact with sales. Copper offers 3 pricing tiers: Basic at $29/mo, Professional at $69/mo, and Business at $134/mo.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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