Capsule CRM vs Salesgear: CRM Platform vs Sales Engagement Platform Comparison
Compare Capsule CRM (CRM platform) and Salesgear (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Capsule CRM is a CRM platform for contact management, sales pipelines, and client delivery, while Salesgear is a sales engagement platform for multi-channel outreach across email, LinkedIn, and calls. Both start free at $0/mo. Choose Capsule CRM for pipeline and contact tracking, Salesgear for outbound sequencing, and many teams run both together.
Key takeaways
- Capsule CRM offers 5 pricing tiers (Free, Starter, Growth, Advanced, Ultimate) while Salesgear offers 4 (Free, Basic, Pro, Custom).
- Capsule CRM's Free plan supports 250 contacts and a maximum of 2 users, while its Starter, Growth, and Advanced tiers scale to 30,000, 60,000, and 120,000 contacts respectively.
- Salesgear's Basic plan costs $49/mo with 500 email credits per month, and its Pro plan costs $99/mo with 2,000 email credits per month.
- Capsule CRM lists 10 integrations including Gmail, Mailchimp, Xero, QuickBooks Online, and Zapier, while Salesgear lists 8 including Salesforce, HubSpot, Pipedrive, and Zoho.
- Gmail and Zapier are the only integrations shared between Capsule CRM and Salesgear based on each vendor's published list.
Reviewed and updated September 2, 2026
Capsule CRM vs Salesgear: CRM Platform vs Sales Engagement Platform Comparison
Capsule CRM is a CRM platform; Salesgear is a sales engagement platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, multi-channel sales outreach and engagement tracking on the other. This guide lays out what each vendor publishes.
The Quick Answer
Capsule CRM is a CRM platform for customer relationship management and sales pipeline tracking; Salesgear is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Capsule CRM lists contact management with custom fields and multiple sales pipelines, and Salesgear lists multi-channel outreach across email, linkedin and calls and sequencer.
Both start at the same price point ($0/mo), so the decision comes down to features and workflow fit.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Capsule CRM is the one built for it; for coordinating outreach across email, phone, and social channels, that is Salesgear. Many teams run one of each.
Understanding the Core Difference
Capsule CRM is Capsule is a CRM for managing contacts, sales pipelines and client delivery in one place. It pairs contact and opportunity management with kanban-style project boards, workflow automations and AI features for pipeline building and meeting prep.
Salesgear is Outbound sales platform that pairs a B2B contact database and per-prospect deep research with multi-channel engagement across email, LinkedIn and calls, plus sequencing, a dialer and CRM sync.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Capsule CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts; maximum 2 users |
| Starter | Contact Sales | 30,000 Contacts |
| Growth | Contact Sales | 60,000 Contacts |
| Advanced | Contact Sales | 120,000 Contacts |
| Ultimate | Contact Sales | - |
Source: Capsule CRM Pricing
Salesgear Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free (Outreach) | Free | 100 email credits per month |
| Basic (Outreach) | $49/mo | 500 email credits per month |
| Pro (Outreach) | $99/mo | 2,000 email credits per month |
| Custom (Outreach) | Contact Sales | 10,000 email credits per month |
Source: Salesgear Pricing
Pricing Analysis
Both platforms start at the same $0/mo price point. The decision comes down to which feature set and tier structure works better for your expected usage.
Capsule CRM offers 5 pricing tiers compared to Salesgear's 4, giving you more granularity as you scale.
Both platforms offer free tiers, so you can test each one before spending anything.
Features Breakdown
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- and 2 more listed below
- Multi-channel outreach across email, LinkedIn and calls
- Sequencer
- B2B contact database
- Deep research across 100+ sources per account
- AI writing assistant
- Sales dialer
- and 4 more listed below
Capsule CRM Key Features
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
Salesgear Key Features
- Multi-channel outreach across email, LinkedIn and calls
- Sequencer
- B2B contact database
- Deep research across 100+ sources per account
- AI writing assistant
- Sales dialer
- Meeting scheduler
- Website visitor tracker
- Email warming and domain health center
- Reports and analytics
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Capsule CRM
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
Listed only by Salesgear
- Multi-channel outreach across email, LinkedIn and calls
- Sequencer
- B2B contact database
- Deep research across 100+ sources per account
- AI writing assistant
- Sales dialer
- Meeting scheduler
- Website visitor tracker
- Email warming and domain health center
- Reports and analytics
Integration Ecosystem
Capsule CRM Integrations
Capsule CRM connects with: Gmail, Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Zapier, Make, Transpond.
Salesgear Integrations
Salesgear connects with: Salesforce, HubSpot, Pipedrive, Zoho, Zapier, Gmail, Office 365, SMTP.
Shared Integrations
Both tools integrate with: Gmail, Zapier.
Integrations listed only by Capsule CRM: Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Make, Transpond.
Integrations listed only by Salesgear: Salesforce, HubSpot, Pipedrive, Zoho, Office 365, SMTP.
Use Case Recommendations
Best Fit for Capsule CRM
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Salesgear
- Budget-conscious teams looking for an affordable sales engagement platform
- Teams that need a wide feature set (10 capabilities listed)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Capsule CRM | Salesgear |
|---|---|---|
| Starting Price | Free | Free |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 10 |
| Integrations | 10 | 8 |
| Founded | N/A | 2020 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Capsule CRM serves the customer relationship management and sales pipeline tracking side of an outbound stack and Salesgear the multi-channel sales outreach and engagement tracking side. Capsule CRM offers a more accessible entry point, while Salesgear starts at $0/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Capsule CRM and Salesgear for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Capsule CRM and Salesgear?
- Capsule CRM is a CRM platform focused on contact management, sales pipelines, and client delivery, while Salesgear is a sales engagement platform focused on multi-channel outreach across email, LinkedIn, and calls. Capsule CRM lists features like custom sales milestones and workflow automations, while Salesgear lists a sequencer, dialer, and B2B contact database.
- Which one is cheaper, Capsule CRM or Salesgear?
- Both platforms start at the same $0/mo price point with a free tier. Beyond that, Capsule CRM's paid tiers (Starter, Growth, Advanced, Ultimate) require contacting sales, while Salesgear publishes fixed prices of $49/mo for Basic and $99/mo for Pro before its Custom tier also requires contacting sales.
- Do Capsule CRM and Salesgear integrate with each other?
- The article does not list Capsule CRM and Salesgear as integrating directly with each other. Both tools do share Gmail and Zapier as common integrations, so a Zapier connection could potentially be used to link them indirectly.
- Should I use both Capsule CRM and Salesgear together?
- The article notes that many teams run one of each, since Capsule CRM handles customer relationship management and pipeline tracking while Salesgear handles multi-channel sales outreach and engagement tracking. Which combination is right depends on whether your priority is organizing contacts and deals or coordinating outreach across channels.
- What integrations does Salesgear support that Capsule CRM does not?
- Salesgear lists Salesforce, HubSpot, Pipedrive, Zoho, Office 365, and SMTP as integrations that are not listed by Capsule CRM. Capsule CRM, in turn, lists Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Make, and Transpond as integrations not listed by Salesgear.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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