Capsule CRM vs Salesmate: CRM Platform Comparison
Compare Capsule CRM and Salesmate side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
Capsule CRM starts free with 250 contacts and lists contact management with custom fields, multiple sales pipelines, and AI pipeline generation, while Salesmate starts at $23 per month and lists contact and company management, deal pipeline management, sequences, and smart flow automation. Capsule CRM suits budget conscious teams, while Salesmate suits mid market and enterprise teams needing built in calling and texting.
Key takeaways
- Capsule CRM's Free plan supports 250 contacts and a maximum of 2 users, while its other four tiers require contacting sales for pricing.
- Salesmate's Basic plan costs $23 per month with 5K credits per user per month, and its Business plan costs $63 per month with 15K credits per user per month.
- Capsule CRM offers 5 pricing tiers compared to Salesmate's 4 tiers.
- Both platforms integrate with Xero, QuickBooks Online, and Zapier, but only Salesmate lists Slack, Dialpad, BigCommerce, Squarespace, WordPress, and Zoom as integrations.
- Capsule CRM lists Project Management with kanban style project boards and an AI Pipeline Generator, features not listed by Salesmate.
Reviewed and updated September 2, 2026
Capsule CRM vs Salesmate: CRM Platform Comparison
Sales teams evaluating customer relationship management and sales pipeline tracking tools often narrow their shortlist to Capsule CRM and Salesmate. Both target the same job, but they cater to different workflows and budgets. This comparison covers pricing, features, and integrations so you can pick the right fit.
The Quick Answer
By each vendor's own wording, Capsule CRM lists contact management with custom fields and multiple sales pipelines, while Salesmate lists contact, company management and deal pipeline management. A capability both offer can appear under different names, so read both feature lists below.
Capsule CRM offers a lower entry point at $0/mo compared to Salesmate at $23/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Capsule CRM is Capsule is a CRM for managing contacts, sales pipelines and client delivery in one place. It pairs contact and opportunity management with kanban-style project boards, workflow automations and AI features for pipeline building and meeting prep.
Salesmate is Salesmate helps mid-market and enterprise teams unify customer operations on one AI-powered platform with CRM, marketing automation, customer support, communication, workflows and AI. It includes built-in calling and texting alongside deal pipelines, sequences and smart flow automation.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Basic
Capsule CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts; maximum 2 users |
| Starter | Contact Sales | 30,000 Contacts |
| Growth | Contact Sales | 60,000 Contacts |
| Advanced | Contact Sales | 120,000 Contacts |
| Ultimate | Contact Sales | - |
Source: Capsule CRM Pricing
Salesmate Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Basic | $23/mo | 5K Credits / User / Month |
| Pro | $39/mo | 10K Credits / User / Month |
| Business | $63/mo | 15K Credits / User / Month |
| Enterprise | Contact Sales | - |
Source: Salesmate Pricing
Pricing Analysis
Capsule CRM is more affordable at the entry level ($0/mo vs $23/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
Capsule CRM offers 5 pricing tiers compared to Salesmate's 4, giving you more granularity as you scale.
Capsule CRM includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- and 2 more listed below
- Contact, company management
- Deal pipeline management
- Full email sync
- Meeting scheduler
- Sequences
- Sales and marketing automation (Smart flows)
- and 2 more listed below
Capsule CRM Key Features
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
Salesmate Key Features
- Contact, company management
- Deal pipeline management
- Full email sync
- Meeting scheduler
- Sequences
- Sales and marketing automation (Smart flows)
- Power dialer
- Custom dashboard and reports with goals
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Capsule CRM
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
Listed only by Salesmate
- Contact, company management
- Deal pipeline management
- Full email sync
- Meeting scheduler
- Sequences
- Sales and marketing automation (Smart flows)
- Power dialer
- Custom dashboard and reports with goals
Integration Ecosystem
Capsule CRM Integrations
Capsule CRM connects with: Gmail, Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Zapier, Make, Transpond.
Salesmate Integrations
Salesmate connects with: Slack, Dialpad, BigCommerce, Squarespace, Xero, QuickBooks Online, WordPress, Zapier, Zoom.
Shared Integrations
Both tools integrate with: Xero, QuickBooks Online, Zapier.
Integrations listed only by Capsule CRM: Gmail, Mailchimp, FreeAgent, FreshBooks, Sage Accounting, Make, Transpond.
Integrations listed only by Salesmate: Slack, Dialpad, BigCommerce, Squarespace, WordPress, Zoom.
Use Case Recommendations
Best Fit for Capsule CRM
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Salesmate
- Budget-conscious teams looking for an affordable CRM platform
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | Capsule CRM | Salesmate |
|---|---|---|
| Starting Price | Free | $23/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 9 |
| Founded | N/A | 2016 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Capsule CRM and Salesmate both serve the customer relationship management and sales pipeline tracking market. Capsule CRM offers a more accessible entry point, while Salesmate starts at $23/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Capsule CRM and Salesmate for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, Capsule CRM or Salesmate?
- Capsule CRM is cheaper at the entry level, offering a Free plan at $0 per month with 250 contacts and up to 2 users. Salesmate's cheapest plan, Basic, costs $23 per month with 5K credits per user per month. Capsule CRM also offers a free tier that lets teams test the platform before paying.
- What integrations does Capsule CRM support that Salesmate doesn't?
- Capsule CRM lists integrations with Gmail, Mailchimp, FreeAgent, FreshBooks, Sage Accounting, Make, and Transpond, none of which appear on Salesmate's integration list. Both platforms share Xero, QuickBooks Online, and Zapier as common integrations.
- What integrations does Salesmate support that Capsule CRM doesn't?
- Salesmate lists integrations with Slack, Dialpad, BigCommerce, Squarespace, WordPress, and Zoom, which are not listed on Capsule CRM's integration page. Capsule CRM and Salesmate both integrate with Xero, QuickBooks Online, and Zapier.
- Which CRM is better for enterprise teams, Capsule CRM or Salesmate?
- Salesmate is built for mid market and enterprise teams, unifying CRM, marketing automation, customer support, communication, workflows, and AI on one platform with built in calling and texting. Capsule CRM also serves enterprise buyers who prefer custom pricing and dedicated support, but its core design emphasizes contact management, pipelines, and client delivery.
- What features does Salesmate offer that Capsule CRM doesn't list?
- Salesmate lists full email sync, a meeting scheduler, sequences, sales and marketing automation through smart flows, a power dialer, and custom dashboards and reports with goals. These features are not listed on Capsule CRM's own feature page, though similar capabilities may exist under different names.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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