Capsule CRM vs Zeliq: CRM Platform vs Sales Engagement Platform Comparison
Compare Capsule CRM (CRM platform) and Zeliq (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Capsule CRM is a CRM platform built for contact management, sales pipeline tracking, and client delivery, while Zeliq is a sales engagement platform built for multichannel outreach across email, calls, and social. Both start free at $0/mo. Teams needing pipeline and revenue tracking should choose Capsule CRM; teams needing outreach coordination should choose Zeliq, and many run both together.
Key takeaways
- Capsule CRM and Zeliq both offer free plans starting at $0/mo.
- Capsule CRM has 5 pricing tiers (Free, Starter, Growth, Advanced, Ultimate) compared to Zeliq's 3 tiers (Basic, Starter, Custom).
- Zeliq's Starter plan costs $59/mo and includes 750 credits per month with 75 phone numbers or 750 emails.
- Capsule CRM's free plan supports 250 contacts and a maximum of 2 users, while Zeliq's free Basic plan allows importing up to 100 leads per month.
- Gmail is the only integration listed by both Capsule CRM and Zeliq, with Capsule CRM also connecting to Mailchimp, Xero, and QuickBooks Online, and Zeliq connecting to HubSpot, Salesforce, and Pipedrive.
Reviewed and updated September 2, 2026
Capsule CRM vs Zeliq: CRM Platform vs Sales Engagement Platform Comparison
Sales teams building an outbound stack often weigh Capsule CRM, a CRM platform for customer relationship management and sales pipeline tracking, against Zeliq, a sales engagement platform for multi-channel sales outreach and engagement tracking. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
Capsule CRM is a CRM platform for customer relationship management and sales pipeline tracking; Zeliq is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Capsule CRM lists contact management with custom fields and multiple sales pipelines, and Zeliq lists multichannel sequences across email, call and social and lead search with basic and advanced filters.
Both start at the same price point ($0/mo), so the decision comes down to features and workflow fit.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Capsule CRM is the one built for it; for coordinating outreach across email, phone, and social channels, that is Zeliq. Many teams run one of each.
Understanding the Core Difference
Capsule CRM is Capsule is a CRM for managing contacts, sales pipelines and client delivery in one place. It pairs contact and opportunity management with kanban-style project boards, workflow automations and AI features for pipeline building and meeting prep.
Zeliq is Sales prospecting and engagement platform that combines a lead search and waterfall enrichment hub with multichannel sequences across email, calls and social, plus a connected dialer and CRM sync.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Capsule CRM Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts; maximum 2 users |
| Starter | Contact Sales | 30,000 Contacts |
| Growth | Contact Sales | 60,000 Contacts |
| Advanced | Contact Sales | 120,000 Contacts |
| Ultimate | Contact Sales | - |
Source: Capsule CRM Pricing
Zeliq Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Basic | Free | Import up to 100 leads per month | Run 2 active sequences (emails only) |
| Starter | $59/mo | 750 credits / month | 75 phone numbers or 750 emails |
| Custom | Contact Sales | Starts as from 24k credits/user/year | - |
Source: Zeliq Pricing
Pricing Analysis
Both platforms start at the same $0/mo price point. The decision comes down to which feature set and tier structure works better for your expected usage.
Capsule CRM offers 5 pricing tiers compared to Zeliq's 3, giving you more granularity as you scale.
Both platforms offer free tiers, so you can test each one before spending anything.
Features Breakdown
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- and 2 more listed below
- Multichannel sequences across email, call and social
- Lead search with basic and advanced filters
- Enrichment Hub with waterfall enrichment
- Chrome extension for enrichment
- Lead engagement scoring
- Dialer connection for calling from the platform
- and 4 more listed below
Capsule CRM Key Features
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
Zeliq Key Features
- Multichannel sequences across email, call and social
- Lead search with basic and advanced filters
- Enrichment Hub with waterfall enrichment
- Chrome extension for enrichment
- Lead engagement scoring
- Dialer connection for calling from the platform
- Social automation
- SDR and manager cockpits for reporting
- Two-way CRM integration to pull and push records
- Enrichment API
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Capsule CRM
- Contact management with custom fields
- Multiple Sales Pipelines
- Custom Sales Milestones
- Workflow Automations
- Advanced Sales Reporting
- Reporting Dashboards
- Project Management with kanban-style project boards
- AI Pipeline Generator
Listed only by Zeliq
- Multichannel sequences across email, call and social
- Lead search with basic and advanced filters
- Enrichment Hub with waterfall enrichment
- Chrome extension for enrichment
- Lead engagement scoring
- Dialer connection for calling from the platform
- Social automation
- SDR and manager cockpits for reporting
- Two-way CRM integration to pull and push records
- Enrichment API
Integration Ecosystem
Capsule CRM Integrations
Capsule CRM connects with: Gmail, Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Zapier, Make, Transpond.
Zeliq Integrations
Zeliq connects with: HubSpot, Salesforce, Pipedrive, Aircall, Ringover, Gmail, Microsoft, API.
Shared Integrations
Both tools integrate with: Gmail.
Integrations listed only by Capsule CRM: Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Zapier, Make, Transpond.
Integrations listed only by Zeliq: HubSpot, Salesforce, Pipedrive, Aircall, Ringover, Microsoft, API.
Use Case Recommendations
Best Fit for Capsule CRM
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Zeliq
- Budget-conscious teams looking for an affordable sales engagement platform
- Teams that need a wide feature set (10 capabilities listed)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Capsule CRM | Zeliq |
|---|---|---|
| Starting Price | Free | Free |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 8 | 10 |
| Integrations | 10 | 8 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Capsule CRM serves the customer relationship management and sales pipeline tracking side of an outbound stack and Zeliq the multi-channel sales outreach and engagement tracking side. Capsule CRM offers a more accessible entry point, while Zeliq starts at $0/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Capsule CRM and Zeliq for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Capsule CRM and Zeliq?
- Capsule CRM is a CRM platform focused on contact management, sales pipeline tracking, and client delivery, while Zeliq is a sales engagement platform focused on multichannel outreach across email, calls, and social. They cover different parts of the sales workflow rather than competing directly, so many teams use both.
- How much does Capsule CRM cost compared to Zeliq?
- Both platforms offer a free tier starting at $0/mo. Capsule CRM's free plan covers 250 contacts and up to 2 users, while its paid tiers (Starter, Growth, Advanced, Ultimate) require contacting sales. Zeliq's Starter plan costs $59/mo with 750 credits per month, and its Custom tier also requires contacting sales.
- Which tool is better for sales pipeline tracking, Capsule CRM or Zeliq?
- Capsule CRM is the better fit for sales pipeline tracking. It lists multiple sales pipelines, custom sales milestones, workflow automations, advanced sales reporting, and reporting dashboards, along with kanban-style project boards and an AI pipeline generator that Zeliq does not list.
- Does Zeliq offer multichannel outreach features?
- Yes, Zeliq lists multichannel sequences across email, call, and social as a core feature. It also includes lead search with basic and advanced filters, an enrichment hub with waterfall enrichment, a Chrome extension, lead engagement scoring, and a connected dialer for calling directly from the platform.
- Do Capsule CRM and Zeliq integrate with the same tools?
- They share only one listed integration: Gmail. Capsule CRM additionally connects with Mailchimp, Xero, QuickBooks Online, FreeAgent, FreshBooks, Sage Accounting, Zapier, Make, and Transpond, while Zeliq connects with HubSpot, Salesforce, Pipedrive, Aircall, Ringover, Microsoft, and its own API.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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