Closely vs Kommo: Sales Engagement Platform vs CRM Platform Comparison
Compare Closely (sales engagement platform) and Kommo (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Closely is a sales engagement platform built for multichannel outreach across LinkedIn and email, with a conditional sequence builder and unified inbox, starting at $49/mo. Kommo is a CRM platform for pipeline tracking and messenger-based sales across channels like WhatsApp and Instagram, starting at $25/mo. Many teams run both together rather than choosing one over the other.
Key takeaways
- Closely's Starter plan costs $49/mo and includes 1 LinkedIn account with unlimited email accounts.
- Kommo's Base plan costs $25/mo and includes 2,500 leads per user plus 750 AI credits per user per month.
- Closely lists features such as multichannel campaigns across LinkedIn and email, a conditional sequence builder, and LinkedIn account warmup.
- Kommo lists features such as sales pipelines, a unified inbox, AI reply suggestions, and dynamic segments with audience sync to ad platforms.
- Gmail is the integration listed by both Closely and Kommo, while Closely also connects with Salesforce, Pipedrive, and HubSpot, and Kommo connects with WhatsApp Business, Instagram, and Zapier among others.
Reviewed and updated September 4, 2026
Closely vs Kommo: Sales Engagement Platform vs CRM Platform Comparison
Closely (sales engagement platform) and Kommo (CRM platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Closely is a sales engagement platform for multi-channel sales outreach and engagement tracking; Kommo is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Closely lists multichannel campaigns across linkedin and email and conditional sequence builder, and Kommo lists sales pipelines and unified inbox.
Kommo offers a lower entry point at $25/mo compared to Closely at $49/mo.
If your priority is coordinating outreach across email, phone, and social channels, Closely is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Kommo. Many teams run one of each.
Understanding the Core Difference
Closely is Outbound platform that runs automated campaigns across LinkedIn and email from a shared sender, with a conditional sequence builder, unified inbox, contact enrichment and AI personalization agents.
Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Starter
Base
Closely Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Starter | $49/mo | 1 LinkedIn account, unlimited email accounts |
| Growth | $127/mo | 3 LinkedIn accounts, unlimited email accounts, 3,000 bonus credits/mo |
| Essential | $205/mo | 5 LinkedIn accounts, unlimited email accounts, 5,000 bonus credits/mo |
| Custom | Contact Sales | Unlimited seats, custom LinkedIn accounts and credits |
Source: Closely Pricing
Kommo Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Base | $25/mo | 2,500 leads per user; 750 AI credits per user/month |
| Advanced | $35/mo | 5,000 leads per user; 1,250 AI credits per user/month |
| Pro | $45/mo | 10,000 leads per user; 2,250 AI credits per user/month |
| Enterprise | Contact Sales | - |
Source: Kommo Pricing
Pricing Analysis
Kommo offers the lower entry point ($25/mo vs $49/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Features Breakdown
- Multichannel campaigns across LinkedIn and email
- Conditional sequence builder
- Smart Inbox unifying LinkedIn and email replies
- LinkedIn account warmup
- Dedicated residential IP for each LinkedIn account
- OAuth Gmail and Outlook connection plus custom SMTP
- and 4 more listed below
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- and 5 more listed below
Closely Key Features
- Multichannel campaigns across LinkedIn and email
- Conditional sequence builder
- Smart Inbox unifying LinkedIn and email replies
- LinkedIn account warmup
- Dedicated residential IP for each LinkedIn account
- OAuth Gmail and Outlook connection plus custom SMTP
- Email finder with a multi-step fallback process
- Phone number finder
- AI lead scoring and personalization agents
- Export from Sales Navigator, LinkedIn posts and events
Kommo Key Features
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Closely
- Multichannel campaigns across LinkedIn and email
- Conditional sequence builder
- Smart Inbox unifying LinkedIn and email replies
- LinkedIn account warmup
- Dedicated residential IP for each LinkedIn account
- OAuth Gmail and Outlook connection plus custom SMTP
- Email finder with a multi-step fallback process
- Phone number finder
- AI lead scoring and personalization agents
- Export from Sales Navigator, LinkedIn posts and events
Listed only by Kommo
- Sales pipelines
- Unified inbox
- Dashboard
- Calendar
- AI reply suggestions
- AI task suggestions
- AI summaries
- AI writing assistance
- Booking page and scheduling link
- Dynamic segments and audience sync to ad platforms
- Sales and marketing analytics
Integration Ecosystem
Closely Integrations
Closely connects with: Salesforce, Pipedrive, HubSpot, GoHighLevel, Gmail, Microsoft Outlook, SMTP, Webhooks.
Kommo Integrations
Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.
Shared Integrations
Both tools integrate with: Gmail.
Integrations listed only by Closely: Salesforce, Pipedrive, HubSpot, GoHighLevel, Microsoft Outlook, SMTP, Webhooks.
Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Google Calendar, Google Sheets.
Use Case Recommendations
Best Fit for Closely
- Budget-conscious teams looking for an affordable sales engagement platform
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for Kommo
- Budget-conscious teams looking for an affordable CRM platform
- Teams that need a wide feature set (11 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (26 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Closely | Kommo |
|---|---|---|
| Starting Price | $49/mo | $25/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 10 | 11 |
| Integrations | 8 | 26 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Closely serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Kommo the customer relationship management and sales pipeline tracking side. Kommo offers a more accessible entry point at $25/mo, while Closely starts at $49/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Closely and Kommo for current information.
Frequently asked questions.
Frequently asked questions- What's the main difference between Closely and Kommo?
- Closely is a sales engagement platform focused on running multichannel outreach campaigns across LinkedIn and email, while Kommo is a CRM platform focused on organizing contacts, tracking deals, and managing sales pipelines. Closely lists a conditional sequence builder and smart inbox, while Kommo lists sales pipelines and a unified inbox across messenger channels.
- Which is cheaper, Closely or Kommo?
- Kommo has the lower entry price at $25/mo for its Base plan, compared to Closely's Starter plan at $49/mo. Kommo's Base plan includes 2,500 leads per user and 750 AI credits per user per month, while Closely's Starter plan includes 1 LinkedIn account and unlimited email accounts.
- Do Closely and Kommo integrate with the same tools?
- They share Gmail as a listed integration, but otherwise their ecosystems differ. Closely also connects with Salesforce, Pipedrive, HubSpot, GoHighLevel, Microsoft Outlook, SMTP, and webhooks, while Kommo connects with a wider messenger and marketing stack including WhatsApp Business, Instagram, TikTok, Zapier, Calendly, Mailchimp, Shopify, and Slack.
- Should I use Closely or Kommo for outreach?
- Closely is the platform built for coordinating outreach across email, phone, and social channels, with features like multichannel LinkedIn and email campaigns and a conditional sequence builder. Kommo is built for organizing contacts and tracking deals rather than running outbound campaigns, so it is better suited to pipeline and CRM tasks.
- Can you use Closely and Kommo together?
- Yes, the article notes that many teams run one of each since they serve different core functions. Closely handles multichannel outreach and engagement tracking, while Kommo handles customer relationship management and sales pipeline tracking, so pairing them lets a team cover both outbound activity and deal management.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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