Tool Comparisons

    Closely vs Kylas: Sales Engagement Platform vs CRM Platform Comparison

    Compare Closely (sales engagement platform) and Kylas (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    Editorial illustration for Closely vs Kylas
    August 31, 2026Updated September 5, 20266 min read
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    The short answer

    Closely is a sales engagement platform for multichannel LinkedIn and email outreach starting at $49/mo, while Kylas is a CRM platform for lead, contact, and deal management with a free entry tier and paid plans from $175/mo for unlimited users. Teams needing outreach coordination fit Closely, teams needing pipeline and deal tracking fit Kylas, and many run both.

    Key takeaways

    • Closely's entry plan, Starter, costs $49/mo and includes 1 LinkedIn account with unlimited email accounts.
    • Kylas offers a free entry plan called Embark with 10,000 non-expandable records and unlimited users.
    • Kylas's paid Elevate plan costs $175/mo and includes 100,000 expandable records with unlimited users.
    • Closely publishes 4 pricing tiers while Kylas publishes 3 pricing tiers.
    • Closely integrates with Salesforce, Pipedrive, HubSpot, GoHighLevel, Gmail, Microsoft Outlook, SMTP, and Webhooks, while Kylas integrates with tools like Aircall, Apollo.io, Call Hippo, and CallerDesk.

    Reviewed and updated September 5, 2026

    Closely vs Kylas: Sales Engagement Platform vs CRM Platform Comparison

    Closely is a sales engagement platform; Kylas is a CRM platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: multi-channel sales outreach and engagement tracking on one side, customer relationship management and sales pipeline tracking on the other. This guide lays out what each vendor publishes.

    The Quick Answer

    Closely is a sales engagement platform for multi-channel sales outreach and engagement tracking; Kylas is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Closely lists multichannel campaigns across linkedin and email and conditional sequence builder, and Kylas lists lead management with customizable lead pipelines and contact management.

    Kylas offers a lower entry point at $0/mo compared to Closely at $49/mo.

    If your priority is coordinating outreach across email, phone, and social channels, Closely is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Kylas. Many teams run one of each.

    Understanding the Core Difference

    Closely is Outbound platform that runs automated campaigns across LinkedIn and email from a shared sender, with a conditional sequence builder, unified inbox, contact enrichment and AI personalization agents.

    Kylas is Kylas Sales CRM helps growing businesses streamline sales efforts with lead, contact, company and deal management, customizable pipelines and quotations. Paid pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    Pricing table: Pricing Comparison (Closely, Kylas, Starter, Embark)

    $49/moClosely entry plan

    Starter

    FreeKylas entry plan

    Embark

    Entry pricing for Closely and Kylas, as published on each vendor's own pricing page.

    Closely Pricing (as of September 2026)

    PlanPriceContacts
    Starter$49/mo1 LinkedIn account, unlimited email accounts
    Growth$127/mo3 LinkedIn accounts, unlimited email accounts, 3,000 bonus credits/mo
    Essential$205/mo5 LinkedIn accounts, unlimited email accounts, 5,000 bonus credits/mo
    CustomContact SalesUnlimited seats, custom LinkedIn accounts and credits

    Source: Closely Pricing

    Kylas Pricing (as of September 2026)

    PlanPriceContacts
    EmbarkFree10,000 Records (Non-expandable); Unlimited Users
    Elevate$175/mo100,000 Records (Expandable); Unlimited Users
    ExceedContact SalesUnlimited Users

    Source: Kylas Pricing

    Pricing Analysis

    Kylas offers the lower entry point ($0/mo vs $49/mo). Teams watching their budget will appreciate the savings, especially when starting out.

    Closely offers 4 pricing tiers compared to Kylas's 3, giving you more granularity as you scale.

    Kylas includes a free tier, which is helpful for evaluating the platform without upfront cost.

    Features Breakdown

    Closely lists
    • Multichannel campaigns across LinkedIn and email
    • Conditional sequence builder
    • Smart Inbox unifying LinkedIn and email replies
    • LinkedIn account warmup
    • Dedicated residential IP for each LinkedIn account
    • OAuth Gmail and Outlook connection plus custom SMTP
    • and 4 more listed below
    Kylas lists
    • Lead management with customizable lead pipelines
    • Contact Management
    • Company Management
    • Deals Management
    • Pipeline Management
    • Quotations
    • and 2 more listed below
    What Closely and Kylas each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Closely Key Features

    • Multichannel campaigns across LinkedIn and email
    • Conditional sequence builder
    • Smart Inbox unifying LinkedIn and email replies
    • LinkedIn account warmup
    • Dedicated residential IP for each LinkedIn account
    • OAuth Gmail and Outlook connection plus custom SMTP
    • Email finder with a multi-step fallback process
    • Phone number finder
    • AI lead scoring and personalization agents
    • Export from Sales Navigator, LinkedIn posts and events

    Kylas Key Features

    • Lead management with customizable lead pipelines
    • Contact Management
    • Company Management
    • Deals Management
    • Pipeline Management
    • Quotations
    • Products/Services catalog
    • Mobile App

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Closely

    • Multichannel campaigns across LinkedIn and email
    • Conditional sequence builder
    • Smart Inbox unifying LinkedIn and email replies
    • LinkedIn account warmup
    • Dedicated residential IP for each LinkedIn account
    • OAuth Gmail and Outlook connection plus custom SMTP
    • Email finder with a multi-step fallback process
    • Phone number finder
    • AI lead scoring and personalization agents
    • Export from Sales Navigator, LinkedIn posts and events

    Listed only by Kylas

    • Lead management with customizable lead pipelines
    • Contact Management
    • Company Management
    • Deals Management
    • Pipeline Management
    • Quotations
    • Products/Services catalog
    • Mobile App

    Integration Ecosystem

    Integration schematic: Integration Ecosystem (Closely, Kylas, Salesforce, Aircall)

    Closely Integrations

    Closely connects with: Salesforce, Pipedrive, HubSpot, GoHighLevel, Gmail, Microsoft Outlook, SMTP, Webhooks.

    Kylas Integrations

    Kylas connects with: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.

    Integrations listed only by Closely: Salesforce, Pipedrive, HubSpot, GoHighLevel, Gmail, Microsoft Outlook, SMTP, Webhooks.

    Integrations listed only by Kylas: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.

    Use Case Recommendations

    Best Fit for Closely

    • Budget-conscious teams looking for an affordable sales engagement platform
    • Teams that need a wide feature set (10 capabilities listed)
    • Enterprise buyers who prefer custom pricing and dedicated support

    Best Fit for Kylas

    • Budget-conscious teams looking for an affordable CRM platform
    • Teams that want to start free and scale up as needs grow
    • Enterprise buyers who prefer custom pricing and dedicated support

    Feature Comparison Summary

    FeatureCloselyKylas
    Starting Price$49/moFree
    Top Tier PriceContact SalesContact Sales
    Total Features Listed108
    Integrations88

    Getting Started Checklist

    Step sequence: Getting Started Checklist (Define multi-channel sales, Estimate expected sequences, List integrations, Sign up)

    1. Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
    2. Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Closely serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Kylas the customer relationship management and sales pipeline tracking side. Kylas offers a more accessible entry point, while Closely starts at $49/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Closely and Kylas for current information.

    Questions

    Frequently asked questions.

    Frequently asked questions
    What is the main difference between Closely and Kylas?
    Closely is a sales engagement platform focused on multichannel outreach and engagement tracking across LinkedIn and email, while Kylas is a CRM platform focused on customer relationship management and sales pipeline tracking. Closely lists multichannel campaigns and a conditional sequence builder, while Kylas lists lead management with customizable pipelines and contact management.
    Which is cheaper, Closely or Kylas?
    Kylas has the lower entry point since its Embark plan is free, compared to Closely's Starter plan at $49/mo. Kylas's paid Elevate plan runs $175/mo for 100,000 expandable records and unlimited users, while Closely's plans scale up to $205/mo for the Essential tier.
    Can I use both Closely and Kylas together?
    Yes, the article notes that many teams run one of each since they serve different parts of the sales workflow. Closely handles outreach coordination across email, phone, and social channels, while Kylas handles organizing contacts, tracking deals, and forecasting revenue.
    Does Kylas charge per user?
    No, Kylas pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate. Both the free Embark plan and the paid Elevate plan at $175/mo include unlimited users.
    What integrations does Closely support compared to Kylas?
    Closely connects with Salesforce, Pipedrive, HubSpot, GoHighLevel, Gmail, Microsoft Outlook, SMTP, and Webhooks. Kylas connects with tools such as Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, and Big V Telecom, according to each vendor's own listed integrations.
    CloselyKylasSales Engagement PlatformCRM PlatformComparisonsales-engagementcrm
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

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