Closely vs Pipedrive: Sales Engagement Platform vs CRM Platform Comparison
Compare Closely (sales engagement platform) and Pipedrive (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Closely is a sales engagement platform for multichannel outreach across LinkedIn and email, priced from $49/mo, while Pipedrive is a CRM platform for pipeline tracking and deal management, priced from $14/mo. Closely fits coordinating outbound campaigns, Pipedrive fits organizing contacts and forecasting revenue, and many teams use both together.
Key takeaways
- Closely's entry plan, Starter, costs $49/mo and includes 1 LinkedIn account with unlimited email accounts.
- Pipedrive's entry plan, Lite, costs $14/mo, making it the lower priced option of the two.
- Closely lists a conditional sequence builder and a Smart Inbox unifying LinkedIn and email replies among its key features.
- Pipedrive lists an AI powered sales assistant and revenue forecasting and reporting among its key features.
- Closely integrates with Salesforce, Pipedrive, HubSpot, and GoHighLevel, and both tools share a Microsoft Outlook integration.
Reviewed and updated September 5, 2026
Closely vs Pipedrive: Sales Engagement Platform vs CRM Platform Comparison
Sales teams building an outbound stack often weigh Closely, a sales engagement platform for multi-channel sales outreach and engagement tracking, against Pipedrive, a CRM platform for customer relationship management and sales pipeline tracking. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
Closely is a sales engagement platform for multi-channel sales outreach and engagement tracking; Pipedrive is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Closely lists multichannel campaigns across linkedin and email and conditional sequence builder, and Pipedrive lists visual deal pipeline management and activity-based selling methodology.
Pipedrive offers a lower entry point at $14/mo compared to Closely at $49/mo.
If your priority is coordinating outreach across email, phone, and social channels, Closely is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Pipedrive. Many teams run one of each.
Understanding the Core Difference
Closely is Outbound platform that runs automated campaigns across LinkedIn and email from a shared sender, with a conditional sequence builder, unified inbox, contact enrichment and AI personalization agents.
Pipedrive is A sales-focused CRM designed by salespeople for salespeople, built around a visual deal pipeline. Pipedrive emphasizes simplicity and ease of use with powerful automation features, AI-powered sales assistance, and activity-based selling methodology.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Starter
Lite
Closely Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Starter | $49/mo | 1 LinkedIn account, unlimited email accounts |
| Growth | $127/mo | 3 LinkedIn accounts, unlimited email accounts, 3,000 bonus credits/mo |
| Essential | $205/mo | 5 LinkedIn accounts, unlimited email accounts, 5,000 bonus credits/mo |
| Custom | Contact Sales | Unlimited seats, custom LinkedIn accounts and credits |
Source: Closely Pricing
Pipedrive Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Lite | $14/mo |
| Growth | $39/mo |
| Premium | $59/mo |
| Ultimate | $79/mo |
Source: Pipedrive Pricing
Pricing Analysis
Pipedrive offers the lower entry point ($14/mo vs $49/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Features Breakdown
- Multichannel campaigns across LinkedIn and email
- Conditional sequence builder
- Smart Inbox unifying LinkedIn and email replies
- LinkedIn account warmup
- Dedicated residential IP for each LinkedIn account
- OAuth Gmail and Outlook connection plus custom SMTP
- and 4 more listed below
- Visual deal pipeline management
- Activity-based selling methodology
- Email sync with templates and tracking
- Workflow automation builder
- AI-powered sales assistant
- Revenue forecasting and reporting
- and 2 more listed below
Closely Key Features
- Multichannel campaigns across LinkedIn and email
- Conditional sequence builder
- Smart Inbox unifying LinkedIn and email replies
- LinkedIn account warmup
- Dedicated residential IP for each LinkedIn account
- OAuth Gmail and Outlook connection plus custom SMTP
- Email finder with a multi-step fallback process
- Phone number finder
- AI lead scoring and personalization agents
- Export from Sales Navigator, LinkedIn posts and events
Pipedrive Key Features
- Visual deal pipeline management
- Activity-based selling methodology
- Email sync with templates and tracking
- Workflow automation builder
- AI-powered sales assistant
- Revenue forecasting and reporting
- Customizable web forms and chatbot
- Mobile app with caller ID and call logging
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Closely
- Multichannel campaigns across LinkedIn and email
- Conditional sequence builder
- Smart Inbox unifying LinkedIn and email replies
- LinkedIn account warmup
- Dedicated residential IP for each LinkedIn account
- OAuth Gmail and Outlook connection plus custom SMTP
- Email finder with a multi-step fallback process
- Phone number finder
- AI lead scoring and personalization agents
- Export from Sales Navigator, LinkedIn posts and events
Listed only by Pipedrive
- Visual deal pipeline management
- Activity-based selling methodology
- Email sync with templates and tracking
- Workflow automation builder
- AI-powered sales assistant
- Revenue forecasting and reporting
- Customizable web forms and chatbot
- Mobile app with caller ID and call logging
Integration Ecosystem
Closely Integrations
Closely connects with: Salesforce, Pipedrive, HubSpot, GoHighLevel, Gmail, Microsoft Outlook, SMTP, Webhooks.
Pipedrive Integrations
Pipedrive connects with: Google Workspace, Microsoft Outlook, Slack, Zoom, Zapier, Mailchimp, Trello, Asana.
Shared Integrations
Both tools integrate with: Microsoft Outlook.
Integrations listed only by Closely: Salesforce, Pipedrive, HubSpot, GoHighLevel, Gmail, SMTP, Webhooks.
Integrations listed only by Pipedrive: Google Workspace, Slack, Zoom, Zapier, Mailchimp, Trello, Asana.
Use Case Recommendations
Best Fit for Closely
- Budget-conscious teams looking for an affordable sales engagement platform
- Teams that need a wide feature set (10 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
Best Fit for Pipedrive
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | Closely | Pipedrive |
|---|---|---|
| Starting Price | $49/mo | $14/mo |
| Top Tier Price | Contact Sales | $79/mo |
| Total Features Listed | 10 | 8 |
| Integrations | 8 | 8 |
| Founded | N/A | 2010 |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Closely serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Pipedrive the customer relationship management and sales pipeline tracking side. Pipedrive offers a more accessible entry point at $14/mo, while Closely starts at $49/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Closely and Pipedrive for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Closely and Pipedrive?
- Closely is a sales engagement platform built for multichannel outreach across LinkedIn and email, while Pipedrive is a CRM platform built around visual deal pipeline management. Closely focuses on coordinating outbound campaigns, and Pipedrive focuses on organizing contacts, tracking deals, and forecasting revenue.
- How much does Closely cost compared to Pipedrive?
- Closely's entry plan, Starter, costs $49/mo, while Pipedrive's entry plan, Lite, costs $14/mo. Closely's Growth plan is $127/mo and Essential is $205/mo, while Pipedrive's plans go up to Growth at $39/mo, Premium at $59/mo, and Ultimate at $79/mo.
- Can Closely and Pipedrive be used together?
- Yes, Closely lists Pipedrive as one of its own integrations, alongside Salesforce, HubSpot, and GoHighLevel. Many teams run both tools together, using Closely for outreach campaigns and Pipedrive for pipeline tracking.
- Which tool is better for outbound sales campaigns?
- Closely is built specifically for outbound, with features like multichannel campaigns across LinkedIn and email, a conditional sequence builder, and a Smart Inbox unifying replies. Pipedrive does not list these outreach specific features, focusing instead on pipeline and deal management.
- Does Pipedrive have AI features like Closely?
- Yes, Pipedrive lists an AI powered sales assistant among its key features, while Closely lists AI lead scoring and personalization agents. Both platforms include AI capabilities, but they are applied differently: Pipedrive's supports sales assistance within the CRM, and Closely's supports lead scoring and outreach personalization.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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