Tool Comparisons

    Copper vs EngageBay: CRM Platform Comparison

    Compare Copper and EngageBay side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.

    Editorial illustration for Copper vs EngageBay
    August 19, 2026Updated September 4, 20265 min read
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    The short answer

    Copper and EngageBay are both CRM platforms, but they target different priorities. Copper starts at $29/mo and is built for Google Workspace users with deep Gmail and Calendar integration, while EngageBay starts free and bundles marketing automation, live chat, and a helpdesk alongside its CRM for small businesses managing multiple functions in one platform.

    Key takeaways

    • Copper's entry plan is $29/mo, while EngageBay offers a free tier, making EngageBay the lower-cost starting option.
    • Copper has three pricing tiers (Basic $29/mo, Professional $69/mo, Business $134/mo), while EngageBay has four tiers (Free, Basic $14.99/mo, Growth $64.99/mo, Pro $119.99/mo).
    • Copper lists 8 integrations including Google Workspace, Gmail, and Google Drive, while EngageBay lists 10 integrations including Shopify, Xero, and Stripe.
    • Both Copper and EngageBay list 8 features each on their own product pages, though the specific features differ by name.
    • EngageBay's free tier supports teams of up to 15 members, while Copper was founded in 2013.

    Reviewed and updated September 4, 2026

    Copper vs EngageBay: CRM Platform Comparison

    Copper and EngageBay are both CRM platforms. Choosing between them depends on your team size, budget, and specific customer relationship management and sales pipeline tracking requirements. Here is what each vendor publishes about pricing, features, and integrations.

    The Quick Answer

    By each vendor's own wording, Copper lists native google workspace integration and automatic contact and activity capture from gmail, while EngageBay lists email marketing and landing page builder. A capability both offer can appear under different names, so read both feature lists below.

    EngageBay offers a lower entry point at $0/mo compared to Copper at $29/mo.

    If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.

    Understanding the Core Difference

    Copper is A CRM built specifically for Google Workspace users, offering deep integration with Gmail, Google Calendar, and Google Drive. Copper automatically captures and organizes contacts and activities from Google apps, minimizing manual data entry and providing a familiar interface.

    EngageBay is EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    Pricing ladder: Pricing Comparison (Copper, EngageBay, Basic, Free)

    $29/moCopper entry plan

    Basic

    FreeEngageBay entry plan

    Free

    Entry pricing for Copper and EngageBay, as published on each vendor's own pricing page.

    Copper Pricing (as of September 2026)

    PlanPrice
    Basic$29/mo
    Professional$69/mo
    Business$134/mo

    Source: Copper Pricing

    EngageBay Pricing (as of September 2026)

    PlanPriceContacts
    FreeFree250 Contacts
    Basic$14.99/mo500 Contacts
    Growth$64.99/mo5000 Contacts
    Pro$119.99/mo50,000 Contacts

    Source: EngageBay Pricing

    Pricing Analysis

    EngageBay offers the lower entry point ($0/mo vs $29/mo). Teams watching their budget will appreciate the savings, especially when starting out.

    EngageBay offers 4 pricing tiers compared to Copper's 3, giving you more granularity as you scale.

    EngageBay includes a free tier, which is helpful for evaluating the platform without upfront cost.

    Features Breakdown

    Copper lists
    • Native Google Workspace integration
    • Automatic contact and activity capture from Gmail
    • Visual pipeline management
    • Task automation and workflow builder
    • Contact enrichment
    • Bulk email and email templates
    • and 2 more listed below
    EngageBay lists
    • Email Marketing
    • Landing Page Builder
    • Lead Scoring
    • Marketing Automation
    • Service Automation
    • Live Chat
    • and 2 more listed below
    What Copper and EngageBay each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Copper Key Features

    • Native Google Workspace integration
    • Automatic contact and activity capture from Gmail
    • Visual pipeline management
    • Task automation and workflow builder
    • Contact enrichment
    • Bulk email and email templates
    • Custom reporting and dashboards
    • Project management and collaboration

    EngageBay Key Features

    • Email Marketing
    • Landing Page Builder
    • Lead Scoring
    • Marketing Automation
    • Service Automation
    • Live Chat
    • Helpdesk
    • Custom Reporting

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Copper

    • Native Google Workspace integration
    • Automatic contact and activity capture from Gmail
    • Visual pipeline management
    • Task automation and workflow builder
    • Contact enrichment
    • Bulk email and email templates
    • Custom reporting and dashboards
    • Project management and collaboration

    Listed only by EngageBay

    • Email Marketing
    • Landing Page Builder
    • Lead Scoring
    • Marketing Automation
    • Service Automation
    • Live Chat
    • Helpdesk
    • Custom Reporting

    Integration Ecosystem

    Integration flow: Integration Ecosystem (Copper, EngageBay, Slack, Zapier)

    Copper Integrations

    Copper connects with: Google Workspace, Gmail, Google Calendar, Google Drive, Slack, Zapier, Mailchimp, Zendesk.

    EngageBay Integrations

    EngageBay connects with: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.

    Shared Integrations

    Both tools integrate with: Slack, Zapier.

    Integrations listed only by Copper: Google Workspace, Gmail, Google Calendar, Google Drive, Mailchimp, Zendesk.

    Integrations listed only by EngageBay: Shopify, Xero, SendGrid, Mandrill, Stripe, Twilio, WooCommerce, Google Meet.

    Use Case Recommendations

    Best Fit for Copper

    • Budget-conscious teams looking for an affordable CRM platform
    • Sales teams tracking deals from first touch to close
    • Managers who need pipeline visibility and forecasting
    • Growing teams that need scalable contact management

    Best Fit for EngageBay

    • Budget-conscious teams looking for an affordable CRM platform
    • Organizations with complex tech stacks needing broad integration support (10 integrations)
    • Teams that want to start free and scale up as needs grow

    Feature Comparison Summary

    FeatureCopperEngageBay
    Starting Price$29/moFree
    Top Tier Price$134/mo$119.99/mo
    Total Features Listed88
    Integrations810
    Founded2013N/A

    Getting Started Checklist

    Before-and-after steps: Getting Started Checklist (Define customer relationship, Estimate expected contacts, List integrations, Sign up)

    1. Define your customer relationship management and sales pipeline tracking requirements and monthly budget
    2. Estimate your expected contacts and deals to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Copper and EngageBay both serve the customer relationship management and sales pipeline tracking market. EngageBay offers a more accessible entry point, while Copper starts at $29/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Copper and EngageBay for current information.

    Questions

    Frequently asked questions.

    Frequently asked questions
    What is the main difference between Copper and EngageBay?
    Copper is built specifically for Google Workspace users, offering deep integration with Gmail, Google Calendar, and Google Drive to minimize manual data entry. EngageBay is a broader platform that combines CRM with marketing automation, landing pages, live chat, and a helpdesk, aimed at small businesses managing multiple functions in one place.
    Which CRM is cheaper, Copper or EngageBay?
    EngageBay has the lower entry price, offering a free plan for up to 15 team members and 250 contacts, compared to Copper's Basic plan at $29/mo. EngageBay's paid tiers range from $14.99/mo to $119.99/mo, while Copper's tiers range from $29/mo to $134/mo.
    How many integrations do Copper and EngageBay each offer?
    Copper lists 8 integrations, including Google Workspace, Gmail, Google Calendar, Google Drive, Slack, Zapier, Mailchimp, and Zendesk. EngageBay lists 10 integrations, including Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, and Google Meet. Slack and Zapier are shared by both platforms.
    Which tool is better for teams already using Google Workspace?
    Copper is the better fit for Google Workspace users because it offers native integration with Google Workspace along with automatic contact and activity capture from Gmail. This is listed as one of Copper's core features and is designed to reduce manual data entry for teams already working inside Gmail, Calendar, and Drive.
    Does EngageBay offer more than just CRM features?
    Yes, EngageBay bundles CRM with email marketing, a landing page builder, lead scoring, marketing automation, service automation, live chat, a helpdesk, and custom reporting. This makes it suited for organizations with complex tech stacks that want broad integration support and marketing tools alongside sales tracking, all in one platform.
    CopperEngageBayCRM PlatformComparisoncrm
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

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