Copper vs Koncert: CRM Platform vs Sales Engagement Platform Comparison
Compare Copper (CRM platform) and Koncert (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Copper is a CRM platform for customer relationship management and sales pipeline tracking, priced from $29/mo, built around native Google Workspace integration and automatic contact capture from Gmail. Koncert is a sales engagement platform using custom pricing, built around a multi-channel cadence sequencer and an AI parallel dialer running 1 to 5 lines. Many teams use both together.
Key takeaways
- Copper's entry plan, Basic, is priced at $29/mo, with Professional at $69/mo and Business at $134/mo.
- Koncert uses custom, contact-based pricing across all four of its plans: Melody, Symphony, Melody+, and Symphony+.
- Copper lists native Google Workspace integration and automatic contact and activity capture from Gmail as key features.
- Koncert lists Koncert Cadence, a multi-channel sequencer across calls, emails, text, video and social, plus an AI Parallel Dialer running 1 to 5 lines.
- Koncert offers 4 pricing tiers compared to Copper's 3 pricing tiers.
Reviewed and updated September 2, 2026
Copper vs Koncert: CRM Platform vs Sales Engagement Platform Comparison
Copper is a CRM platform; Koncert is a sales engagement platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, multi-channel sales outreach and engagement tracking on the other. This guide lays out what each vendor publishes.
The Quick Answer
Copper is a CRM platform for customer relationship management and sales pipeline tracking; Koncert is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Copper lists native google workspace integration and automatic contact and activity capture from gmail, and Koncert lists koncert cadence multi-channel sequencer across calls, emails, text, video and social and ai parallel dialer running 1 to 5 lines.
Copper publishes an entry price of $29/mo; Koncert uses custom pricing, so the two cannot be compared on list price.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Copper is the one built for it; for coordinating outreach across email, phone, and social channels, that is Koncert. Many teams run one of each.
Understanding the Core Difference
Copper is A CRM built specifically for Google Workspace users, offering deep integration with Gmail, Google Calendar, and Google Drive. Copper automatically captures and organizes contacts and activities from Google apps, minimizing manual data entry and providing a familiar interface.
Koncert is Multi-channel sales engagement platform built around five sales dialers plus Koncert Cadence, a sequencer that runs phone, email, video, text and social touchpoints with bi-directional CRM sync.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Basic
Melody (AI Flow Dialer)
Copper Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Basic | $29/mo |
| Professional | $69/mo |
| Business | $134/mo |
Source: Copper Pricing
Koncert Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Melody (AI Flow Dialer) | Contact Sales | Single-Line Power Dialer |
| Symphony (AI Parallel Dialer) | Contact Sales | 1 to 4 lines |
| Melody+ (AI Flow Dialer) | Contact Sales | Single-Line Power Dialer |
| Symphony+ (AI Parallel Dialer) | Contact Sales | 1 to 5 lines |
Source: Koncert Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Koncert offers 4 pricing tiers compared to Copper's 3, giving you more granularity as you scale.
Features Breakdown
- Native Google Workspace integration
- Automatic contact and activity capture from Gmail
- Visual pipeline management
- Task automation and workflow builder
- Contact enrichment
- Bulk email and email templates
- and 2 more listed below
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- and 4 more listed below
Copper Key Features
- Native Google Workspace integration
- Automatic contact and activity capture from Gmail
- Visual pipeline management
- Task automation and workflow builder
- Contact enrichment
- Bulk email and email templates
- Custom reporting and dashboards
- Project management and collaboration
Koncert Key Features
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- Automated local presence caller IDs
- Voicemail sequencing and voicemail drop
- AI objection detection with AI summary notes and transcriptions
- DataGenie waterfall data enrichment
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Copper
- Native Google Workspace integration
- Automatic contact and activity capture from Gmail
- Visual pipeline management
- Task automation and workflow builder
- Contact enrichment
- Bulk email and email templates
- Custom reporting and dashboards
- Project management and collaboration
Listed only by Koncert
- Koncert Cadence multi-channel sequencer across calls, emails, text, video and social
- AI Parallel Dialer running 1 to 5 lines
- AI Flow Dialer single-line power dialer
- Remote Coach for live and recorded call listening
- Whisper Mode for live coaching during a call
- Fully managed Caller ID reputation with a heat map
- Automated local presence caller IDs
- Voicemail sequencing and voicemail drop
- AI objection detection with AI summary notes and transcriptions
- DataGenie waterfall data enrichment
Integration Ecosystem
Copper Integrations
Copper connects with: Google Workspace, Gmail, Google Calendar, Google Drive, Slack, Zapier, Mailchimp, Zendesk.
Koncert Integrations
Koncert connects with: Salesforce, HubSpot, Outreach, SalesLoft, Slack, Gong, Apollo.io.
Shared Integrations
Both tools integrate with: Slack.
Integrations listed only by Copper: Google Workspace, Gmail, Google Calendar, Google Drive, Zapier, Mailchimp, Zendesk.
Integrations listed only by Koncert: Salesforce, HubSpot, Outreach, SalesLoft, Gong, Apollo.io.
Use Case Recommendations
Best Fit for Copper
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for Koncert
- Teams that need a wide feature set (10 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Feature Comparison Summary
| Feature | Copper | Koncert |
|---|---|---|
| Starting Price | $29/mo | Contact Sales |
| Top Tier Price | $134/mo | Contact Sales |
| Total Features Listed | 8 | 10 |
| Integrations | 8 | 7 |
| Founded | 2013 | N/A |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Copper serves the customer relationship management and sales pipeline tracking side of an outbound stack and Koncert the multi-channel sales outreach and engagement tracking side. Copper publishes an entry price of $29/mo, while Koncert uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Copper and Koncert for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Copper and Koncert?
- Copper is a CRM platform for customer relationship management and sales pipeline tracking, while Koncert is a sales engagement platform for multi-channel sales outreach and engagement tracking. Copper focuses on organizing contacts, tracking deals, and forecasting revenue, while Koncert focuses on coordinating outreach across email, phone, and social channels.
- How much does Copper cost compared to Koncert?
- Copper publishes an entry price of $29/mo for its Basic plan, with Professional at $69/mo and Business at $134/mo. Koncert uses custom, contact-based pricing across all its plans, including Melody and Symphony, so the two vendors cannot be directly compared on list price.
- Can I use both Copper and Koncert together?
- Yes, according to the article many teams run one of each since they serve different parts of the sales workflow. Copper handles CRM functions like pipeline tracking, while Koncert handles multi-channel outreach like calls, emails, text, video and social sequencing.
- What features does Koncert offer that Copper doesn't list?
- Koncert lists features including the Koncert Cadence multi-channel sequencer, an AI Parallel Dialer running 1 to 5 lines, an AI Flow Dialer, Remote Coach for call listening, Whisper Mode for live coaching, and DataGenie waterfall data enrichment. These are not listed among Copper's published features.
- What features does Copper offer that Koncert doesn't list?
- Copper lists native Google Workspace integration, automatic contact and activity capture from Gmail, visual pipeline management, task automation and workflow builder, contact enrichment, bulk email and email templates, custom reporting and dashboards, and project management and collaboration. These are not listed among Koncert's published features.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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