Tool Comparisons

    Copper vs Microsoft Dynamics 365 Sales: CRM Platform Comparison

    Compare Copper and Microsoft Dynamics 365 Sales side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.

    Editorial illustration for Copper vs Microsoft Dynamics Sales
    September 2, 2026Updated September 4, 20266 min read
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    The short answer

    Copper fits Google Workspace teams that want automatic Gmail contact capture and simple pipeline tracking starting at $29/mo. Microsoft Dynamics 365 Sales fits larger sales organizations wanting Microsoft 365 interoperation, Copilot AI, and LinkedIn Sales Navigator pairing, starting at $65/mo. The right choice depends on budget, team size, and existing tech stack.

    Key takeaways

    • Copper's entry plan, Basic, costs $29/mo, while Microsoft Dynamics 365 Sales Professional costs $65/mo.
    • Copper offers three pricing tiers: Basic at $29/mo, Professional at $69/mo, and Business at $134/mo.
    • Microsoft Dynamics 365 Sales offers four pricing tiers, including Premium at $150/mo which includes 1,000 Copilot Credits per user per month.
    • Copper integrates natively with Google Workspace, Gmail, Google Calendar, Google Drive, Slack, Zapier, Mailchimp, and Zendesk.
    • Microsoft Dynamics 365 Sales integrates with Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, and Azure.

    Reviewed and updated September 4, 2026

    Copper vs Microsoft Dynamics 365 Sales: CRM Platform Comparison

    Finding the right CRM platform can directly impact your revenue pipeline. Copper and Microsoft Dynamics 365 Sales both aim to solve the same core problem (organizing contacts, tracking deals, and forecasting revenue), yet they approach it differently. Let's break down the specifics.

    The Quick Answer

    By each vendor's own wording, Copper lists native google workspace integration and automatic contact and activity capture from gmail, while Microsoft Dynamics 365 Sales lists sales force automation and microsoft 365 interoperation. A capability both offer can appear under different names, so read both feature lists below.

    Copper offers a lower entry point at $29/mo compared to Microsoft Dynamics 365 Sales at $65/mo.

    If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.

    Understanding the Core Difference

    Copper is A CRM built specifically for Google Workspace users, offering deep integration with Gmail, Google Calendar, and Google Drive. Copper automatically captures and organizes contacts and activities from Google apps, minimizing manual data entry and providing a familiar interface.

    Microsoft Dynamics 365 Sales is Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting and dashboards with contextual insights and Copilot AI. It interoperates with Microsoft 365 and pairs with LinkedIn Sales Navigator through the Microsoft Relationship Sales offer.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    Pricing panels: Pricing Comparison (Copper, Basic, Professional, Business)

    $29/moCopper entry plan

    Basic

    $65/moMicrosoft Dynamics 365 Sales entry plan

    Dynamics 365 Sales Professional

    Entry pricing for Copper and Microsoft Dynamics 365 Sales, as published on each vendor's own pricing page.

    Copper Pricing (as of September 2026)

    PlanPrice
    Basic$29/mo
    Professional$69/mo
    Business$134/mo

    Source: Copper Pricing

    Microsoft Dynamics 365 Sales Pricing (as of September 2026)

    PlanPriceContacts
    Dynamics 365 Sales Professional$65/mo-
    Dynamics 365 Sales Enterprise Edition$105/mo-
    Dynamics 365 Sales Premium$150/mo1,000 Copilot Credits per user/month
    Microsoft Relationship SalesContact SalesRequires a 10-seat minimum

    Source: Microsoft Dynamics 365 Sales Pricing

    Pricing Analysis

    Copper is more affordable at the entry level ($29/mo vs $65/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.

    Microsoft Dynamics 365 Sales offers 4 pricing tiers compared to Copper's 3, giving you more granularity as you scale.

    Features Breakdown

    Copper lists
    • Native Google Workspace integration
    • Automatic contact and activity capture from Gmail
    • Visual pipeline management
    • Task automation and workflow builder
    • Contact enrichment
    • Bulk email and email templates
    • and 2 more listed below
    Microsoft Dynamics 365 Sales lists
    • Sales force automation
    • Microsoft 365 interoperation
    • Reporting and dashboards
    • Customization and automation
    • Conversation intelligence
    • Sales engagement
    • and 2 more listed below
    What Copper and Microsoft Dynamics 365 Sales each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Copper Key Features

    • Native Google Workspace integration
    • Automatic contact and activity capture from Gmail
    • Visual pipeline management
    • Task automation and workflow builder
    • Contact enrichment
    • Bulk email and email templates
    • Custom reporting and dashboards
    • Project management and collaboration

    Microsoft Dynamics 365 Sales Key Features

    • Sales force automation
    • Microsoft 365 interoperation
    • Reporting and dashboards
    • Customization and automation
    • Conversation intelligence
    • Sales engagement
    • Copilot capabilities in Dynamics 365 Sales
    • Access to Sales Qualification, Opportunity, Research and Close agents

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Copper

    • Native Google Workspace integration
    • Automatic contact and activity capture from Gmail
    • Visual pipeline management
    • Task automation and workflow builder
    • Contact enrichment
    • Bulk email and email templates
    • Custom reporting and dashboards
    • Project management and collaboration

    Listed only by Microsoft Dynamics 365 Sales

    • Sales force automation
    • Microsoft 365 interoperation
    • Reporting and dashboards
    • Customization and automation
    • Conversation intelligence
    • Sales engagement
    • Copilot capabilities in Dynamics 365 Sales
    • Access to Sales Qualification, Opportunity, Research and Close agents

    Integration Ecosystem

    Integration grid: Integration Ecosystem (Copper, Google Workspace, Gmail, Google Calendar)

    Copper Integrations

    Copper connects with: Google Workspace, Gmail, Google Calendar, Google Drive, Slack, Zapier, Mailchimp, Zendesk.

    Microsoft Dynamics 365 Sales Integrations

    Microsoft Dynamics 365 Sales connects with: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.

    Integrations listed only by Copper: Google Workspace, Gmail, Google Calendar, Google Drive, Slack, Zapier, Mailchimp, Zendesk.

    Integrations listed only by Microsoft Dynamics 365 Sales: Microsoft 365, Outlook, Microsoft Teams, LinkedIn Sales Navigator, Microsoft Copilot Studio, Azure.

    Use Case Recommendations

    Best Fit for Copper

    • Budget-conscious teams looking for an affordable CRM platform
    • Organizations with complex tech stacks needing broad integration support (8 integrations)
    • Sales teams tracking deals from first touch to close
    • Managers who need pipeline visibility and forecasting

    Best Fit for Microsoft Dynamics 365 Sales

    • Enterprise buyers who prefer custom pricing and dedicated support
    • Sales teams tracking deals from first touch to close
    • Managers who need pipeline visibility and forecasting
    • Growing teams that need scalable contact management

    Feature Comparison Summary

    FeatureCopperMicrosoft Dynamics 365 Sales
    Starting Price$29/mo$65/mo
    Top Tier Price$134/moContact Sales
    Total Features Listed88
    Integrations86
    Founded2013N/A

    Getting Started Checklist

    Before-and-after steps: Getting Started Checklist (Define customer relationship, Estimate expected contacts, List integrations, Sign up)

    1. Define your customer relationship management and sales pipeline tracking requirements and monthly budget
    2. Estimate your expected contacts and deals to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Copper and Microsoft Dynamics 365 Sales both serve the customer relationship management and sales pipeline tracking market. Copper offers a more accessible entry point at $29/mo, while Microsoft Dynamics 365 Sales starts at $65/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Copper and Microsoft Dynamics 365 Sales for current information.

    Questions

    Frequently asked questions.

    Frequently asked questions
    Which is cheaper, Copper or Microsoft Dynamics 365 Sales?
    Copper is cheaper at the entry level, priced at $29/mo for its Basic plan, compared to $65/mo for Microsoft Dynamics 365 Sales Professional. Copper has three total pricing tiers topping out at $134/mo, while Dynamics 365 Sales has four tiers topping out at $150/mo for Premium, plus a separately priced Microsoft Relationship Sales offer.
    What's the main difference between Copper and Microsoft Dynamics 365 Sales?
    Copper is built specifically for Google Workspace users, offering deep integration with Gmail, Google Calendar, and Google Drive along with automatic contact and activity capture. Microsoft Dynamics 365 Sales is Microsoft's sales force automation product, covering pipeline, reporting, dashboards, and Copilot AI, and it interoperates with Microsoft 365 and LinkedIn Sales Navigator.
    Does Microsoft Dynamics 365 Sales include AI features?
    Yes, Microsoft Dynamics 365 Sales lists Copilot capabilities as a key feature, along with access to Sales Qualification, Opportunity, Research, and Close agents. The Premium pricing tier, at $150/mo, also includes 1,000 Copilot Credits per user per month.
    What integrations does Copper support?
    Copper connects with Google Workspace, Gmail, Google Calendar, Google Drive, Slack, Zapier, Mailchimp, and Zendesk. This reflects its design focus on teams already working inside the Google Workspace ecosystem.
    Is Microsoft Relationship Sales the same thing as Microsoft Dynamics 365 Sales?
    No, Microsoft Relationship Sales is a separate offer from the core Dynamics 365 Sales tiers. It requires a 10-seat minimum, is priced by contacting sales rather than a listed rate, and pairs Dynamics 365 Sales with LinkedIn Sales Navigator.
    CopperMicrosoft Dynamics 365 SalesCRM PlatformComparisoncrm
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

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