EngageBay vs folk: CRM Platform Comparison
Compare EngageBay and folk side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
EngageBay and folk are both CRM platforms, but they differ in entry cost and focus. EngageBay starts free and adds email marketing, landing pages, live chat, and a helpdesk. folk starts at $30/mo and focuses on pipeline management, email campaigns, contact enrichment, and AI-driven relationship data from synced email, calendar, and WhatsApp.
Key takeaways
- EngageBay's entry plan is free while folk's Standard plan starts at $30/mo.
- EngageBay offers four pricing tiers (Free, Basic, Growth, Pro) compared to folk's three tiers (Standard, Premium, Enterprise).
- EngageBay's top tier is $119.99/mo for 50,000 contacts, while folk's top tier is $100/mo Enterprise.
- Both platforms list 8 features and 10 integrations on their own pages, but only Zapier is a shared integration.
- folk offers a LinkedIn extension and Magic fields (AI), while EngageBay offers a helpdesk and custom reporting not listed by folk.
Reviewed and updated September 5, 2026
EngageBay vs folk: CRM Platform Comparison
EngageBay and folk are both CRM platforms. Choosing between them depends on your team size, budget, and specific customer relationship management and sales pipeline tracking requirements. Here is what each vendor publishes about pricing, features, and integrations.
The Quick Answer
By each vendor's own wording, EngageBay lists email marketing and landing page builder, while folk lists pipeline management and email campaigns. A capability both offer can appear under different names, so read both feature lists below.
EngageBay offers a lower entry point at $0/mo compared to folk at $30/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
EngageBay is EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.
folk is folk is a CRM that captures the context of a team's relationships, with AI Assistants that work from that data. It syncs email, calendar and WhatsApp, imports profiles through a LinkedIn extension, and runs pipelines and email campaigns on top.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Standard
EngageBay Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts |
| Basic | $14.99/mo | 500 Contacts |
| Growth | $64.99/mo | 5000 Contacts |
| Pro | $119.99/mo | 50,000 Contacts |
Source: EngageBay Pricing
folk Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Standard | $30/mo |
| Premium | $60/mo |
| Enterprise | $100/mo |
Source: folk Pricing
Pricing Analysis
EngageBay is more affordable at the entry level ($0/mo vs $30/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
EngageBay offers 4 pricing tiers compared to folk's 3, giving you more granularity as you scale.
EngageBay includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- and 2 more listed below
- Pipeline management
- Email campaigns
- Contact enrichment
- Magic fields (AI)
- LinkedIn extension
- Email, calendar & WhatsApp sync
- and 2 more listed below
EngageBay Key Features
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
folk Key Features
- Pipeline management
- Email campaigns
- Contact enrichment
- Magic fields (AI)
- LinkedIn extension
- Email, calendar & WhatsApp sync
- Custom objects & Deals
- Email sequences
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by EngageBay
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Listed only by folk
- Pipeline management
- Email campaigns
- Contact enrichment
- Magic fields (AI)
- LinkedIn extension
- Email, calendar & WhatsApp sync
- Custom objects & Deals
- Email sequences
Integration Ecosystem
EngageBay Integrations
EngageBay connects with: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
folk Integrations
folk connects with: Gmail, Outlook, Google calendar, Google contacts, WhatsApp, Zapier, Make, Pandadoc, Apollo, Clearbit.
Shared Integrations
Both tools integrate with: Zapier.
Integrations listed only by EngageBay: Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Integrations listed only by folk: Gmail, Outlook, Google calendar, Google contacts, WhatsApp, Make, Pandadoc, Apollo, Clearbit.
Use Case Recommendations
Best Fit for EngageBay
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for folk
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | EngageBay | folk |
|---|---|---|
| Starting Price | Free | $30/mo |
| Top Tier Price | $119.99/mo | $100/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 10 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
EngageBay and folk both serve the customer relationship management and sales pipeline tracking market. EngageBay offers a more accessible entry point, while folk starts at $30/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit EngageBay and folk for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, EngageBay or folk?
- EngageBay is cheaper at the entry level, offering a free plan compared to folk's Standard plan at $30/mo. EngageBay also has a lower-priced Basic tier at $14.99/mo. At the top tier, however, folk's Enterprise plan at $100/mo is less expensive than EngageBay's Pro plan at $119.99/mo.
- What integrations does EngageBay support?
- EngageBay connects with Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, and Google Meet. That totals 10 integrations. Of these, only Zapier is also listed by folk, meaning the two platforms have very different integration ecosystems outside of that shared tool.
- What integrations does folk support?
- folk connects with Gmail, Outlook, Google calendar, Google contacts, WhatsApp, Zapier, Make, Pandadoc, Apollo, and Clearbit, totaling 10 integrations. Zapier is the only integration also listed by EngageBay, so most of folk's connections are distinct from EngageBay's list.
- Which CRM is better for a budget-conscious small team?
- EngageBay is positioned as the better fit for budget-conscious teams since it offers a free tier and lets teams scale up as needs grow. It also has more pricing tiers than folk, four compared to three, giving more granularity as a team's contact volume increases.
- Does folk offer AI features?
- Yes, folk lists Magic fields, described as an AI feature, among its key capabilities. It also includes contact enrichment and a LinkedIn extension for importing profiles, none of which appear on EngageBay's own feature list.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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