EngageBay vs Kixie: CRM Platform vs Sales Engagement Platform Comparison
Compare EngageBay (CRM platform) and Kixie (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
EngageBay is a CRM platform for managing contacts, pipelines, and marketing, starting free for up to 15 users. Kixie is a sales engagement platform built around a multi-line power dialer, SMS, and bi-directional CRM integration, priced through custom sales quotes. Teams focused on pipeline and marketing should choose EngageBay; teams running multi-channel outbound should choose Kixie, and many run both together.
Key takeaways
- EngageBay offers four pricing tiers: Free, Basic at $14.99/mo, Growth at $64.99/mo, and Pro at $119.99/mo, scaling from 250 to 50,000 contacts.
- Kixie uses custom, contact-based pricing across all three of its plans: Professional, Single-Line PowerDialer, and Multi-Line PowerDialer.
- EngageBay lists 8 key features including Email Marketing, Landing Page Builder, and Helpdesk, while Kixie lists 12 including Conversation Intelligence and a Developer API.
- EngageBay integrates with 10 tools such as Shopify, Stripe, Slack, and Twilio, while Kixie integrates with HubSpot, Salesforce, Zoho, Pipedrive, and Zapier.
- Zapier is the only integration shared by both EngageBay and Kixie according to their own listed integrations.
Reviewed and updated September 4, 2026
EngageBay vs Kixie: CRM Platform vs Sales Engagement Platform Comparison
Sales teams building an outbound stack often weigh EngageBay, a CRM platform for customer relationship management and sales pipeline tracking, against Kixie, a sales engagement platform for multi-channel sales outreach and engagement tracking. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
EngageBay is a CRM platform for customer relationship management and sales pipeline tracking; Kixie is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, EngageBay lists email marketing and landing page builder, and Kixie lists outbound call & text cadences and bi-directional crm integration.
EngageBay publishes an entry price of $0/mo; Kixie uses custom pricing, so the two cannot be compared on list price.
If your priority is organizing contacts, tracking deals, and forecasting revenue, EngageBay is the one built for it; for coordinating outreach across email, phone, and social channels, that is Kixie. Many teams run one of each.
Understanding the Core Difference
EngageBay is EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.
Kixie is AI-powered sales communications platform combining a multi-line power dialer, business SMS and a contact center with bi-directional CRM integration. Runs automated outbound calling and texting cadences and adds conversation intelligence for call analysis and coaching.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Professional Plan
EngageBay Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts |
| Basic | $14.99/mo | 500 Contacts |
| Growth | $64.99/mo | 5000 Contacts |
| Pro | $119.99/mo | 50,000 Contacts |
Source: EngageBay Pricing
Kixie Pricing (as of September 2026)
| Plan | Price | Emails |
|---|---|---|
| Professional Plan | Contact Sales | Unlimited Minutes for US/Canada calls |
| Single-Line PowerDialer | Contact Sales | Unlimited Minutes for US/Canada calls; 1-line PowerDialer |
| Multi-Line PowerDialer | Contact Sales | Unlimited Minutes for US/Canada calls; PowerDial up to 4 lines |
Source: Kixie Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
EngageBay offers 4 pricing tiers compared to Kixie's 3, giving you more granularity as you scale.
EngageBay includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- and 2 more listed below
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- and 6 more listed below
EngageBay Key Features
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Kixie Key Features
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- Live Call Coaching
- IVR Auto-Attendant
- Call Recording
- ConnectionBoost
- Conversation Intelligence
- Developer API
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by EngageBay
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Listed only by Kixie
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- Live Call Coaching
- IVR Auto-Attendant
- Call Recording
- ConnectionBoost
- Conversation Intelligence
- Developer API
Integration Ecosystem
EngageBay Integrations
EngageBay connects with: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Kixie Integrations
Kixie connects with: HubSpot, Salesforce, Zoho, Pipedrive, Zapier.
Shared Integrations
Both tools integrate with: Zapier.
Integrations listed only by EngageBay: Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Integrations listed only by Kixie: HubSpot, Salesforce, Zoho, Pipedrive.
Use Case Recommendations
Best Fit for EngageBay
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
Best Fit for Kixie
- Teams that need a wide feature set (12 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Feature Comparison Summary
| Feature | EngageBay | Kixie |
|---|---|---|
| Starting Price | Free | Contact Sales |
| Top Tier Price | $119.99/mo | Contact Sales |
| Total Features Listed | 8 | 12 |
| Integrations | 10 | 5 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
EngageBay serves the customer relationship management and sales pipeline tracking side of an outbound stack and Kixie the multi-channel sales outreach and engagement tracking side. EngageBay publishes an entry price (a free tier), while Kixie uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit EngageBay and Kixie for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between EngageBay and Kixie?
- EngageBay is a CRM platform focused on customer relationship management and sales pipeline tracking, while Kixie is a sales engagement platform focused on multi-channel outreach and engagement tracking. They serve different parts of the sales workflow, so many teams use both together rather than choosing one over the other.
- How much does EngageBay cost compared to Kixie?
- EngageBay publishes clear pricing with a Free plan and paid tiers at $14.99/mo, $64.99/mo, and $119.99/mo for increasing contact limits. Kixie does not publish list pricing and instead uses custom, contact-based pricing across its Professional, Single-Line PowerDialer, and Multi-Line PowerDialer plans, so the two cannot be directly compared on price.
- Does EngageBay have a free plan?
- Yes, EngageBay offers a free tier that supports up to 250 contacts and teams of up to 15 members. This lets budget-conscious teams test the platform before committing financially, unlike Kixie, which requires contacting sales for a quote on every plan.
- What integrations does Kixie support?
- Kixie integrates with HubSpot, Salesforce, Zoho, Pipedrive, and Zapier according to its own listed integrations. This is a shorter list than EngageBay's 10 integrations, and Zapier is the only integration both platforms have in common.
- Is Kixie or EngageBay better for a sales team doing outbound outreach?
- Kixie is built for multi-channel outbound work, with features like outbound call and text cadences, click-to-call, voicemail drop, and conversation intelligence. EngageBay is better suited for organizing contacts, tracking deals, and marketing automation, so SDR teams running outreach sequences are typically a better fit for Kixie.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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