EngageBay vs Kylas: CRM Platform Comparison
Compare EngageBay and Kylas side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
EngageBay and Kylas both start free at $0/mo but differ in focus: EngageBay combines marketing, sales, and service tools with a free tier for up to 15 members, while Kylas concentrates on sales CRM with flat organization-wide pricing and unlimited users. EngageBay lists 10 integrations, Kylas lists 8, and each lists 8 features.
Key takeaways
- EngageBay's free plan supports up to 15 team members and 250 contacts, while Kylas's free Embark plan offers 10,000 non-expandable records with unlimited users.
- EngageBay's top paid tier, Pro, costs $119.99 per month for 50,000 contacts, while Kylas's Elevate plan costs $175 per month for 100,000 expandable records.
- EngageBay lists 10 integrations including Zapier, Shopify, and Stripe, while Kylas lists 8 integrations including Aircall and Apollo.io.
- Kylas pricing is a flat fee for the whole organization with unlimited users, rather than a per-seat rate.
- Both EngageBay and Kylas list 8 features each on their own pages and both offer a free starting tier at $0/mo.
Reviewed and updated September 5, 2026
EngageBay vs Kylas: CRM Platform Comparison
Finding the right CRM platform can directly impact your revenue pipeline. EngageBay and Kylas both aim to solve the same core problem (organizing contacts, tracking deals, and forecasting revenue), yet they approach it differently. Let's break down the specifics.
The Quick Answer
By each vendor's own wording, EngageBay lists email marketing and landing page builder, while Kylas lists lead management with customizable lead pipelines and contact management. A capability both offer can appear under different names, so read both feature lists below.
Both start at the same price point ($0/mo), so the decision comes down to features and workflow fit.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
EngageBay is EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.
Kylas is Kylas Sales CRM helps growing businesses streamline sales efforts with lead, contact, company and deal management, customizable pipelines and quotations. Paid pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
EngageBay Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts |
| Basic | $14.99/mo | 500 Contacts |
| Growth | $64.99/mo | 5000 Contacts |
| Pro | $119.99/mo | 50,000 Contacts |
Source: EngageBay Pricing
Kylas Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Embark | Free | 10,000 Records (Non-expandable); Unlimited Users |
| Elevate | $175/mo | 100,000 Records (Expandable); Unlimited Users |
| Exceed | Contact Sales | Unlimited Users |
Source: Kylas Pricing
Pricing Analysis
Both platforms start at the same $0/mo price point. The decision comes down to which feature set and tier structure works better for your expected usage.
EngageBay offers 4 pricing tiers compared to Kylas's 3, giving you more granularity as you scale.
Both platforms offer free tiers, so you can test each one before spending anything.
Features Breakdown
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- and 2 more listed below
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- and 2 more listed below
EngageBay Key Features
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Kylas Key Features
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by EngageBay
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Listed only by Kylas
- Lead management with customizable lead pipelines
- Contact Management
- Company Management
- Deals Management
- Pipeline Management
- Quotations
- Products/Services catalog
- Mobile App
Integration Ecosystem
EngageBay Integrations
EngageBay connects with: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Kylas Integrations
Kylas connects with: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Integrations listed only by EngageBay: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Integrations listed only by Kylas: Aircall, Apollo.io, Call Hippo, CallerDesk, 99 Acres, Authkey, Arka, Big V Telecom.
Use Case Recommendations
Best Fit for EngageBay
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
Best Fit for Kylas
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | EngageBay | Kylas |
|---|---|---|
| Starting Price | Free | Free |
| Top Tier Price | $119.99/mo | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 8 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
EngageBay and Kylas both serve the customer relationship management and sales pipeline tracking market. EngageBay offers a more accessible entry point, while Kylas starts at $0/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit EngageBay and Kylas for current information.
Frequently asked questions.
Frequently asked questions- Is EngageBay or Kylas cheaper?
- Both platforms start at the same $0/mo price point. Beyond the free tier, EngageBay's paid plans run from $14.99/mo to $119.99/mo depending on contact volume, while Kylas's Elevate plan costs $175/mo for 100,000 expandable records, with a top Exceed tier requiring you to contact sales.
- What is the main difference between EngageBay and Kylas?
- EngageBay is an all-in-one platform combining CRM with email marketing, landing pages, live chat, and a helpdesk, with a free tier for up to 15 members. Kylas is a sales-focused CRM emphasizing lead, contact, company, and deal management with customizable pipelines and quotations, priced as a flat organization-wide fee.
- Does Kylas charge per user?
- No, Kylas pricing is a flat fee for the whole organization with unlimited users rather than a per-seat rate. This applies across its Embark, Elevate, and Exceed plans, all of which offer unlimited users regardless of tier.
- Which CRM has more integrations, EngageBay or Kylas?
- EngageBay lists 10 integrations, including Zapier, Shopify, Xero, Stripe, and Slack, while Kylas lists 8 integrations, including Aircall, Apollo.io, and Call Hippo. EngageBay's integration list leans toward marketing and ecommerce tools, while Kylas's leans toward calling and telephony tools.
- Which CRM is better for budget-conscious teams?
- Both EngageBay and Kylas are listed as good fits for budget-conscious teams looking for an affordable CRM platform. Both also let teams start free and scale up as needs grow, so the better choice depends on whether you need EngageBay's broader marketing and service tools or Kylas's sales-focused feature set.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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