EngageBay vs Monday CRM: CRM Platform Comparison
Compare EngageBay and Monday CRM side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
EngageBay and Monday CRM are both CRM platforms, but EngageBay bundles marketing, sales, and helpdesk tools starting free, while Monday CRM offers a highly customizable pipeline built on the monday.com Work OS starting at $12/mo. EngageBay lists 10 integrations versus Monday CRM's 8, and each lists 8 features on its own page.
Key takeaways
- EngageBay's entry plan is free while Monday CRM's Basic plan starts at $12/mo.
- EngageBay's top tier, the Pro plan, costs $119.99/mo and supports 50,000 contacts.
- EngageBay lists 10 integrations including Shopify, Xero, Stripe, and Twilio, while Monday CRM lists 8 including Gmail, Zoom, and DocuSign.
- Both platforms share Zapier and Slack as integrations.
- Monday CRM was founded in 2012, while EngageBay's founding year is not listed.
Reviewed and updated September 4, 2026
EngageBay vs Monday CRM: CRM Platform Comparison
EngageBay and Monday CRM are both CRM platforms. Choosing between them depends on your team size, budget, and specific customer relationship management and sales pipeline tracking requirements. Here is what each vendor publishes about pricing, features, and integrations.
The Quick Answer
By each vendor's own wording, EngageBay lists email marketing and landing page builder, while Monday CRM lists customizable deal pipeline boards and lead and contact management. A capability both offer can appear under different names, so read both feature lists below.
EngageBay offers a lower entry point at $0/mo compared to Monday CRM at $12/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
EngageBay is EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.
Monday CRM is A flexible CRM built on the monday.com Work OS platform, offering highly customizable pipelines, automations, and dashboards. Ideal for teams that want a CRM tightly integrated with project management and collaboration workflows, with a visual and intuitive interface.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Basic
EngageBay Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts |
| Basic | $14.99/mo | 500 Contacts |
| Growth | $64.99/mo | 5000 Contacts |
| Pro | $119.99/mo | 50,000 Contacts |
Source: EngageBay Pricing
Monday CRM Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Basic | $12/mo |
| Standard | $17/mo |
| Pro | $28/mo |
| Ultimate | Contact Sales |
Source: Monday CRM Pricing
Pricing Analysis
EngageBay is more affordable at the entry level ($0/mo vs $12/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
EngageBay includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- and 2 more listed below
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- and 2 more listed below
EngageBay Key Features
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Monday CRM Key Features
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- Document management
- Integrated project management capabilities
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by EngageBay
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Listed only by Monday CRM
- Customizable deal pipeline boards
- Lead and contact management
- Sales automations and workflows
- Email tracking and templates
- Activity management and logging
- Customizable dashboards and reporting
- Document management
- Integrated project management capabilities
Integration Ecosystem
EngageBay Integrations
EngageBay connects with: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Monday CRM Integrations
Monday CRM connects with: Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, Microsoft Teams, DocuSign.
Shared Integrations
Both tools integrate with: Zapier, Slack.
Integrations listed only by EngageBay: Shopify, Xero, SendGrid, Mandrill, Stripe, Twilio, WooCommerce, Google Meet.
Integrations listed only by Monday CRM: Gmail, Microsoft Outlook, Zoom, Google Workspace, Microsoft Teams, DocuSign.
Use Case Recommendations
Best Fit for EngageBay
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
Best Fit for Monday CRM
- Budget-conscious teams looking for an affordable CRM platform
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | EngageBay | Monday CRM |
|---|---|---|
| Starting Price | Free | $12/mo |
| Top Tier Price | $119.99/mo | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 8 |
| Founded | N/A | 2012 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
EngageBay and Monday CRM both serve the customer relationship management and sales pipeline tracking market. EngageBay offers a more accessible entry point, while Monday CRM starts at $12/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit EngageBay and Monday CRM for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, EngageBay or Monday CRM?
- EngageBay is cheaper at the entry level, offering a free plan compared to Monday CRM's Basic plan at $12/mo. EngageBay's paid tiers include Basic at $14.99/mo, Growth at $64.99/mo, and Pro at $119.99/mo, while Monday CRM's paid tiers include Standard at $17/mo and Pro at $28/mo, with Ultimate requiring contact with sales.
- What integrations does EngageBay support compared to Monday CRM?
- EngageBay lists 10 integrations including Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, and Google Meet. Monday CRM lists 8 integrations including Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Google Workspace, Microsoft Teams, and DocuSign. Both share Zapier and Slack.
- What features does EngageBay offer that Monday CRM does not list?
- EngageBay lists Email Marketing, Landing Page Builder, Lead Scoring, Marketing Automation, Service Automation, Live Chat, Helpdesk, and Custom Reporting. These are listed only by EngageBay based on exact vendor wording, though Monday CRM may offer similar capabilities under different terminology.
- What features does Monday CRM offer that EngageBay does not list?
- Monday CRM lists customizable deal pipeline boards, lead and contact management, sales automations and workflows, email tracking and templates, activity management and logging, customizable dashboards and reporting, document management, and integrated project management capabilities. These appear only on Monday CRM's own feature list, based on exact wording.
- Who is EngageBay best suited for versus Monday CRM?
- EngageBay is best suited for budget-conscious teams, organizations with complex tech stacks needing broad integration support with 10 integrations, and teams wanting to start free and scale. Monday CRM is best suited for enterprise buyers who prefer custom pricing and dedicated support, sales teams tracking deals from first touch to close, and managers needing pipeline visibility and forecasting.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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