EngageBay vs Outreach: CRM Platform vs Sales Engagement Platform Comparison
Compare EngageBay (CRM platform) and Outreach (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
EngageBay is a CRM platform for customer relationship management and sales pipeline tracking, while Outreach is a sales engagement platform for multi-channel outreach and engagement tracking. EngageBay starts free with paid tiers up to $119.99/mo, and Outreach uses custom, contact-sales pricing. Many teams use both together rather than choosing one over the other.
Key takeaways
- EngageBay's Free plan supports 250 contacts, and its Pro plan at $119.99/mo supports up to 50,000 contacts.
- EngageBay offers 4 pricing tiers, while Outreach publishes only 1 tier called Amplify Essentials, priced by contacting sales.
- EngageBay lists 8 key features including Email Marketing, Landing Page Builder, and Helpdesk, while Outreach lists 10 including Conversation Intelligence and Revenue Forecasting.
- EngageBay integrates with tools like Zapier, Shopify, Stripe, and Twilio, while Outreach integrates with Salesforce, HubSpot, Gong, and LinkedIn Sales Navigator.
- Slack is the only integration listed by both EngageBay and Outreach on their respective pages.
Reviewed and updated September 4, 2026
EngageBay vs Outreach: CRM Platform vs Sales Engagement Platform Comparison
EngageBay is a CRM platform; Outreach is a sales engagement platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, multi-channel sales outreach and engagement tracking on the other. This guide lays out what each vendor publishes.
The Quick Answer
EngageBay is a CRM platform for customer relationship management and sales pipeline tracking; Outreach is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, EngageBay lists email marketing and landing page builder, and Outreach lists multi-channel engagement and sequences and ai-powered email generation and optimization.
EngageBay publishes an entry price of $0/mo; Outreach uses custom pricing, so the two cannot be compared on list price.
If your priority is organizing contacts, tracking deals, and forecasting revenue, EngageBay is the one built for it; for coordinating outreach across email, phone, and social channels, that is Outreach. Many teams run one of each.
Understanding the Core Difference
EngageBay is EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.
Outreach is Enterprise sales engagement platform with multi-channel sequences, AI-powered deal insights, revenue forecasting, and conversation intelligence for scaling outbound sales teams.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Amplify Essentials
EngageBay Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts |
| Basic | $14.99/mo | 500 Contacts |
| Growth | $64.99/mo | 5000 Contacts |
| Pro | $119.99/mo | 50,000 Contacts |
Source: EngageBay Pricing
Outreach Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Amplify Essentials | Contact Sales | 10,000 AI Credits |
Source: Outreach Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
EngageBay offers 4 pricing tiers compared to Outreach's 1, giving you more granularity as you scale.
EngageBay includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- and 2 more listed below
- Multi-Channel Engagement and Sequences
- AI-powered email generation and optimization
- Conversation intelligence with call recording
- Deal health scoring and pipeline management
- Revenue forecasting with scenario planning
- Real-time analytics and reporting dashboards
- and 4 more listed below
EngageBay Key Features
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Outreach Key Features
- Multi-Channel Engagement and Sequences
- AI-powered email generation and optimization
- Conversation intelligence with call recording
- Deal health scoring and pipeline management
- Revenue forecasting with scenario planning
- Real-time analytics and reporting dashboards
- Sales rep coaching and performance insights
- Automated task management and reminders
- A/B testing for email templates
- Governance and compliance controls
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by EngageBay
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Listed only by Outreach
- Multi-Channel Engagement and Sequences
- AI-powered email generation and optimization
- Conversation intelligence with call recording
- Deal health scoring and pipeline management
- Revenue forecasting with scenario planning
- Real-time analytics and reporting dashboards
- Sales rep coaching and performance insights
- Automated task management and reminders
- A/B testing for email templates
- Governance and compliance controls
Integration Ecosystem
EngageBay Integrations
EngageBay connects with: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Outreach Integrations
Outreach connects with: Salesforce, Microsoft Dynamics 365, HubSpot, Gmail, Microsoft Outlook, LinkedIn Sales Navigator, Gong, Chorus, Drift, 6sense, Zoom, Slack.
Shared Integrations
Both tools integrate with: Slack.
Integrations listed only by EngageBay: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Twilio, WooCommerce, Google Meet.
Integrations listed only by Outreach: Salesforce, Microsoft Dynamics 365, HubSpot, Gmail, Microsoft Outlook, LinkedIn Sales Navigator, Gong, Chorus, Drift, 6sense, Zoom.
Use Case Recommendations
Best Fit for EngageBay
- Budget-conscious teams looking for an affordable CRM platform
- Teams that want to start free and scale up as needs grow
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for Outreach
- Teams that need a wide feature set (10 capabilities listed)
- Organizations with complex tech stacks needing broad integration support (12 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | EngageBay | Outreach |
|---|---|---|
| Starting Price | Free | Contact Sales |
| Top Tier Price | $119.99/mo | Contact Sales |
| Total Features Listed | 8 | 10 |
| Integrations | 10 | 12 |
| Founded | N/A | 2014 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
EngageBay serves the customer relationship management and sales pipeline tracking side of an outbound stack and Outreach the multi-channel sales outreach and engagement tracking side. EngageBay publishes an entry price (a free tier), while Outreach uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit EngageBay and Outreach for current information.
Frequently asked questions.
Frequently asked questions- What's the main difference between EngageBay and Outreach?
- EngageBay is a CRM platform built for customer relationship management and sales pipeline tracking, while Outreach is a sales engagement platform built for multi-channel sales outreach and engagement tracking. EngageBay bundles CRM with email marketing, landing pages, live chat, and a helpdesk, whereas Outreach focuses on sequences, AI email generation, and revenue forecasting for outbound sales teams.
- How much does EngageBay cost compared to Outreach?
- EngageBay publishes four tiers: Free, Basic at $14.99/mo, Growth at $64.99/mo, and Pro at $119.99/mo. Outreach lists only one plan, Amplify Essentials, priced through contacting sales rather than a published rate, so the two cannot be compared directly on list price.
- Can EngageBay and Outreach be used together?
- Yes, many teams run one of each since they cover different parts of the sales workflow. EngageBay handles contact organization, deal tracking, and forecasting, while Outreach coordinates outreach across email, phone, and social channels, so the two platforms can complement rather than replace each other.
- Which integrations does Outreach support that EngageBay doesn't?
- Outreach lists integrations with Salesforce, Microsoft Dynamics 365, HubSpot, Gmail, Microsoft Outlook, LinkedIn Sales Navigator, Gong, Chorus, Drift, 6sense, and Zoom that are not listed by EngageBay. The only integration both platforms list in common is Slack.
- Is EngageBay a good fit for budget-conscious teams?
- Yes, EngageBay is recommended for budget-conscious teams looking for an affordable CRM platform. It includes a free tier for up to 250 contacts and offers four pricing tiers overall, giving more granularity for scaling compared to Outreach's single published plan.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
Connect on LinkedIn →Explore more.
Ready to scale your outreach?
We build GTM engines that book real meetings. See the receipts.
Related articles.
Kommo vs Luru: CRM Platform vs Sales Engagement Platform Comparison
Compare Kommo (CRM platform) and Luru (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Dripify vs Membrain: Sales Engagement Platform vs CRM Platform Comparison
Compare Dripify (sales engagement platform) and Membrain (CRM platform). See pricing, features, and integrations to decide which one, or both, your stack needs.
AroundDeal vs Leadspicker: Data Enrichment Tool vs Sales Engagement Platform Comparison
Compare AroundDeal (data enrichment tool) and Leadspicker (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
AroundDeal vs Salesflare: Data Enrichment Tool vs CRM Platform Comparison
Compare AroundDeal (data enrichment tool) and Salesflare (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
GetSales.io vs Yet Another Mail Merge: Sales Engagement Platform vs Cold Email Platform Comparison
Compare GetSales.io (sales engagement platform) and Yet Another Mail Merge (cold email platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Gong vs NeverBounce: Sales Engagement Platform vs Data Enrichment Tool Comparison
Gong vs NeverBounce: what Gong's own pages say about enrichment, what NeverBounce's API returns about an address, and how each vendor prices.