EngageBay vs Pipedrive: CRM Platform Comparison
Compare EngageBay and Pipedrive side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
EngageBay and Pipedrive are both CRM platforms, but they differ in focus. EngageBay bundles marketing, sales, and helpdesk tools with a free tier for up to 15 members, while Pipedrive is a sales-focused CRM built around a visual deal pipeline starting at $14 per month. EngageBay has a lower entry price and more listed integrations.
Key takeaways
- EngageBay offers a free plan with 250 contacts, while its Basic plan costs $14.99 per month for 500 contacts.
- Pipedrive's entry level Lite plan costs $14 per month, with Growth at $39, Premium at $59, and Ultimate at $79 per month.
- EngageBay lists 10 integrations including Shopify, Xero, Stripe, and Twilio, while Pipedrive lists 8 integrations including Google Workspace, Mailchimp, Trello, and Asana.
- Both EngageBay and Pipedrive list Zapier and Slack as shared integrations.
- EngageBay's top tier plan is priced at $119.99 per month, compared to Pipedrive's top tier Ultimate plan at $79 per month.
Reviewed and updated September 5, 2026
EngageBay vs Pipedrive: CRM Platform Comparison
EngageBay and Pipedrive are both CRM platforms. Choosing between them depends on your team size, budget, and specific customer relationship management and sales pipeline tracking requirements. Here is what each vendor publishes about pricing, features, and integrations.
The Quick Answer
By each vendor's own wording, EngageBay lists email marketing and landing page builder, while Pipedrive lists visual deal pipeline management and activity-based selling methodology. A capability both offer can appear under different names, so read both feature lists below.
EngageBay offers a lower entry point at $0/mo compared to Pipedrive at $14/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
EngageBay is EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.
Pipedrive is A sales-focused CRM designed by salespeople for salespeople, built around a visual deal pipeline. Pipedrive emphasizes simplicity and ease of use with powerful automation features, AI-powered sales assistance, and activity-based selling methodology.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Lite
EngageBay Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts |
| Basic | $14.99/mo | 500 Contacts |
| Growth | $64.99/mo | 5000 Contacts |
| Pro | $119.99/mo | 50,000 Contacts |
Source: EngageBay Pricing
Pipedrive Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Lite | $14/mo |
| Growth | $39/mo |
| Premium | $59/mo |
| Ultimate | $79/mo |
Source: Pipedrive Pricing
Pricing Analysis
EngageBay is more affordable at the entry level ($0/mo vs $14/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
EngageBay includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- and 2 more listed below
- Visual deal pipeline management
- Activity-based selling methodology
- Email sync with templates and tracking
- Workflow automation builder
- AI-powered sales assistant
- Revenue forecasting and reporting
- and 2 more listed below
EngageBay Key Features
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Pipedrive Key Features
- Visual deal pipeline management
- Activity-based selling methodology
- Email sync with templates and tracking
- Workflow automation builder
- AI-powered sales assistant
- Revenue forecasting and reporting
- Customizable web forms and chatbot
- Mobile app with caller ID and call logging
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by EngageBay
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Listed only by Pipedrive
- Visual deal pipeline management
- Activity-based selling methodology
- Email sync with templates and tracking
- Workflow automation builder
- AI-powered sales assistant
- Revenue forecasting and reporting
- Customizable web forms and chatbot
- Mobile app with caller ID and call logging
Integration Ecosystem
EngageBay Integrations
EngageBay connects with: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Pipedrive Integrations
Pipedrive connects with: Google Workspace, Microsoft Outlook, Slack, Zoom, Zapier, Mailchimp, Trello, Asana.
Shared Integrations
Both tools integrate with: Zapier, Slack.
Integrations listed only by EngageBay: Shopify, Xero, SendGrid, Mandrill, Stripe, Twilio, WooCommerce, Google Meet.
Integrations listed only by Pipedrive: Google Workspace, Microsoft Outlook, Zoom, Mailchimp, Trello, Asana.
Use Case Recommendations
Best Fit for EngageBay
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
Best Fit for Pipedrive
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Feature Comparison Summary
| Feature | EngageBay | Pipedrive |
|---|---|---|
| Starting Price | Free | $14/mo |
| Top Tier Price | $119.99/mo | $79/mo |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 8 |
| Founded | N/A | 2010 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
EngageBay and Pipedrive both serve the customer relationship management and sales pipeline tracking market. EngageBay offers a more accessible entry point, while Pipedrive starts at $14/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit EngageBay and Pipedrive for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, EngageBay or Pipedrive?
- EngageBay is cheaper at the entry level, offering a free plan compared to Pipedrive's $14 per month Lite plan. EngageBay's paid tiers start at $14.99 per month for 500 contacts, while Pipedrive's plans range from $14 to $79 per month across its Lite, Growth, Premium, and Ultimate tiers.
- What is the main difference between EngageBay and Pipedrive?
- EngageBay lets small businesses manage marketing, sales, and customer service in one platform, including email marketing and a landing page builder, with a free tier for teams up to 15 members. Pipedrive is a sales-focused CRM built around a visual deal pipeline, activity-based selling, and AI-powered sales assistance.
- Does EngageBay have a free plan?
- Yes, EngageBay offers a free plan that includes 250 contacts. This lets teams test the platform before committing financially, and it is aimed at teams of up to 15 members.
- What integrations does Pipedrive support compared to EngageBay?
- Pipedrive lists 8 integrations including Google Workspace, Microsoft Outlook, Slack, Zoom, Zapier, Mailchimp, Trello, and Asana. EngageBay lists 10 integrations including Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, and Google Meet. Zapier and Slack are shared between both platforms.
- Who should choose EngageBay over Pipedrive?
- EngageBay best fits budget-conscious teams, organizations with complex tech stacks needing broad integration support with 10 integrations, and teams that want to start free and scale up as needs grow. Pipedrive suits sales teams tracking deals from first touch to close and managers needing pipeline visibility and forecasting.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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