EngageBay vs Salesmate: CRM Platform Comparison
Compare EngageBay and Salesmate side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.
EngageBay is the better fit for budget-conscious teams and small businesses, starting free with 250 contacts and 10 listed integrations. Salesmate is built for mid-market and enterprise sales teams that need built-in calling and texting alongside deal pipelines, starting at $23/mo. Both list 8 core features on their pricing pages, so the right pick depends on team size and budget.
Key takeaways
- EngageBay's entry plan is free and includes 250 contacts, while Salesmate's Basic plan starts at $23/mo with 5K credits per user per month.
- EngageBay's top tier is priced at $119.99/mo, while Salesmate's top listed tier is $63/mo before moving to a custom Enterprise quote.
- Both EngageBay and Salesmate list 8 features on their own pages, but EngageBay's list includes Live Chat and Helpdesk while Salesmate's includes a Power Dialer and Sequences.
- EngageBay lists 10 integrations including Shopify, Stripe, and Twilio, while Salesmate lists 9 integrations including Dialpad, QuickBooks Online, and Zoom.
- Zapier, Xero, and Slack are the only integrations shared between EngageBay and Salesmate according to each vendor's own pages.
Reviewed and updated September 5, 2026
EngageBay vs Salesmate: CRM Platform Comparison
EngageBay and Salesmate are both CRM platforms. Choosing between them depends on your team size, budget, and specific customer relationship management and sales pipeline tracking requirements. Here is what each vendor publishes about pricing, features, and integrations.
The Quick Answer
By each vendor's own wording, EngageBay lists email marketing and landing page builder, while Salesmate lists contact, company management and deal pipeline management. A capability both offer can appear under different names, so read both feature lists below.
EngageBay offers a lower entry point at $0/mo compared to Salesmate at $23/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
EngageBay is EngageBay lets small businesses manage marketing, sales and customer service in one platform. The CRM sits alongside email marketing, landing pages, live chat and a helpdesk, with a free tier for teams of up to 15 members.
Salesmate is Salesmate helps mid-market and enterprise teams unify customer operations on one AI-powered platform with CRM, marketing automation, customer support, communication, workflows and AI. It includes built-in calling and texting alongside deal pipelines, sequences and smart flow automation.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Free
Basic
EngageBay Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Free | Free | 250 Contacts |
| Basic | $14.99/mo | 500 Contacts |
| Growth | $64.99/mo | 5000 Contacts |
| Pro | $119.99/mo | 50,000 Contacts |
Source: EngageBay Pricing
Salesmate Pricing (as of September 2026)
| Plan | Price | Contacts |
|---|---|---|
| Basic | $23/mo | 5K Credits / User / Month |
| Pro | $39/mo | 10K Credits / User / Month |
| Business | $63/mo | 15K Credits / User / Month |
| Enterprise | Contact Sales | - |
Source: Salesmate Pricing
Pricing Analysis
EngageBay is more affordable at the entry level ($0/mo vs $23/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.
EngageBay includes a free tier, letting you test the platform before committing financially.
Features Breakdown
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- and 2 more listed below
- Contact, company management
- Deal pipeline management
- Full email sync
- Meeting scheduler
- Sequences
- Sales and marketing automation (Smart flows)
- and 2 more listed below
EngageBay Key Features
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Salesmate Key Features
- Contact, company management
- Deal pipeline management
- Full email sync
- Meeting scheduler
- Sequences
- Sales and marketing automation (Smart flows)
- Power dialer
- Custom dashboard and reports with goals
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by EngageBay
- Email Marketing
- Landing Page Builder
- Lead Scoring
- Marketing Automation
- Service Automation
- Live Chat
- Helpdesk
- Custom Reporting
Listed only by Salesmate
- Contact, company management
- Deal pipeline management
- Full email sync
- Meeting scheduler
- Sequences
- Sales and marketing automation (Smart flows)
- Power dialer
- Custom dashboard and reports with goals
Integration Ecosystem
EngageBay Integrations
EngageBay connects with: Zapier, Shopify, Xero, SendGrid, Mandrill, Stripe, Slack, Twilio, WooCommerce, Google Meet.
Salesmate Integrations
Salesmate connects with: Slack, Dialpad, BigCommerce, Squarespace, Xero, QuickBooks Online, WordPress, Zapier, Zoom.
Shared Integrations
Both tools integrate with: Zapier, Xero, Slack.
Integrations listed only by EngageBay: Shopify, SendGrid, Mandrill, Stripe, Twilio, WooCommerce, Google Meet.
Integrations listed only by Salesmate: Dialpad, BigCommerce, Squarespace, QuickBooks Online, WordPress, Zoom.
Use Case Recommendations
Best Fit for EngageBay
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Teams that want to start free and scale up as needs grow
Best Fit for Salesmate
- Budget-conscious teams looking for an affordable CRM platform
- Enterprise buyers who prefer custom pricing and dedicated support
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Feature Comparison Summary
| Feature | EngageBay | Salesmate |
|---|---|---|
| Starting Price | Free | $23/mo |
| Top Tier Price | $119.99/mo | Contact Sales |
| Total Features Listed | 8 | 8 |
| Integrations | 10 | 9 |
| Founded | N/A | 2016 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking requirements and monthly budget
- Estimate your expected contacts and deals to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
EngageBay and Salesmate both serve the customer relationship management and sales pipeline tracking market. EngageBay offers a more accessible entry point, while Salesmate starts at $23/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit EngageBay and Salesmate for current information.
Frequently asked questions.
Frequently asked questions- Which is cheaper, EngageBay or Salesmate?
- EngageBay is cheaper at the entry level, offering a free plan with 250 contacts, while Salesmate's Basic plan starts at $23/mo. EngageBay's paid tiers run from $14.99/mo up to $119.99/mo, while Salesmate's listed tiers run from $23/mo up to $63/mo before its Enterprise plan requires contacting sales.
- Does EngageBay have a free plan?
- Yes, EngageBay offers a free plan that includes 250 contacts, making it a lower entry point than Salesmate, which starts at $23/mo for its Basic plan.
- What integrations does Salesmate support that EngageBay doesn't?
- Salesmate lists integrations with Dialpad, BigCommerce, Squarespace, QuickBooks Online, WordPress, and Zoom that are not listed on EngageBay's integration page. Both platforms do share Zapier, Xero, and Slack as common integrations.
- Is EngageBay or Salesmate better for a small business?
- EngageBay is positioned as the better fit for budget-conscious teams and small businesses, since it starts free and offers 10 listed integrations for teams with complex tech stacks. Salesmate is aimed more at sales teams tracking deals from first touch to close and enterprise buyers who prefer custom pricing.
- How many features do EngageBay and Salesmate each list?
- Both EngageBay and Salesmate list 8 features on their own pages. EngageBay's list includes Email Marketing, Landing Page Builder, and Helpdesk, while Salesmate's list includes Deal Pipeline Management, Sequences, and Power Dialer.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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