Freshsales vs GetSales.io: CRM Platform vs Sales Engagement Platform Comparison
Compare Freshsales (CRM platform) and GetSales.io (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Freshsales is a CRM platform for contact, deal, and pipeline management starting at $9/mo, while GetSales.io is a sales engagement platform for multichannel outreach across email, LinkedIn, and social starting at $39/mo. They cover different parts of the sales workflow, so many teams run both together rather than choosing one over the other.
Key takeaways
- Freshsales entry pricing starts at $9/mo with its Growth plan, while GetSales.io's entry Send plan costs $39/mo.
- Freshsales includes Freddy AI for lead scoring, deal insights, and next-best-action recommendations alongside built-in email and phone with call recording.
- GetSales.io combines cold email with LinkedIn in one automated sequence and adds waterfall email finding, validation, and AI enrichment.
- Freshsales integrates with Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, and Shopify.
- GetSales.io integrates with HubSpot, Salesforce, Pipedrive, LinkedIn, Webhooks, and API & MCP.
Reviewed and updated September 4, 2026
Freshsales vs GetSales.io: CRM Platform vs Sales Engagement Platform Comparison
Sales teams building an outbound stack often weigh Freshsales, a CRM platform for customer relationship management and sales pipeline tracking, against GetSales.io, a sales engagement platform for multi-channel sales outreach and engagement tracking. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.
The Quick Answer
Freshsales is a CRM platform for customer relationship management and sales pipeline tracking; GetSales.io is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Freshsales lists contact, account, and deal management and built-in email and phone with call recording, and GetSales.io lists multichannel sequences and cold email sequence.
Freshsales offers a lower entry point at $9/mo compared to GetSales.io at $39/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Freshsales is the one built for it; for coordinating outreach across email, phone, and social channels, that is GetSales.io. Many teams run one of each.
Understanding the Core Difference
Freshsales is An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.
GetSales.io is Multichannel outreach and GTM automation platform that combines cold email with LinkedIn in one automated sequence. It adds waterfall email finding and validation, AI enrichment, a shared team unibox and a built-in CRM, with automation exposed through its own API.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Growth
Send
Freshsales Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Growth | $9/mo |
| Pro | $39/mo |
| Enterprise | $59/mo |
Source: Freshsales Pricing
GetSales.io Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Send | $39/mo | per seat; 10 GetSales Enrich, 10 Email Finder, 10 Email Validate, 10 LLM credits per seat/month | No email inboxes included on this tier |
| Enrich | $49/mo | per seat; AI enrichment plus multichannel outreach | Multichannel Unibox & Sequencer, including 3 email inboxes per seat |
| Scale | $69/mo | per seat; 2,000 LLM credits, 1,000 GetSales Enrich, 500 Email Finder, 500 Email Validate per seat/month | Premium Email Sequencer, including 20 email inboxes per seat for high-volume multichannel outreach |
Source: GetSales.io Pricing
Pricing Analysis
Freshsales is more affordable at the entry level ($9/mo vs $39/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking, this price difference matters.
Features Breakdown
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- and 2 more listed below
- Multichannel sequences
- Cold email sequence
- Multichannel Unibox & Sequencer
- Premium Email Sequencer
- Team Unibox
- Email Finder
- and 3 more listed below
Freshsales Key Features
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
GetSales.io Key Features
- Multichannel sequences
- Cold email sequence
- Multichannel Unibox & Sequencer
- Premium Email Sequencer
- Team Unibox
- Email Finder
- Email Validate
- GetSales Enrich
- GetSales Co-Pilot
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Freshsales
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
Listed only by GetSales.io
- Multichannel sequences
- Cold email sequence
- Multichannel Unibox & Sequencer
- Premium Email Sequencer
- Team Unibox
- Email Finder
- Email Validate
- GetSales Enrich
- GetSales Co-Pilot
Integration Ecosystem
Freshsales Integrations
Freshsales connects with: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.
GetSales.io Integrations
GetSales.io connects with: HubSpot, Salesforce, Pipedrive, LinkedIn, Webhooks, API & MCP.
Integrations listed only by Freshsales: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.
Integrations listed only by GetSales.io: HubSpot, Salesforce, Pipedrive, LinkedIn, Webhooks, API & MCP.
Use Case Recommendations
Best Fit for Freshsales
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for GetSales.io
- Budget-conscious teams looking for an affordable sales engagement platform
- Teams that need a wide feature set (9 capabilities listed)
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Feature Comparison Summary
| Feature | Freshsales | GetSales.io |
|---|---|---|
| Starting Price | $9/mo | $39/mo |
| Top Tier Price | $59/mo | $69/mo |
| Total Features Listed | 8 | 9 |
| Integrations | 8 | 6 |
| Founded | 2010 | N/A |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Freshsales serves the customer relationship management and sales pipeline tracking side of an outbound stack and GetSales.io the multi-channel sales outreach and engagement tracking side. Freshsales offers a more accessible entry point at $9/mo, while GetSales.io starts at $39/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Freshsales and GetSales.io for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Freshsales and GetSales.io?
- Freshsales is a CRM platform built for customer relationship management and sales pipeline tracking, while GetSales.io is a sales engagement platform built for multi-channel sales outreach and engagement tracking. Freshsales focuses on organizing contacts, deals, and forecasting, while GetSales.io focuses on coordinating outreach across email, phone, and social channels.
- Which is cheaper, Freshsales or GetSales.io?
- Freshsales is cheaper at the entry level, starting at $9/mo for its Growth plan, compared to GetSales.io's Send plan at $39/mo. Freshsales also offers a Pro plan at $39/mo and Enterprise at $59/mo, while GetSales.io's higher tiers are Enrich at $49/mo and Scale at $69/mo.
- Can I use both Freshsales and GetSales.io together?
- Yes, the article notes that many teams run one of each since the two platforms cover different parts of the workflow. Freshsales handles contact, deal, and pipeline management, while GetSales.io handles multichannel outreach, so they can complement rather than replace each other.
- What features does GetSales.io offer that Freshsales does not list?
- GetSales.io lists multichannel sequences, cold email sequence, Multichannel Unibox & Sequencer, Premium Email Sequencer, Team Unibox, Email Finder, Email Validate, GetSales Enrich, and GetSales Co-Pilot. These are listed only under GetSales.io's own feature wording, according to the article's comparison.
- What integrations does Freshsales support compared to GetSales.io?
- Freshsales connects with Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, and Shopify. GetSales.io instead connects with HubSpot, Salesforce, Pipedrive, LinkedIn, Webhooks, and API & MCP, so the two tools plug into different parts of a sales stack.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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