Freshsales vs Salestools: CRM Platform vs Sales Engagement Platform Comparison
Compare Freshsales (CRM platform) and Salestools (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Compare Freshsales (CRM platform) and Salestools (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Reviewed and updated September 5, 2026
Freshsales vs Salestools: CRM Platform vs Sales Engagement Platform Comparison
Freshsales (CRM platform) and Salestools (sales engagement platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Freshsales is a CRM platform for customer relationship management and sales pipeline tracking; Salestools is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Freshsales lists contact, account, and deal management and built-in email and phone with call recording, and Salestools lists ai sales agents and prospector.
Freshsales offers a lower entry point at $9/mo compared to Salestools at $79/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Freshsales is the one built for it; for coordinating outreach across email, phone, and social channels, that is Salestools. Many teams run one of each.
Understanding the Core Difference
Freshsales is An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.
Salestools is AI SDR platform where agents prospect, research and book meetings across email and LinkedIn on top of a 400M+ contact database, with unlimited mailboxes and warmup, LinkedIn automation and an AutoPilot AI SDR included in every seat, and two-way Salesforce and HubSpot sync.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Growth
Starter
Freshsales Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Growth | $9/mo |
| Pro | $39/mo |
| Enterprise | $59/mo |
Source: Freshsales Pricing
Salestools Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Starter | $79/mo | Per seat; up to 3 seats; 1,000 data credits / seat / mo; 1 LinkedIn account / seat | Unlimited email sending (fair use); unlimited mailboxes & warmup |
| Growth | $129/mo | Per seat; up to 10 seats; 3,000 data credits / seat / mo; AutoPilot AI SDR with 300 managed prospects / seat | Unlimited email sending (fair use); unlimited mailboxes & warmup |
| Scale | $199/mo | Per seat; up to 25 seats; 10,000 data credits / seat / mo; AutoPilot with 1,000 managed prospects / seat; 3 LinkedIn accounts / seat | Unlimited email sending (fair use); unlimited mailboxes & warmup |
| Enterprise | Contact Sales | Unlimited seats; custom data credits and LinkedIn accounts | Dedicated infra and SLA |
Source: Salestools Pricing
Pricing Analysis
Freshsales is more affordable at the entry level ($9/mo vs $79/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking, this price difference matters.
Salestools offers 4 pricing tiers compared to Freshsales's 3, giving you more granularity as you scale.
Features Breakdown
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- and 2 more listed below
- AI Sales Agents
- Prospector
- Unlimited mailboxes & warmup, free
- LinkedIn automation
- AutoPilot AI SDR
- CoPilot mode
- and 3 more listed below
Freshsales Key Features
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
Salestools Key Features
- AI Sales Agents
- Prospector
- Unlimited mailboxes & warmup, free
- LinkedIn automation
- AutoPilot AI SDR
- CoPilot mode
- Autonomous replies & meeting booking
- API, webhooks & deliverability monitoring
- Every buying signal
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Freshsales
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
Listed only by Salestools
- AI Sales Agents
- Prospector
- Unlimited mailboxes & warmup, free
- LinkedIn automation
- AutoPilot AI SDR
- CoPilot mode
- Autonomous replies & meeting booking
- API, webhooks & deliverability monitoring
- Every buying signal
Integration Ecosystem
Freshsales Integrations
Freshsales connects with: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.
Salestools Integrations
Salestools connects with: Salesforce, HubSpot, Clay, Slack, Gmail, LinkedIn.
Shared Integrations
Both tools integrate with: Gmail, Slack.
Integrations listed only by Freshsales: Freshworks Suite, Microsoft Outlook, Zoom, Zapier, Segment, Shopify.
Integrations listed only by Salestools: Salesforce, HubSpot, Clay, LinkedIn.
Use Case Recommendations
Best Fit for Freshsales
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (8 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for Salestools
- Teams that need a wide feature set (9 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Feature Comparison Summary
| Feature | Freshsales | Salestools |
|---|---|---|
| Starting Price | $9/mo | $79/mo |
| Top Tier Price | $59/mo | Contact Sales |
| Total Features Listed | 8 | 9 |
| Integrations | 8 | 6 |
| Founded | 2010 | N/A |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Freshsales serves the customer relationship management and sales pipeline tracking side of an outbound stack and Salestools the multi-channel sales outreach and engagement tracking side. Freshsales offers a more accessible entry point at $9/mo, while Salestools starts at $79/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Freshsales and Salestools for current information.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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