Freshsales vs Zeliq: CRM Platform vs Sales Engagement Platform Comparison
Compare Freshsales (CRM platform) and Zeliq (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Freshsales is a CRM platform for contact, account, and deal management with built-in phone and email, starting at $9/mo. Zeliq is a sales engagement platform for multichannel outreach across email, call, and social, with a free entry tier. They solve different parts of the workflow, and many teams run both together.
Key takeaways
- Freshsales entry pricing starts at $9/mo for the Growth plan, rising to $39/mo for Pro and $59/mo for Enterprise.
- Zeliq offers a free Basic plan that allows importing up to 100 leads per month and running 2 active email-only sequences.
- Zeliq's Starter plan costs $59/mo and includes 750 credits per month plus 75 phone numbers or 750 emails.
- Freshsales lists Freddy AI for lead scoring and deal insights, while Zeliq lists an Enrichment Hub with waterfall enrichment and an Enrichment API.
- Freshsales integrates with Freshworks Suite, Slack, Zoom, Zapier, Segment, and Shopify, while Zeliq integrates with HubSpot, Salesforce, Pipedrive, Aircall, and Ringover, with Gmail shared by both.
Reviewed and updated September 2, 2026
Freshsales vs Zeliq: CRM Platform vs Sales Engagement Platform Comparison
Freshsales (CRM platform) and Zeliq (sales engagement platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.
The Quick Answer
Freshsales is a CRM platform for customer relationship management and sales pipeline tracking; Zeliq is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Freshsales lists contact, account, and deal management and built-in email and phone with call recording, and Zeliq lists multichannel sequences across email, call and social and lead search with basic and advanced filters.
Zeliq offers a lower entry point at $0/mo compared to Freshsales at $9/mo.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Freshsales is the one built for it; for coordinating outreach across email, phone, and social channels, that is Zeliq. Many teams run one of each.
Understanding the Core Difference
Freshsales is An AI-powered CRM by Freshworks that combines contact management, deal tracking, and communication tools in one platform. Features Freddy AI for lead scoring, deal insights, and next-best-action recommendations, with built-in phone and email capabilities.
Zeliq is Sales prospecting and engagement platform that combines a lead search and waterfall enrichment hub with multichannel sequences across email, calls and social, plus a connected dialer and CRM sync.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Growth
Basic
Freshsales Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Growth | $9/mo |
| Pro | $39/mo |
| Enterprise | $59/mo |
Source: Freshsales Pricing
Zeliq Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Basic | Free | Import up to 100 leads per month | Run 2 active sequences (emails only) |
| Starter | $59/mo | 750 credits / month | 75 phone numbers or 750 emails |
| Custom | Contact Sales | Starts as from 24k credits/user/year | - |
Source: Zeliq Pricing
Pricing Analysis
Zeliq offers the lower entry point ($0/mo vs $9/mo). Teams watching their budget will appreciate the savings, especially when starting out.
Zeliq includes a free tier, which is helpful for evaluating the platform without upfront cost.
Features Breakdown
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- and 2 more listed below
- Multichannel sequences across email, call and social
- Lead search with basic and advanced filters
- Enrichment Hub with waterfall enrichment
- Chrome extension for enrichment
- Lead engagement scoring
- Dialer connection for calling from the platform
- and 4 more listed below
Freshsales Key Features
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
Zeliq Key Features
- Multichannel sequences across email, call and social
- Lead search with basic and advanced filters
- Enrichment Hub with waterfall enrichment
- Chrome extension for enrichment
- Lead engagement scoring
- Dialer connection for calling from the platform
- Social automation
- SDR and manager cockpits for reporting
- Two-way CRM integration to pull and push records
- Enrichment API
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Freshsales
- Contact, account, and deal management
- Built-in email and phone with call recording
- Freddy AI lead scoring and deal insights
- Visual sales pipeline management
- Workflow automation and sequences
- Multiple pipeline support
- Advanced reporting and forecasting
- Territory management and auto-assignment
Listed only by Zeliq
- Multichannel sequences across email, call and social
- Lead search with basic and advanced filters
- Enrichment Hub with waterfall enrichment
- Chrome extension for enrichment
- Lead engagement scoring
- Dialer connection for calling from the platform
- Social automation
- SDR and manager cockpits for reporting
- Two-way CRM integration to pull and push records
- Enrichment API
Integration Ecosystem
Freshsales Integrations
Freshsales connects with: Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.
Zeliq Integrations
Zeliq connects with: HubSpot, Salesforce, Pipedrive, Aircall, Ringover, Gmail, Microsoft, API.
Shared Integrations
Both tools integrate with: Gmail.
Integrations listed only by Freshsales: Freshworks Suite, Microsoft Outlook, Slack, Zoom, Zapier, Segment, Shopify.
Integrations listed only by Zeliq: HubSpot, Salesforce, Pipedrive, Aircall, Ringover, Microsoft, API.
Use Case Recommendations
Best Fit for Freshsales
- Budget-conscious teams looking for an affordable CRM platform
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
- Growing teams that need scalable contact management
Best Fit for Zeliq
- Budget-conscious teams looking for an affordable sales engagement platform
- Teams that need a wide feature set (10 capabilities listed)
- Teams that want to start free and scale up as needs grow
- Enterprise buyers who prefer custom pricing and dedicated support
Feature Comparison Summary
| Feature | Freshsales | Zeliq |
|---|---|---|
| Starting Price | $9/mo | Free |
| Top Tier Price | $59/mo | Contact Sales |
| Total Features Listed | 8 | 10 |
| Integrations | 8 | 8 |
| Founded | 2010 | N/A |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Freshsales serves the customer relationship management and sales pipeline tracking side of an outbound stack and Zeliq the multi-channel sales outreach and engagement tracking side. Zeliq offers a more accessible entry point, while Freshsales starts at $9/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Freshsales and Zeliq for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Freshsales and Zeliq?
- Freshsales is a CRM platform built for customer relationship management and sales pipeline tracking, while Zeliq is a sales engagement platform built for multichannel sales outreach and engagement tracking. Freshsales focuses on contact, account, and deal management, while Zeliq focuses on sequences across email, call, and social channels.
- Which is cheaper, Freshsales or Zeliq?
- Zeliq has the lower entry point with a free Basic plan, compared to Freshsales starting at $9/mo for its Growth plan. Zeliq's free tier allows importing up to 100 leads per month and running 2 active email-only sequences, useful for evaluating the platform before paying anything.
- Can I use Freshsales and Zeliq together?
- Yes, the article notes that many teams run one of each since they serve different parts of the sales workflow. Freshsales handles organizing contacts, tracking deals, and forecasting revenue, while Zeliq coordinates outreach across email, phone, and social channels.
- What integrations does Freshsales offer compared to Zeliq?
- Freshsales connects with Freshworks Suite, Gmail, Microsoft Outlook, Slack, Zoom, Zapier, Segment, and Shopify. Zeliq connects with HubSpot, Salesforce, Pipedrive, Aircall, Ringover, Gmail, Microsoft, and API access. Gmail is the only integration listed by both platforms.
- Does Zeliq include a CRM?
- Zeliq is not a CRM itself but includes two-way CRM integration to pull and push records, and it syncs with tools like HubSpot, Salesforce, and Pipedrive. Freshsales, by contrast, is the CRM platform in this comparison, offering contact, account, and deal management natively.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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