Gong vs JustCall: Sales Engagement Platform Comparison
Compare Gong and JustCall side by side. See pricing, features, and integrations to choose the right sales engagement platform for your needs.
Gong and JustCall both target coordinating outreach across email, phone, and social channels but differ in focus. Gong is a Revenue AI platform built around deal intelligence, forecasting, and coaching, priced through custom quotes. JustCall is an AI communication platform centered on a sales dialer, SMS, and WhatsApp workflows, starting at $29/mo. The right pick depends on budget and required capabilities.
Key takeaways
- JustCall publishes an entry price of $29/mo for its Team plan, while Gong uses custom Contact Sales pricing with no published starting rate.
- JustCall offers 5 pricing tiers (Team, Pro, Pro Plus, Business, SalesPro) compared to Gong's single Contact Sales tier.
- Gong lists 10 key features on its own page, including deal intelligence and risk alerts, revenue forecasting with pipeline analytics, and a Data Cloud for revenue data warehousing.
- JustCall lists 10 key features on its own page, including sales dialer, SMS workflows, WhatsApp inbox, sentiment analysis, and AI call scoring.
- Gong integrates with 12 named tools including Microsoft Dynamics 365, Zoom, and Outreach, while JustCall integrates with 10 named tools including Pipedrive, Zoho, and Zendesk, and both share Salesforce, HubSpot, and Slack.
Reviewed and updated September 5, 2026
Gong vs JustCall: Sales Engagement Platform Comparison
Finding the right sales engagement platform can directly impact your revenue pipeline. Gong and JustCall both aim to solve the same core problem (coordinating outreach across email, phone, and social channels), yet they approach it differently. Let's break down the specifics.
The Quick Answer
By each vendor's own wording, Gong lists ai-powered call recording and transcription and deal intelligence and risk alerts, while JustCall lists sales dialer and sms workflows. A capability both offer can appear under different names, so read both feature lists below.
JustCall publishes an entry price of $29/mo; Gong uses custom pricing, so the two cannot be compared on list price.
If your priority is coordinating outreach across email, phone, and social channels, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.
Understanding the Core Difference
Gong is Revenue AI platform that captures and analyzes customer interactions across calls, emails, and meetings to deliver deal intelligence, forecasting, and sales coaching insights.
JustCall is AI communication platform for sales and support teams combining a cloud phone system, sales dialer, SMS and WhatsApp inboxes, and multi-channel workflow automation. Adds AI call coaching, transcription, sentiment analysis and CRM integration.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Gong (platform)
Team
Gong Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Gong (platform) | Contact Sales |
Source: Gong Pricing
JustCall Pricing (as of September 2026)
| Plan | Price | Contacts | Emails |
|---|---|---|---|
| Team | $29/mo | Per user; minimum license applies | Unlimited outbound minutes under fair usage; included SMS segments by region |
| Pro | $49/mo | Per user; minimum license applies | Unlimited outbound minutes under fair usage |
| Pro Plus | $89/mo | Minimum license: 2 | Unlimited outbound and inbound minutes under fair usage; 1,000 SMS segments |
| Business | Contact Sales | Minimum license: 10 | Unlimited calling & SMS |
| SalesPro | Contact Sales | Minimum license: 2 | Unlimited outbound calling under fair usage |
Source: JustCall Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
JustCall offers 5 pricing tiers compared to Gong's 1, giving you more granularity as you scale.
Features Breakdown
- AI-powered call recording and transcription
- Deal intelligence and risk alerts
- Revenue forecasting with pipeline analytics
- Sales engagement sequences (Engage module)
- Coaching insights and talk-track analysis
- Email and web conferencing capture
- and 4 more listed below
- Sales Dialer
- SMS Workflows
- Bulk SMS
- WhatsApp Inbox
- Call Recording
- Advanced Analytics
- and 4 more listed below
Gong Key Features
- AI-powered call recording and transcription
- Deal intelligence and risk alerts
- Revenue forecasting with pipeline analytics
- Sales engagement sequences (Engage module)
- Coaching insights and talk-track analysis
- Email and web conferencing capture
- Smart trackers for competitive mentions
- Team and rep performance dashboards
- Data Cloud for revenue data warehouse
- Ask Anything AI-generated insights
JustCall Key Features
- Sales Dialer
- SMS Workflows
- Bulk SMS
- WhatsApp Inbox
- Call Recording
- Advanced Analytics
- Automated Call Distribution
- Sentiment analysis
- AI call scoring
- Real-time agent assist
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Gong
- AI-powered call recording and transcription
- Deal intelligence and risk alerts
- Revenue forecasting with pipeline analytics
- Sales engagement sequences (Engage module)
- Coaching insights and talk-track analysis
- Email and web conferencing capture
- Smart trackers for competitive mentions
- Team and rep performance dashboards
- Data Cloud for revenue data warehouse
- Ask Anything AI-generated insights
Listed only by JustCall
- Sales Dialer
- SMS Workflows
- Bulk SMS
- WhatsApp Inbox
- Call Recording
- Advanced Analytics
- Automated Call Distribution
- Sentiment analysis
- AI call scoring
- Real-time agent assist
Integration Ecosystem
Gong Integrations
Gong connects with: Salesforce, HubSpot, Microsoft Dynamics 365, Zoom, Microsoft Teams, Google Meet, Webex, Gmail, Microsoft Outlook, Slack, Outreach, Salesloft.
JustCall Integrations
JustCall connects with: Salesforce, HubSpot, Pipedrive, Zoho, Zapier, Slack, Copper, Intercom, Zendesk, Freshdesk.
Shared Integrations
Both tools integrate with: Salesforce, HubSpot, Slack.
Integrations listed only by Gong: Microsoft Dynamics 365, Zoom, Microsoft Teams, Google Meet, Webex, Gmail, Microsoft Outlook, Outreach, Salesloft.
Integrations listed only by JustCall: Pipedrive, Zoho, Zapier, Copper, Intercom, Zendesk, Freshdesk.
Use Case Recommendations
Best Fit for Gong
- Organizations with complex tech stacks needing broad integration support (12 integrations)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Best Fit for JustCall
- Budget-conscious teams looking for an affordable sales engagement platform
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Feature Comparison Summary
| Feature | Gong | JustCall |
|---|---|---|
| Starting Price | Contact Sales | $29/mo |
| Top Tier Price | Contact Sales | Contact Sales |
| Total Features Listed | 10 | 10 |
| Integrations | 12 | 10 |
| Founded | 2015 | N/A |
Getting Started Checklist
- Define your multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Gong and JustCall both serve the multi-channel sales outreach and engagement tracking market. JustCall publishes an entry price of $29/mo, while Gong uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Gong and JustCall for current information.
Frequently asked questions.
Frequently asked questions- What is the main difference between Gong and JustCall?
- Gong is a Revenue AI platform that captures and analyzes calls, emails, and meetings to deliver deal intelligence, forecasting, and coaching insights. JustCall is an AI communication platform combining a cloud phone system, sales dialer, SMS and WhatsApp inboxes, and multi-channel workflow automation with AI call coaching and sentiment analysis.
- How much does JustCall cost compared to Gong?
- JustCall publishes an entry price of $29/mo for its Team plan, with additional tiers at $49/mo (Pro) and $89/mo (Pro Plus), plus custom-quoted Business and SalesPro tiers. Gong uses custom Contact Sales pricing for its single platform tier, so it cannot be compared directly to JustCall's list price.
- Which tool has more integrations, Gong or JustCall?
- Gong lists 12 integrations including Salesforce, HubSpot, Microsoft Dynamics 365, Zoom, and Outreach. JustCall lists 10 integrations including Salesforce, HubSpot, Pipedrive, Zoho, and Zendesk. Both platforms share Salesforce, HubSpot, and Slack as common integrations.
- Does Gong or JustCall offer SMS and WhatsApp features?
- JustCall lists SMS Workflows, Bulk SMS, and a WhatsApp Inbox among its key features, according to its own feature list. Gong's listed features focus instead on call recording and transcription, deal intelligence, revenue forecasting, and coaching insights, with no SMS or WhatsApp capabilities named.
- Which tiers use custom pricing for Gong and JustCall?
- Gong's entire platform uses custom Contact Sales pricing, with no published list price. JustCall uses custom Contact Sales pricing only for its Business and SalesPro tiers, while its Team, Pro, and Pro Plus tiers have published monthly prices of $29, $49, and $89 respectively.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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