Tool Comparisons

    Groove by Clari vs Twenty: Sales Engagement Platform vs CRM Platform Comparison

    Compare Groove by Clari (sales engagement platform) and Twenty (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    September 4, 20265 min read
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    The short answer

    Compare Groove by Clari (sales engagement platform) and Twenty (CRM platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    Reviewed and updated September 4, 2026

    Groove by Clari vs Twenty: Sales Engagement Platform vs CRM Platform Comparison

    Groove by Clari (sales engagement platform) and Twenty (CRM platform) sit next to each other in many outbound stacks. They are not substitutes for each other on every job, so this comparison covers pricing, features, and integrations for each and points out where the two meet.

    The Quick Answer

    Groove by Clari is a sales engagement platform for multi-channel sales outreach and engagement tracking; Twenty is a CRM platform for customer relationship management and sales pipeline tracking. By each vendor's own wording, Groove by Clari lists deep salesforce integration and multi-channel engagement flows, and Twenty lists full customization and ai agents with custom skills.

    Twenty publishes an entry price of $9/mo; Groove by Clari uses custom pricing, so the two cannot be compared on list price.

    If your priority is coordinating outreach across email, phone, and social channels, Groove by Clari is the one built for it; for organizing contacts, tracking deals, and forecasting revenue, that is Twenty. Many teams run one of each.

    Understanding the Core Difference

    Groove by Clari is Salesforce-native sales engagement platform (now part of Clari) that automates email sequences, logging, and analytics while keeping all activity data natively in Salesforce.

    Twenty is Twenty is an open source CRM with full customization, AI agents with custom skills, workflows and email and calendar sync, offered as a hosted product priced per user per month. An Enterprise tier is quoted per year.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    Contact SalesGroove by Clari entry plan

    Groove

    $9/moTwenty entry plan

    Pro

    Entry pricing for Groove by Clari and Twenty, as published on each vendor's own pricing page.

    Groove by Clari Pricing (as of September 2026)

    PlanPrice
    GrooveContact Sales

    Source: Groove by Clari Pricing

    Twenty Pricing (as of September 2026)

    PlanPrice
    Pro$9/mo
    Organization$19/mo
    EnterpriseContact Sales

    Source: Twenty Pricing

    Pricing Analysis

    One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.

    Twenty offers 3 pricing tiers compared to Groove by Clari's 1, giving you more granularity as you scale.

    Features Breakdown

    Groove by Clari lists
    • Deep Salesforce integration
    • Multi-channel engagement flows
    • Auto-logging of all activities to Salesforce
    • Email tracking with open and click analytics
    • Dialer with call logging and recording
    • Meeting scheduler with calendar integration
    • and 4 more listed below
    Twenty lists
    • Full customization
    • AI agents with custom skills
    • Workflows
    • Emails and calendar sync
    • Folder and label import
    • Email sharing
    • and 2 more listed below
    What Groove by Clari and Twenty each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    Groove by Clari Key Features

    • Deep Salesforce integration
    • Multi-channel engagement flows
    • Auto-logging of all activities to Salesforce
    • Email tracking with open and click analytics
    • Dialer with call logging and recording
    • Meeting scheduler with calendar integration
    • Analytics dashboards for sequence performance
    • Template and snippet management
    • Revenue intelligence (via Clari platform)
    • Account-based engagement workflows

    Twenty Key Features

    • Full customization
    • AI agents with custom skills
    • Workflows
    • Emails and calendar sync
    • Folder and label import
    • Email sharing
    • Two-factor authentication
    • User roles and field-level permissions

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by Groove by Clari

    • Deep Salesforce integration
    • Multi-channel engagement flows
    • Auto-logging of all activities to Salesforce
    • Email tracking with open and click analytics
    • Dialer with call logging and recording
    • Meeting scheduler with calendar integration
    • Analytics dashboards for sequence performance
    • Template and snippet management
    • Revenue intelligence (via Clari platform)
    • Account-based engagement workflows

    Listed only by Twenty

    • Full customization
    • AI agents with custom skills
    • Workflows
    • Emails and calendar sync
    • Folder and label import
    • Email sharing
    • Two-factor authentication
    • User roles and field-level permissions

    Integration Ecosystem

    Groove by Clari Integrations

    Groove by Clari connects with: Salesforce, Gmail, Microsoft Outlook, Microsoft 365, Google Calendar, LinkedIn Sales Navigator, Clari, Zoom, Slack.

    Twenty Integrations

    Twenty connects with: .

    Integrations listed only by Groove by Clari: Salesforce, Gmail, Microsoft Outlook, Microsoft 365, Google Calendar, LinkedIn Sales Navigator, Clari, Zoom, Slack.

    Use Case Recommendations

    Best Fit for Groove by Clari

    • Teams that need a wide feature set (10 capabilities listed)
    • Organizations with complex tech stacks needing broad integration support (9 integrations)
    • Enterprise buyers who prefer custom pricing and dedicated support

    Best Fit for Twenty

    • Budget-conscious teams looking for an affordable CRM platform
    • Enterprise buyers who prefer custom pricing and dedicated support
    • Sales teams tracking deals from first touch to close
    • Managers who need pipeline visibility and forecasting

    Feature Comparison Summary

    FeatureGroove by ClariTwenty
    Starting PriceContact Sales$9/mo
    Top Tier PriceContact SalesContact Sales
    Total Features Listed108
    Integrations90
    Founded2014N/A

    Getting Started Checklist

    1. Define your multi-channel sales outreach and engagement tracking and customer relationship management and sales pipeline tracking requirements and monthly budget
    2. Estimate your expected sequences and engagement actions and contacts and deals to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    Groove by Clari serves the multi-channel sales outreach and engagement tracking side of an outbound stack and Twenty the customer relationship management and sales pipeline tracking side. Twenty publishes an entry price of $9/mo, while Groove by Clari uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit Groove by Clari and Twenty for current information.

    Groove by ClariTwentySales Engagement PlatformCRM PlatformComparisonsales-engagementcrm
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

    Connect on LinkedIn →
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