Tool Comparisons

    HubSpot CRM vs Kixie: CRM Platform vs Sales Engagement Platform Comparison

    Compare HubSpot CRM (CRM platform) and Kixie (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.

    Editorial illustration for HubSpot CRM vs Kixie
    August 27, 2026Updated September 4, 20266 min read
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    The short answer

    HubSpot CRM and Kixie serve different parts of the sales stack rather than competing head to head. HubSpot CRM is a CRM platform for contact management, deal pipeline tracking, and forecasting, starting free. Kixie is a sales engagement platform for multi-channel outbound calling, texting, and cadences, priced through custom quotes. Many teams run both together.

    Key takeaways

    • HubSpot CRM publishes a free entry plan, while Kixie uses custom, contact-sales pricing across all three of its plans.
    • HubSpot CRM lists 4 pricing tiers (Free, Sales Hub Starter at $20/mo, Sales Hub Professional at $100/mo, and Sales Hub Enterprise at $150/mo) compared to Kixie's 3 tiers.
    • HubSpot CRM's own feature list includes contact and company management, deal pipeline tracking, meeting scheduling, and document tracking with e-signatures.
    • Kixie's own feature list includes outbound call and text cadences, bi-directional CRM integration, live call coaching, and conversation intelligence.
    • Both platforms integrate with Salesforce and Zapier, while HubSpot CRM also connects with Gmail, Outlook, Slack, Shopify, WordPress, and Zoom, and Kixie also connects with HubSpot, Zoho, and Pipedrive.

    Reviewed and updated September 4, 2026

    HubSpot CRM vs Kixie: CRM Platform vs Sales Engagement Platform Comparison

    Sales teams building an outbound stack often weigh HubSpot CRM, a CRM platform for customer relationship management and sales pipeline tracking, against Kixie, a sales engagement platform for multi-channel sales outreach and engagement tracking. They cover different parts of the workflow, so this comparison covers what each one does, what each one costs, and where they overlap.

    The Quick Answer

    HubSpot CRM is a CRM platform for customer relationship management and sales pipeline tracking; Kixie is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, HubSpot CRM lists contact and company management and deal pipeline and tracking, and Kixie lists outbound call & text cadences and bi-directional crm integration.

    HubSpot CRM publishes an entry price of $0/mo; Kixie uses custom pricing, so the two cannot be compared on list price.

    If your priority is organizing contacts, tracking deals, and forecasting revenue, HubSpot CRM is the one built for it; for coordinating outreach across email, phone, and social channels, that is Kixie. Many teams run one of each.

    Understanding the Core Difference

    HubSpot CRM is A popular all-in-one CRM platform with a generous free tier that includes contact management, deal tracking, and email marketing. HubSpot offers separate Hubs for marketing, sales, service, and content, making it ideal for growing businesses that want a unified platform.

    Kixie is AI-powered sales communications platform combining a multi-line power dialer, business SMS and a contact center with bi-directional CRM integration. Runs automated outbound calling and texting cadences and adds conversation intelligence for call analysis and coaching.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    Pricing panels: Pricing Comparison (HubSpot CRM, Kixie, Free, Professional Plan)

    FreeHubSpot CRM entry plan

    Free

    Contact SalesKixie entry plan

    Professional Plan

    Entry pricing for HubSpot CRM and Kixie, as published on each vendor's own pricing page.

    HubSpot CRM Pricing (as of September 2026)

    PlanPrice
    FreeFree
    Sales Hub Starter$20/mo
    Sales Hub Professional$100/mo
    Sales Hub Enterprise$150/mo

    Source: HubSpot CRM Pricing

    Kixie Pricing (as of September 2026)

    PlanPriceEmails
    Professional PlanContact SalesUnlimited Minutes for US/Canada calls
    Single-Line PowerDialerContact SalesUnlimited Minutes for US/Canada calls; 1-line PowerDialer
    Multi-Line PowerDialerContact SalesUnlimited Minutes for US/Canada calls; PowerDial up to 4 lines

    Source: Kixie Pricing

    Pricing Analysis

    One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.

    HubSpot CRM offers 4 pricing tiers compared to Kixie's 3, giving you more granularity as you scale.

    HubSpot CRM includes a free tier, letting you test the platform before committing financially.

    Features Breakdown

    HubSpot CRM lists
    • Contact and company management
    • Deal pipeline and tracking
    • Email tracking and notifications
    • Meeting scheduling
    • Live chat and chatbot builder
    • Sales automation and sequences
    • and 2 more listed below
    Kixie lists
    • Outbound Call & Text Cadences
    • Bi-Directional CRM Integration
    • Click-to-Call / Click-to-Text
    • SMS Templates
    • Team SMS
    • Voicemail Drop
    • and 6 more listed below
    What HubSpot CRM and Kixie each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    HubSpot CRM Key Features

    • Contact and company management
    • Deal pipeline and tracking
    • Email tracking and notifications
    • Meeting scheduling
    • Live chat and chatbot builder
    • Sales automation and sequences
    • Customizable reporting dashboards
    • Document tracking and e-signatures

    Kixie Key Features

    • Outbound Call & Text Cadences
    • Bi-Directional CRM Integration
    • Click-to-Call / Click-to-Text
    • SMS Templates
    • Team SMS
    • Voicemail Drop
    • Live Call Coaching
    • IVR Auto-Attendant
    • Call Recording
    • ConnectionBoost
    • Conversation Intelligence
    • Developer API

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by HubSpot CRM

    • Contact and company management
    • Deal pipeline and tracking
    • Email tracking and notifications
    • Meeting scheduling
    • Live chat and chatbot builder
    • Sales automation and sequences
    • Customizable reporting dashboards
    • Document tracking and e-signatures

    Listed only by Kixie

    • Outbound Call & Text Cadences
    • Bi-Directional CRM Integration
    • Click-to-Call / Click-to-Text
    • SMS Templates
    • Team SMS
    • Voicemail Drop
    • Live Call Coaching
    • IVR Auto-Attendant
    • Call Recording
    • ConnectionBoost
    • Conversation Intelligence
    • Developer API

    Integration Ecosystem

    Integration schematic: Integration Ecosystem (HubSpot CRM, Kixie, Salesforce, Zapier)

    HubSpot CRM Integrations

    HubSpot CRM connects with: Gmail, Microsoft Outlook, Slack, Salesforce, Zapier, Shopify, WordPress, Zoom.

    Kixie Integrations

    Kixie connects with: HubSpot, Salesforce, Zoho, Pipedrive, Zapier.

    Shared Integrations

    Both tools integrate with: Salesforce, Zapier.

    Integrations listed only by HubSpot CRM: Gmail, Microsoft Outlook, Slack, Shopify, WordPress, Zoom.

    Integrations listed only by Kixie: HubSpot, Zoho, Pipedrive.

    Use Case Recommendations

    Best Fit for HubSpot CRM

    • Budget-conscious teams looking for an affordable CRM platform
    • Organizations with complex tech stacks needing broad integration support (8 integrations)
    • Teams that want to start free and scale up as needs grow

    Best Fit for Kixie

    • Teams that need a wide feature set (12 capabilities listed)
    • Enterprise buyers who prefer custom pricing and dedicated support
    • SDR teams running multi-channel outreach sequences
    • Sales managers tracking team engagement metrics

    Feature Comparison Summary

    FeatureHubSpot CRMKixie
    Starting PriceFreeContact Sales
    Top Tier Price$150/moContact Sales
    Total Features Listed812
    Integrations85
    Founded2006N/A

    Getting Started Checklist

    Before-and-after steps: Getting Started Checklist (Define customer relationship, Estimate expected contacts, List integrations, Sign up)

    1. Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
    2. Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    HubSpot CRM serves the customer relationship management and sales pipeline tracking side of an outbound stack and Kixie the multi-channel sales outreach and engagement tracking side. HubSpot CRM publishes an entry price (a free tier), while Kixie uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit HubSpot CRM and Kixie for current information.

    Questions

    Frequently asked questions.

    Frequently asked questions
    What is the main difference between HubSpot CRM and Kixie?
    HubSpot CRM is a CRM platform built for customer relationship management and sales pipeline tracking, while Kixie is a sales engagement platform built for multi-channel sales outreach and engagement tracking. They cover different parts of the sales workflow rather than directly competing, and many teams use both together.
    How much does HubSpot CRM cost compared to Kixie?
    HubSpot CRM publishes an entry price of $0/mo with paid tiers at $20/mo, $100/mo, and $150/mo. Kixie does not publish list prices and instead uses custom, contact-sales pricing across its Professional, Single-Line PowerDialer, and Multi-Line PowerDialer plans, so the two cannot be directly compared on list price.
    Can HubSpot CRM and Kixie be used together?
    Yes, Kixie integrates with HubSpot directly, and many teams run both platforms since they serve different needs: HubSpot CRM for contact and deal management, and Kixie for outbound calling and texting cadences with bi-directional CRM integration.
    Which integrations do HubSpot CRM and Kixie share?
    Both HubSpot CRM and Kixie integrate with Salesforce and Zapier. Beyond those shared integrations, HubSpot CRM also connects with Gmail, Microsoft Outlook, Slack, Shopify, WordPress, and Zoom, while Kixie also connects with HubSpot, Zoho, and Pipedrive.
    Which tool is better for outbound calling and texting?
    Kixie is built for this, listing outbound call and text cadences, click-to-call and click-to-text, SMS templates, voicemail drop, and conversation intelligence as core features. HubSpot CRM does not list these calling and texting features, focusing instead on contact management, deal tracking, and email tracking.
    HubSpot CRMKixieCRM PlatformSales Engagement PlatformComparisoncrmsales-engagement
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

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