Tool Comparisons

    HubSpot CRM vs Kommo: CRM Platform Comparison

    Compare HubSpot CRM and Kommo side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.

    September 4, 20266 min read
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    The short answer

    Compare HubSpot CRM and Kommo side by side. See pricing, features, and integrations to choose the right CRM platform for your needs.

    Reviewed and updated September 4, 2026

    HubSpot CRM vs Kommo: CRM Platform Comparison

    HubSpot CRM and Kommo compete head-to-head in the customer relationship management and sales pipeline tracking space. This guide compares their pricing tiers, feature sets, and integration ecosystems to help you make a confident decision.

    The Quick Answer

    By each vendor's own wording, HubSpot CRM lists contact and company management and deal pipeline and tracking, while Kommo lists sales pipelines and unified inbox. A capability both offer can appear under different names, so read both feature lists below.

    HubSpot CRM offers a lower entry point at $0/mo compared to Kommo at $25/mo.

    If your priority is organizing contacts, tracking deals, and forecasting revenue, both tools target it. The right choice depends on your budget, team size, and the specific capabilities you need most.

    Understanding the Core Difference

    HubSpot CRM is A popular all-in-one CRM platform with a generous free tier that includes contact management, deal tracking, and email marketing. HubSpot offers separate Hubs for marketing, sales, service, and content, making it ideal for growing businesses that want a unified platform.

    Kommo is Kommo is an AI-powered CRM built for messenger-based sales, with sales pipelines, a unified inbox across WhatsApp, Instagram and other channels, and AI reply and task suggestions. Plans are per user with lead and AI credit allowances and channel limits.

    The two platforms take different approaches to solving the same core challenge.

    Pricing Comparison

    FreeHubSpot CRM entry plan

    Free

    $25/moKommo entry plan

    Base

    Entry pricing for HubSpot CRM and Kommo, as published on each vendor's own pricing page.

    HubSpot CRM Pricing (as of September 2026)

    PlanPrice
    FreeFree
    Sales Hub Starter$20/mo
    Sales Hub Professional$100/mo
    Sales Hub Enterprise$150/mo

    Source: HubSpot CRM Pricing

    Kommo Pricing (as of September 2026)

    PlanPriceContacts
    Base$25/mo2,500 leads per user; 750 AI credits per user/month
    Advanced$35/mo5,000 leads per user; 1,250 AI credits per user/month
    Pro$45/mo10,000 leads per user; 2,250 AI credits per user/month
    EnterpriseContact Sales-

    Source: Kommo Pricing

    Pricing Analysis

    HubSpot CRM is more affordable at the entry level ($0/mo vs $25/mo). For teams with tight budgets or those just getting started with customer relationship management and sales pipeline tracking, this price difference matters.

    HubSpot CRM includes a free tier, letting you test the platform before committing financially.

    Features Breakdown

    HubSpot CRM lists
    • Contact and company management
    • Deal pipeline and tracking
    • Email tracking and notifications
    • Meeting scheduling
    • Live chat and chatbot builder
    • Sales automation and sequences
    • and 2 more listed below
    Kommo lists
    • Sales pipelines
    • Unified inbox
    • Dashboard
    • Calendar
    • AI reply suggestions
    • AI task suggestions
    • and 5 more listed below
    What HubSpot CRM and Kommo each list on their own pages. The split is by exact wording, so a capability both offer can appear on both sides under different names.

    HubSpot CRM Key Features

    • Contact and company management
    • Deal pipeline and tracking
    • Email tracking and notifications
    • Meeting scheduling
    • Live chat and chatbot builder
    • Sales automation and sequences
    • Customizable reporting dashboards
    • Document tracking and e-signatures

    Kommo Key Features

    • Sales pipelines
    • Unified inbox
    • Dashboard
    • Calendar
    • AI reply suggestions
    • AI task suggestions
    • AI summaries
    • AI writing assistance
    • Booking page and scheduling link
    • Dynamic segments and audience sync to ad platforms
    • Sales and marketing analytics

    The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.

    Listed only by HubSpot CRM

    • Contact and company management
    • Deal pipeline and tracking
    • Email tracking and notifications
    • Meeting scheduling
    • Live chat and chatbot builder
    • Sales automation and sequences
    • Customizable reporting dashboards
    • Document tracking and e-signatures

    Listed only by Kommo

    • Sales pipelines
    • Unified inbox
    • Dashboard
    • Calendar
    • AI reply suggestions
    • AI task suggestions
    • AI summaries
    • AI writing assistance
    • Booking page and scheduling link
    • Dynamic segments and audience sync to ad platforms
    • Sales and marketing analytics

    Integration Ecosystem

    HubSpot CRM Integrations

    HubSpot CRM connects with: Gmail, Microsoft Outlook, Slack, Salesforce, Zapier, Shopify, WordPress, Zoom.

    Kommo Integrations

    Kommo connects with: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Zapier, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, Shopify, Slack, CloudTalk, Gmail, Google Calendar, Google Sheets.

    Shared Integrations

    Both tools integrate with: Gmail, Slack, Zapier, Shopify.

    Integrations listed only by HubSpot CRM: Microsoft Outlook, Salesforce, WordPress, Zoom.

    Integrations listed only by Kommo: WhatsApp Business, TikTok, Facebook Messenger, Instagram, Calendly, Mailchimp, Make, Dropbox, Typeform, Telegram, Viber, Twilio, RingCentral, Wufoo, ActiveCampaign, Zendesk, Google Ads, Google Analytics, Jotform, CloudTalk, Google Calendar, Google Sheets.

    Use Case Recommendations

    Best Fit for HubSpot CRM

    • Budget-conscious teams looking for an affordable CRM platform
    • Teams that want to start free and scale up as needs grow
    • Sales teams tracking deals from first touch to close
    • Managers who need pipeline visibility and forecasting

    Best Fit for Kommo

    • Budget-conscious teams looking for an affordable CRM platform
    • Teams that need a wide feature set (11 capabilities listed)
    • Organizations with complex tech stacks needing broad integration support (26 integrations)
    • Enterprise buyers who prefer custom pricing and dedicated support

    Feature Comparison Summary

    FeatureHubSpot CRMKommo
    Starting PriceFree$25/mo
    Top Tier Price$150/moContact Sales
    Total Features Listed811
    Integrations826
    Founded2006N/A

    Getting Started Checklist

    1. Define your customer relationship management and sales pipeline tracking requirements and monthly budget
    2. Estimate your expected contacts and deals to find the right tier
    3. List the integrations your team currently relies on
    4. Sign up for free trials or demos of both platforms
    5. Run a small test with each tool before making a commitment
    6. Evaluate the onboarding experience and support quality

    Final Thoughts

    HubSpot CRM and Kommo both serve the customer relationship management and sales pipeline tracking market. HubSpot CRM offers a more accessible entry point, while Kommo starts at $25/mo. Your decision should weigh pricing against the specific features that matter most for your workflow.

    Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.

    Pricing and features verified as of September 2026. Visit HubSpot CRM and Kommo for current information.

    HubSpot CRMKommoCRM PlatformComparisoncrm
    Byline

    About the author.

    Tim Carden

    Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.

    Tim Carden · CMO / CTO

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