Insightly vs Kixie: CRM Platform vs Sales Engagement Platform Comparison
Compare Insightly (CRM platform) and Kixie (sales engagement platform) side by side. See pricing, features, and integrations to decide which one, or both, your stack needs.
Insightly is a CRM platform for customer relationship management and sales pipeline tracking, priced from $29/mo, while Kixie is a sales engagement platform for multi-channel outreach with custom pricing available only by contacting sales. Insightly lists lead and contact management and lead assignment and routing; Kixie lists outbound call and text cadences and bi-directional CRM integration. Many teams run both.
Key takeaways
- Insightly's entry plan, Plus, is priced at $29/mo, with Professional at $49/mo and Enterprise at $99/mo.
- Kixie does not publish list pricing and requires contacting sales for its Professional, Single-Line PowerDialer, and Multi-Line PowerDialer plans.
- Insightly lists 10 integrations including Slack, Gmail, QuickBooks Online, Shopify, Jira, and ZoomInfo.
- Kixie lists 5 integrations including HubSpot, Salesforce, Zoho, Pipedrive, and Zapier.
- Kixie's feature list includes 12 capabilities such as Live Call Coaching, IVR Auto-Attendant, and Conversation Intelligence, compared to 8 features listed by Insightly.
Reviewed and updated September 4, 2026
Insightly vs Kixie: CRM Platform vs Sales Engagement Platform Comparison
Insightly is a CRM platform; Kixie is a sales engagement platform. Whether you need one, the other, or both depends on which part of the workflow you are buying for: customer relationship management and sales pipeline tracking on one side, multi-channel sales outreach and engagement tracking on the other. This guide lays out what each vendor publishes.
The Quick Answer
Insightly is a CRM platform for customer relationship management and sales pipeline tracking; Kixie is a sales engagement platform for multi-channel sales outreach and engagement tracking. By each vendor's own wording, Insightly lists lead and contact management and lead assignment and routing, and Kixie lists outbound call & text cadences and bi-directional crm integration.
Insightly publishes an entry price of $29/mo; Kixie uses custom pricing, so the two cannot be compared on list price.
If your priority is organizing contacts, tracking deals, and forecasting revenue, Insightly is the one built for it; for coordinating outreach across email, phone, and social channels, that is Kixie. Many teams run one of each.
Understanding the Core Difference
Insightly is Insightly is a CRM for fast-growing companies that tracks all pipeline data in one place, auto-scores leads and sends follow-ups. It is sold alongside Insightly marketing automation, support and ticketing, and the AppConnect workflow builder.
Kixie is AI-powered sales communications platform combining a multi-line power dialer, business SMS and a contact center with bi-directional CRM integration. Runs automated outbound calling and texting cadences and adds conversation intelligence for call analysis and coaching.
The two platforms take different approaches to solving the same core challenge.
Pricing Comparison
Plus
Professional Plan
Insightly Pricing (as of September 2026)
| Plan | Price |
|---|---|
| Plus | $29/mo |
| Professional | $49/mo |
| Enterprise | $99/mo |
Source: Insightly Pricing
Kixie Pricing (as of September 2026)
| Plan | Price | Emails |
|---|---|---|
| Professional Plan | Contact Sales | Unlimited Minutes for US/Canada calls |
| Single-Line PowerDialer | Contact Sales | Unlimited Minutes for US/Canada calls; 1-line PowerDialer |
| Multi-Line PowerDialer | Contact Sales | Unlimited Minutes for US/Canada calls; PowerDial up to 4 lines |
Source: Kixie Pricing
Pricing Analysis
One or both platforms use custom or contact-based pricing for some tiers. Reach out to their sales teams for exact quotes based on your usage needs.
Features Breakdown
- Lead and contact management
- Lead assignment and routing
- Opportunity management
- Customizable sales processes
- Workflow automation
- Project management
- and 2 more listed below
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- and 6 more listed below
Insightly Key Features
- Lead and contact management
- Lead assignment and routing
- Opportunity management
- Customizable sales processes
- Workflow automation
- Project management
- Advanced reports and pre-built business dashboards
- AI Copilot
Kixie Key Features
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- Live Call Coaching
- IVR Auto-Attendant
- Call Recording
- ConnectionBoost
- Conversation Intelligence
- Developer API
The two lists below are a diff of each vendor's own feature list by exact wording, so a capability both tools offer can appear on either side under a different name.
Listed only by Insightly
- Lead and contact management
- Lead assignment and routing
- Opportunity management
- Customizable sales processes
- Workflow automation
- Project management
- Advanced reports and pre-built business dashboards
- AI Copilot
Listed only by Kixie
- Outbound Call & Text Cadences
- Bi-Directional CRM Integration
- Click-to-Call / Click-to-Text
- SMS Templates
- Team SMS
- Voicemail Drop
- Live Call Coaching
- IVR Auto-Attendant
- Call Recording
- ConnectionBoost
- Conversation Intelligence
- Developer API
Integration Ecosystem
Insightly Integrations
Insightly connects with: Slack, Gmail, QuickBooks Online, Xero, Shopify, Jira, Asana, Calendly, DocuSign, ZoomInfo.
Kixie Integrations
Kixie connects with: HubSpot, Salesforce, Zoho, Pipedrive, Zapier.
Integrations listed only by Insightly: Slack, Gmail, QuickBooks Online, Xero, Shopify, Jira, Asana, Calendly, DocuSign, ZoomInfo.
Integrations listed only by Kixie: HubSpot, Salesforce, Zoho, Pipedrive, Zapier.
Use Case Recommendations
Best Fit for Insightly
- Budget-conscious teams looking for an affordable CRM platform
- Organizations with complex tech stacks needing broad integration support (10 integrations)
- Sales teams tracking deals from first touch to close
- Managers who need pipeline visibility and forecasting
Best Fit for Kixie
- Teams that need a wide feature set (12 capabilities listed)
- Enterprise buyers who prefer custom pricing and dedicated support
- SDR teams running multi-channel outreach sequences
- Sales managers tracking team engagement metrics
Feature Comparison Summary
| Feature | Insightly | Kixie |
|---|---|---|
| Starting Price | $29/mo | Contact Sales |
| Top Tier Price | $99/mo | Contact Sales |
| Total Features Listed | 8 | 12 |
| Integrations | 10 | 5 |
Getting Started Checklist
- Define your customer relationship management and sales pipeline tracking and multi-channel sales outreach and engagement tracking requirements and monthly budget
- Estimate your expected contacts and deals and sequences and engagement actions to find the right tier
- List the integrations your team currently relies on
- Sign up for free trials or demos of both platforms
- Run a small test with each tool before making a commitment
- Evaluate the onboarding experience and support quality
Final Thoughts
Insightly serves the customer relationship management and sales pipeline tracking side of an outbound stack and Kixie the multi-channel sales outreach and engagement tracking side. Insightly publishes an entry price of $29/mo, while Kixie uses custom pricing for its plans, so compare on features and on the quote you receive. Your decision should weigh pricing against the specific features that matter most for your workflow.
Start with a trial of each to see which platform fits your team's daily process. The best tool is the one your team actually uses consistently.
Pricing and features verified as of September 2026. Visit Insightly and Kixie for current information.
Frequently asked questions.
Frequently asked questions- What's the main difference between Insightly and Kixie?
- Insightly is a CRM platform built for customer relationship management and sales pipeline tracking, while Kixie is a sales engagement platform focused on multi-channel sales outreach and engagement tracking. They address different parts of the sales workflow, so many teams use both rather than choosing one over the other.
- How much does Insightly cost compared to Kixie?
- Insightly publishes clear pricing starting at $29/mo for its Plus plan, rising to $49/mo for Professional and $99/mo for Enterprise. Kixie does not publish list prices for any of its plans, including Professional, Single-Line PowerDialer, and Multi-Line PowerDialer, requiring buyers to contact sales for a quote.
- Which integrations does each platform support?
- Insightly integrates with 10 tools: Slack, Gmail, QuickBooks Online, Xero, Shopify, Jira, Asana, Calendly, DocuSign, and ZoomInfo. Kixie integrates with 5 tools: HubSpot, Salesforce, Zoho, Pipedrive, and Zapier, focusing mainly on CRM connections rather than broader business tools.
- Who should use Insightly versus Kixie?
- Insightly fits budget-conscious teams, organizations with complex tech stacks needing broad integration support, and sales managers who need pipeline visibility and forecasting. Kixie fits SDR teams running multi-channel outreach sequences, enterprise buyers who prefer custom pricing and dedicated support, and sales managers tracking team engagement metrics.
- Can Insightly and Kixie be used together?
- Yes, the article notes that many teams run one of each since Insightly handles customer relationship management and pipeline tracking while Kixie handles multi-channel outreach and engagement tracking. The two platforms are described as solving different core challenges rather than competing for the same use case.
About the author.
Tim Carden is CMO / CTO at RevenueFlow, which builds and operates outbound revenue engines for B2B companies. Studied at McGill University.
Tim Carden · CMO / CTO
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